Desk, free WiFi, bed sheets, alarm clocks

Reviews of Quality Inn & Suites Bel Air I-95 Exit 77A

2.5 out of 5
Quality Inn & Suites Bel Air I-95 Exit 77A
2112a Emmorton Park Road, Edgewood, MD

Reviews

7.4

Good

Rating 10 - Excellent. 329 out of 1010 reviews" "
Rating 8 - Good. 340 out of 1010 reviews" "
Rating 6 - Okay. 149 out of 1010 reviews" "
Rating 4 - Poor. 93 out of 1010 reviews" "
Rating 2 - Terrible. 99 out of 1010 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Pablo

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Breakfast was just waffles
Stayed 1 night in Mar 2024
Response from Manager on 27 Mar 2024
Hello Pablo, We appreciate your feedback on the breakfast option provided. We strive to offer a variety of choices to cater to all preferences and will share your comments with our team for future improvements. Thank you for taking the time to share your experience with us.

10/10 Excellent

Aldon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately they had a roof leak right outside the elevator doors on the second floor and we had rain all day on Saturday but I can’t fault them they are at the mercy of contractors. Loved having coffee available all the time.
Stayed 3 nights in Mar 2024
Response from Manager on 24 Mar 2024
Hello Aldon,We appreciate your understanding regarding the unforeseen roof leak near the elevator. We are glad you enjoyed the convenience of having coffee available throughout your stay. Your feedback is valuable to us for future improvements.

6/10 Okay

Bryan

it was ok for the pricing
Stayed 2 nights in Mar 2024
Response from Manager on 19 Mar 2024
Hello Bryan, We appreciate your feedback on our pricing and will take it into consideration for future improvements. If you have any further concerns, please reach out to our management team directly. Thank you for staying with us.

8/10 Good

Florence

Travelled with family
Liked: Cleanliness, staff & service
Convenient and affordable
Stayed 2 nights in Mar 2024
Response from Manager on 19 Mar 2024
Hello Florence,We appreciate your feedback and are glad you found our hotel convenient and affordable. If you have any further comments or suggestions, please feel free to reach out to our management team. Thank you for staying with us.

6/10 Okay

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 3 nights in Feb 2024
Response from Manager on 6 Mar 2024
Hello Sharon, Thank you for sharing your feedback about our staff. We value guest comments and will pass this along to our team for review and improvement. We hope your overall experience was satisfactory and appreciate you choosing to stay with us.

2/10 Terrible

Ciera

Travelled with family and small children
Disliked: Property conditions & facilities
The only reason I booked this hotel, which was $20 more than the Hampton next door, was because it had a pool. When we got to the hotel to check in, my children wanted to go check out the pool. The pool was DISGUSTING. Algae growing on the bottom, the hand rails were rusted and had algae growing on them, the water was cloudy and nasty. Needless to say, we did not stay there and went next door to the Hampton which was clean and had a great pool.
Stayed 1 night in Mar 2024
Response from Manager on 6 Mar 2024
Hello Ciera, We regret to hear about your disappointment with the pool during your recent stay. We take cleanliness seriously and have shared your feedback with our team to ensure improvements are made. Our goal is to provide a pleasant experience for all our guests, and we apologize if we fell short in this instance. Your feedback is valuable for us to enhance our services moving forward.

4/10 Poor

Trevor, Washington

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on 29 Feb 2024
Hello Trevor, We're sorry to hear that your experience did not meet expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We appreciate your valuable input and aim to improve our services.

8/10 Good

charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was hoping for bagels or muffins gor breakfast but the waffle was really good.
Stayed 1 night in Feb 2024
Response from Manager on 28 Feb 2024
Hello charles, We're delighted to hear that you enjoyed our waffles for breakfast. We appreciate your feedback and hope to welcome you back for another delicious experience soon.

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on 25 Feb 2024
Hello Marcel,We are thrilled to hear you had a wonderful stay with us! Looking forward to welcoming you back soon for another excellent experience.

10/10 Excellent

linetta

Stayed 3 nights in Feb 2024
Response from Manager on 22 Mar 2024
Hello linetta,We are delighted to hear that you had a fantastic experience at our hotel! We look forward to welcoming you back soon for another wonderful stay.

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on 24 Feb 2024
Hello Lewis,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

8/10 Good

Donald, Meredith

Liked: Amenities
Nothing to really complain about. Good price performer. Utilitarian, not elegant.
Stayed 1 night in Feb 2024
Response from Manager on 23 Feb 2024
Hello Donald,We appreciate your feedback and are glad to hear you found value in your stay. Our focus is on providing practical accommodations at a reasonable rate. If you seek a more refined experience in the future, we recommend exploring our upgraded room options.

10/10 Excellent

joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately i didnt get the gentleman's name who checked me in. May have been the manager. But he was very friendly, helpful, and accomodating. Professional, kind and personable.
Stayed 1 night in Feb 2024
Response from Manager on 22 Feb 2024
Hello joseph,Thank you for sharing your experience with us! We are delighted to hear that our team member left a positive impression on you with their friendly and helpful service. Our staff takes great pride in providing exceptional service to all our guests, and we appreciate your kind words.

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Baltimore but not crowded
Stayed 1 night in Jan 2024
Response from Manager on 9 Feb 2024
Hello william,Thank you for your feedback! We appreciate your recognition of our convenient location near Baltimore. We strive to provide a peaceful and comfortable stay for our guests. If you have any further comments or suggestions, please feel free to reach out to our management team.

10/10 Excellent

Janice

Stayed 1 night in Jan 2024
Response from Manager on 22 Mar 2024
Hello Janice,We are delighted to hear that you had a fantastic experience during your stay with us! If you have any further comments or suggestions, please feel free to reach out to us directly.

8/10 Good

Margaret

Stayed 1 night in Jan 2024
Response from Manager on 22 Mar 2024
Hello Margaret,We are delighted to hear that you had a positive experience during your stay with us. We look forward to welcoming you back in the future for another enjoyable visit.

2/10 Terrible

Allison

Liked: Staff & service
Disliked: Property conditions & facilities
The food was not what was expected no meat or eggs just a DIY waffle. And they put us in dirty room with a candle from the last occupant and they had the nerve to have the other bed without sheets not made and put the clean sheets that were for the other bed on the clean bed
Stayed 2 nights in Jan 2024
Response from Manager on 28 Jan 2024
Hello Allison,Thank you for bringing your experience to our attention. We apologize for any inconvenience caused by the food options and the condition of the room. We strive to provide a comfortable stay for all our guests and will address this with our team to ensure it does not happen again in the future.

10/10 Excellent

Tabatha

Stayed 1 night in Jan 2024
Response from Manager on 22 Mar 2024
Hello Tabatha,We're delighted to hear you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience at our hotel.

8/10 Good

Jane Ashley

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast is limited; room is ok. Peeling wallpaper should be addressed
Stayed 1 night in Dec 2023
Response from Manager on 25 Jan 2024
Hello Jane Ashley,Thank you for sharing your feedback with us. We appreciate your comments on the breakfast selection and will take it into consideration for future improvements. We apologize for any inconvenience caused by the peeling wallpaper and have forwarded your concerns to our maintenance team. Please feel free to reach out to our management if you have any further questions or concerns.

4/10 Poor

Beverly

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We could not get out of our door into the hallway. WE WERE LITERALLY LOCKED IN OUR ROOM! If there had been a fire, I shudder to think what would've happened. When I expressed my concern to the staff member, he showed no true concern.
Stayed 1 night in Dec 2023
Response from Manager on 8 Jan 2024
Hello Beverly, We apologize for any inconvenience you experienced during your stay. Our doors are equipped with standard lock mechanisms to ensure the safety of our guests. However, we appreciate your feedback and will review our procedures to enhance guest satisfaction. Thank you for bringing this to our attention.

4/10 Poor

Seimun

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Property was stated to have a gym and pool but both were closed and unusable which is disappointing, because I was hoping to use those facilities and therefore paid for the hotel rooms in expectation that I would get to use them. Breakfast was also advertised but all they had were waffles, cereal, coffee, and tea. Very small selection. The shower water was also generally cold and didn't output enough hot water. Rooms were also very spacious and not like the advertised photos and therefore very cold as a result. Overall not enough amenities to make my visit worth it. At least the beds were clean and had zero bedbugs.
Stayed 3 nights in Dec 2023
Response from Manager on 1 Jan 2024
Hello Seimun,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced with the gym and pool. We understand the disappointment this may have caused. Regarding breakfast, we appreciate your comments and will take them into consideration for future improvements. We apologize for any inconvenience caused by the shower water temperature and appreciate you bringing this to our attention. As for the room size, we are sorry if it did not meet your expectations. However, we are glad to hear that the beds were clean and comfortable. We value your feedback and hope you will consider staying with us again in the future.

8/10 Good

Ngoc Oanh

Stayed 2 nights in Dec 2023
Response from Manager on 3 Jan 2024
Hello Ngoc Oanh, We appreciate you taking the time to rate our hotel. If there's anything specific you'd like to share about your stay, please don't hesitate to reach out to us directly. We always value guest feedback and strive to improve our services. Thank you for choosing our hotel and we hope to have the opportunity to welcome you back in the future.

6/10 Okay

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast, waffles. Apples, juice and cereal. There weren’t eggs or toast, extremely weak breakfast.
Stayed 3 nights in Dec 2023
Response from Manager on 31 Dec 2023
Hello Teresa,Thank you for sharing your feedback on our breakfast offerings. We apologize if the lack of eggs and toast did not meet your expectations. We appreciate your input and will take it into consideration for future improvements.

6/10 Okay

Manuel A

Liked: Staff & service
I initially booked this hotel because it was rated an 8 or better. After arriving I could immediately tell this was only a 6.8 at best. The price was affordable, but that's about it. The clerk was helpful, as he had to change my room twice, because the first room was still dirty from the previous guest and the second room smelled like cigar as soon as you open the door. Although I didn't have breakfast, it was included with the booking. If you're looking for something to just sleep for a night, this is probably the place. But I wouldn't stay more than a night if I was traveling with my family.
Stayed 4 nights in Dec 2023
Response from Manager on 29 Dec 2023
Hello Manuel A, Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay. Our team works diligently to provide a comfortable and clean environment for our guests and we regret that we fell short of your expectations. Your comments will be shared with our housekeeping team to ensure these issues are addressed. We appreciate your understanding and hope you will consider giving us another chance in the future.

10/10 Excellent

Mario

Stayed 2 nights in Dec 2023
Response from Manager on 30 Dec 2023
Hello Mario,Thank you for your recent stay at our hotel! We are thrilled to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service, and we are delighted that we exceeded your expectations. We hope to welcome you back in the future for another fantastic stay.

10/10 Excellent

Omar, Edgewood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really recommend this hotel
Stayed 7 nights in Dec 2023
Response from Manager on 27 Dec 2023
Hello Omar,Thank you for endorsing our hotel! We appreciate your kind words and are glad to hear that you had a positive experience during your stay. We strive to provide excellent service and we hope to welcome you back in the future.

10/10 Excellent

Jordan

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stay here every week for work purposes always a quick check in rooms are always clean and usually quiet this is my go to hotel
Stayed 1 night in Dec 2023
Response from Manager on 24 Dec 2023
Hello Jordan,Thank you for choosing our hotel as your go-to for your work trips. We appreciate your loyalty and are glad to hear that you have consistently enjoyed a quick check-in process and clean rooms. We strive to provide a peaceful stay for all guests and are pleased to know that it has been mostly quiet during your visits. We look forward to welcoming you back again soon.

10/10 Excellent

Jacob

Liked: Staff & service
Great service and nice room
Stayed 1 night in Dec 2023
Response from Manager on 24 Dec 2023
Hello Jacob,Thank you for your kind feedback regarding our excellent service and comfortable accommodations. We truly value your satisfaction as our guest. If there is anything else we can assist you with in the future, please do not hesitate to reach out to us. We look forward to welcoming you back again soon.

8/10 Good

Ngoc Oanh

Stayed 2 nights in Dec 2023
Response from Manager on 23 Dec 2023
Hello Ngoc Oanh,We appreciate your recent stay at our hotel. If you have any feedback you would like to share, please reach out to us directly so we can address any concerns you may have had. We hope to welcome you back in the future for another enjoyable stay.

2/10 Terrible

M J

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty,not good services
Stayed 2 nights in Dec 2023
Response from Manager on 21 Dec 2023
Hello M J, We sincerely apologize for any cleanliness issues you encountered during your stay with us. Providing exceptional service and a clean environment are top priorities for us, and we regret that we fell short on this occasion. Your feedback helps us improve, and we appreciate you bringing this to our attention. We hope you will give us another chance to exceed your expectations in the future.

10/10 Excellent

Brian

Travelled with group
Liked: Amenities
Stayed 1 night in Dec 2023
Response from Manager on 14 Dec 2023
Hello Brian,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

6/10 Okay

Bethany

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
If you need a cheap place for one night to stay, this place could work for you. Staff was friendly and a lovely cleaning lady helped us get into the room, we were having trouble getting in. But I think that was more of a me problem. The room was okay. I had to lift up the door with the handle to lock it, kinda sketched me out. They sweep the dirt from the rooms into the hallways to then vacuum it up. We booked everything from Expedia so the checking in and out part barely took more than a few moments. Bathrooms looked and smelled clean. The beds were okay, pretty average for a hotel. I did get deterred when I found someone else's hair on my pillow. The fitted sheets were put onto the bed inside out. I dont know if thats normal for hotels, or if its cleaners just being lazy and dont want to put new sheets on the bed? I've only stayed at a handful of hotels throughout my life.
Stayed 1 night in Dec 2023
Response from Manager on 11 Dec 2023
Hello Bethany, Thank you for taking the time to share your feedback on your recent stay with us. We appreciate your kind words regarding our friendly staff and the cleanliness of the bathrooms. As for the room issues you experienced, we apologize for any inconvenience caused. We strive to provide a comfortable and pleasant stay for all our guests. We appreciate your comments and will share them with our team to ensure that we continue to improve our services.

10/10 Excellent

Kennard

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay like always we be back again & again
Response from Manager on 15 Feb 2024
Hello Kennard,Thank you for your continued loyalty and for choosing our hotel for your stay! We are delighted to hear that you had an amazing experience and we look forward to welcoming you back in the future.

6/10 Okay

Breanna

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Oct 2023
Response from Manager on 9 Dec 2023
Hello Breanna,We appreciate you choosing our hotel for your stay! We're sorry if there were any issues during your visit. We encourage you to reach out to us directly so we can address your concerns and improve our services. We hope to have the opportunity to welcome you back in the future for a better experience.

10/10 Excellent

Kennard

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Manager on 8 Dec 2023
Hello Kennard,We're thrilled to hear that you had a fantastic stay at our hotel! We strive to provide excellent service and ensure our guests have a memorable experience. We would love to welcome you back for another outstanding stay in the future.

8/10 Good

Jane Ashley

Business traveller
Liked: Cleanliness, staff & service
Clean, decent property- overnighted on several occasions. This is not a “real” 4 star comparable to Hilton or Marriott in every major city - but in its class of hotels - it is a strong contender based on cleanliness. Maybe they run the pool filter the full 6 hours but at the odd times I’ve been there I’ve never seen it on, but admittedly I’m weird about pools & test using my own pool chemistry test strips before I hop in so don’t take my word on it. Rooms are clean (occasionally missing tv channel sheet - what’s listed on TV & actual programming doesn’t align - like most hotel tv), bathroom didn’t have last guest’s hair laying around (big positive). “Free breakfast” was skimpy but for the inexpensive price of the room - one can afford the Denny’s or Waffle House conveniently located around the corner.
Stayed 1 night in Nov 2023
Response from Manager on 6 Dec 2023
Hello Jane Ashley, Thank you for taking the time to leave your feedback. We appreciate your recognition of our cleanliness and understand your expectations regarding the star rating. Regarding the pool, our filter system runs for the necessary duration to maintain water quality and safety. We apologize if the timing was not to your preference. We are glad to hear that your room was clean and free from any previous guests' hair. Our complimentary breakfast is designed to provide a convenient option for our guests, but we understand if you prefer other dining establishments nearby. We hope to have the opportunity to welcome you back in the future.

6/10 Okay

Neal

Stayed 2 nights in Dec 2023
Response from Manager on 24 Dec 2023
Hello Neal,We appreciate you choosing our hotel for your stay. We strive to provide a satisfactory experience for all our guests and regret if we fell short of your expectations. We would love to hear more about your stay. Please reach out to us directly so we can address any concerns you may have had.

4/10 Poor

Danielle

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely needs a lot of updating had to unplug the mini fridge cuz it was constantly buzzing with electricity, the mattress is on such an old frame that it was incredibly squeaky and kept us up at night, the AC wouldn't stay on in the room temperature was warm, and overall the whole hotel seemed a little unclean, was an informed that the fitness center was out of order and the pool looked unclean, there was also barely any continental breakfast they only offered waffles and cereal no protein options at all not even yogurt. Coffee made my and automachine but was harsh and burnt tasting as well. I suppose that's what I get for a $74 a night Hotel.
Stayed 1 night in Nov 2023
Response from Manager on 30 Nov 2023
Hello Danielle, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We appreciate your comments regarding the mini fridge, mattress, AC, cleanliness, and the fitness center and pool. We understand that our breakfast options may not have met your expectations. We'll make sure to forward your input to the relevant departments for further review. Thank you for choosing our hotel and letting us know about your experience.

8/10 Good

Jane Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean, friendly staff. Didn’t bother with the Free breakfast the selection & available items are minimal at best; that’s okay a Waffle House & Dennys is just around the corner.., I’d stay there again
Response from Manager on 29 Nov 2023
Hello Jane Ashley,Thank you for your kind words about our clean hotel and friendly staff. We appreciate your understanding regarding the breakfast selection and are glad to know you found alternative dining options nearby. We look forward to welcoming you back in the future.

10/10 Excellent

Carlos

Stayed 1 night in Nov 2023
Response from Manager on 17 Dec 2023
Hello Carlos,Thank you so much for rating us 5 out of 5! We are thrilled to hear that you had a wonderful stay at our hotel. We truly appreciate your support and hope to have the pleasure of welcoming you back in the future.

6/10 Okay

Stormy

Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Manager on 29 Nov 2023
Hello Stormy,Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and if there is anything else we can do to improve your future stay, please reach out to us directly. We look forward to welcoming you back in the near future.

8/10 Good

Payton

Stayed 1 night in Nov 2023
Response from Manager on 15 Dec 2023
Hello Payton, Thank you for choosing our hotel for your stay! We hope you had a wonderful time with us. Should you have any feedback or if there is anything we can assist you with, please feel free to reach out to us. We look forward to welcoming you back in the future!

10/10 Excellent

Tieisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service all around
Stayed 1 night in Nov 2023
Response from Manager on 26 Nov 2023
Hello Tieisha,Thank you for taking the time to share your positive experience with us! It's wonderful to hear that you received great service during your stay. We always strive to provide exceptional service to our guests and we're thrilled that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out to us.

8/10 Good

ROB

Stayed 1 night in Nov 2023
Response from Manager on 13 Dec 2023
Hello ROB, Thank you for choosing our hotel for your stay. We appreciate your feedback and hope you had a pleasant experience. If you have any additional comments or suggestions, please don't hesitate to reach out to us directly. We value your input and look forward to welcoming you back in the future.

8/10 Good

Douglas

Stayed 1 night in Nov 2023
Response from Manager on 24 Nov 2023
Hello Douglas,Thank you for choosing our hotel for your stay! We appreciate your positive rating and are delighted to hear that you had a pleasant experience with us. If you have any further feedback or suggestions, we encourage you to reach out to us directly so that we may address them. We hope to have the opportunity to welcome you back in the future.

6/10 Okay

Jonathan

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Room smell funny.
Stayed 1 night in Nov 2023
Response from Manager on 20 Nov 2023
Hello Jonathan,We appreciate your feedback and apologize for any inconvenience caused during your stay. Our team will look into the issue and take necessary steps to address it.

8/10 Good

Ngoc Oanh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and easy parking
Stayed 2 nights in Nov 2023
Response from Manager on 21 Nov 2023
Hello Ngoc Oanh,We appreciate your feedback regarding the quiet environment and convenient parking at our hotel. It's great to know that you had a peaceful stay and found our parking facilities to be hassle-free. Thank you for choosing our hotel, and we hope to welcome you back in the future.

8/10 Good

Mireille

Liked: Amenities
All was ok.
Stayed 1 night in Nov 2023
Response from Manager on 19 Nov 2023
Hello Mireille,Thank you for taking the time to share your feedback. We're glad to hear that your overall experience was satisfactory. If there's anything specific we can do to improve, please don't hesitate to let us know. We appreciate your business and hope to welcome you back in the future.

4/10 Poor

DaNeisha

Travelled with family and small children
Disliked: Property conditions & facilities
We found items from a previous stay in our room and I were broken. The pool was cold and didn’t seem very clean. Spent 25 minutes looking for parking
Stayed 1 night in Nov 2023
Response from Manager on 18 Nov 2023
Hello DaNeisha,Thank you for your feedback. We apologize for any inconvenience caused during your stay. We will look into the issues you mentioned and take appropriate actions to ensure they do not happen again. We appreciate your understanding and hope to welcome you back for an improved experience in the future.

10/10 Excellent

Betty

Travelled with family, Business traveller
The room was nice and clean and so far everything works thanks for a nice stay
Stayed 1 night in Nov 2023
Response from Manager on 18 Nov 2023
Hello Betty,Thank you for choosing our hotel for your stay. We're delighted to hear that you found your room clean and comfortable. Our team strives to provide a pleasant experience for all guests. Should you have any future concerns or inquiries, please don't hesitate to reach out to us. We look forward to welcoming you back on your next visit.