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Reviews of Delta Hotels by Marriott Northampton

4 out of 5
Delta Hotels by Marriott Northampton
Eagle Drive, Northampton, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 28 out of 44 reviews" "
Rating 8 - Good. 11 out of 44 reviews" "
Rating 6 - Okay. 2 out of 44 reviews" "
Rating 4 - Poor. 2 out of 44 reviews" "
Rating 2 - Terrible. 1 out of 44 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Patel

Travelled with family
Liked: Amenities
Really enjoyed our stay. Great value for money. Very spacious tastefully decorated suite.
Stayed 2 nights in Mar 2024

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice stay
Stayed 1 night in Mar 2024

10/10 Excellent

Gordon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here often nice peaceful location, very friendly staff
Stayed 1 night in Feb 2024
Response from SD on 9 Feb 2024
Dear Mr. Gordon,On behalf of the entire hotel team, I want to thank you for your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all our department leaders as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Kind regards,Front Desk

4/10 Poor

MR

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from The Front Office Team on 14 Jan 2024
Dear Guest,Thank you for your feedback.Kind regards,The Front Office Team

10/10 Excellent

Harvinder

Stayed 1 night in Dec 2023
Response from The Front Office Team on 14 Jan 2024
Dear Guest,Thank you for your feedback. We look forward to welcoming you back to our hotel soon.Kind regards,The Front Office Team

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from The Front Office Team on 19 Dec 2023
Dear John,Thank you very much for your positive feedback, we look forward to welcoming you back yo our hotel soon.Kind regards,The Front Office Team

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgrade has made huge difference. Looks vibrant and clean and highly functional. Staff all very friendly and made our stay so very comfortable and enjoyable. Thanks to all!
Stayed 5 nights in Dec 2023
Response from The Front Office Team on 12 Dec 2023
Dear Kevin,Thank you for choosing Delta Hotels by Marriott Northampton for your recent stay. We appreciate your feedback and are delighted to hear that you had a wonderful experience with us.We strive to provide our guests with the highest level of comfort and service, and we are thrilled to hear that our efforts have not gone unnoticed. Our team of dedicated professionals is committed to providing exceptional service, and we are pleased to hear that our team exceeded your expectations.Thank you for taking the time to share your positive stay with us. We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Northampton soon.Yours Sincerely,The Front Office Team

10/10 Excellent

Gordon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet location, comfy bed good shower, perfect for a stop over
Stayed 1 night in Nov 2023
Response from The Front Office Team on 12 Dec 2023
Dear Gordon,Thank you for choosing Delta Hotels by Marriott Northampton for your recent stay. We appreciate your feedback and are delighted to hear that you had a wonderful experience with us.We strive to provide our guests with the highest level of comfort and service, and we are thrilled to hear that our efforts have not gone unnoticed. Our team of dedicated professionals is committed to providing exceptional service, and we are pleased to hear that our team exceeded your expectations.Thank you for taking the time to share your positive stay with us. We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Northampton soon.Yours Sincerely,The Front Office Team

10/10 Excellent

Brian

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from SD on 20 Nov 2023
Dear Brian,Thank you for taking the time to tell us about your experience at Delta Hotels Marriott Northampton. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing to stay at the Marriott Northampton.Sincerely,Front Desk

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from SD on 20 Nov 2023
Dear Robin,Thank you for taking the time to review your recent stay with us at Delta Hotels Marriott Northampton.I am delighted to learn that you thoroughly enjoyed your stay with us.We do hope to welcome you back again soon..Sincerely,Front Desk

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is rather isolated but easy driving from the motorway. Taxi into town cost £8.
Stayed 2 nights in Nov 2023
Response from SD on 20 Nov 2023
Dear Rita,Thank you for taking the time to review your recent stay with us at Delta Hotels Marriott Northampton.I am delighted to learn that you thoroughly enjoyed your stay with us.We do hope to welcome you back again soon.Sincerely,Front Desk

10/10 Excellent

AMANDA

Stayed 1 night in Nov 2023
Response from The Front Office Team on 12 Nov 2023
Dear Amanda,Thank you for choosing Delta Hotels by Marriott Northampton for your recent stay. We appreciate your feedback and are delighted to hear that you had a wonderful experience with us.We strive to provide our guests with the highest level of comfort and service, and we are thrilled to hear that our efforts have not gone unnoticed. Our team of dedicated professionals is committed to providing exceptional service, and we are pleased to hear that our team exceeded your expectations.Thank you for taking the time to share your positive stay with us. We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Northampton soon.Yours Sincerely,The Front Office Team

6/10 Okay

Ian

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Price for food and drink was excessive, £2-50 for a bag of Walkers Crisps, £2 for a small can of water, breakfast an extra £18 per person, after charging me £120 for a basic twin room would of thought breakfast would be included. Probably will not stay there again.
Stayed 1 night in Oct 2023
Response from SD on 2 Nov 2023
Dear Daniel,Thank you for choosing to stay at Delta Hotels by Marriott Northampton. We also acknowledge your concerns regarding the high food prices, and we greatly appreciate your feedback. We will take this into consideration as we constantly strive to enhance our services.Thank you once again for choosing to stay with us, and we look forward to your next visit.Kind regards,The Reception Team

4/10 Poor

Jay

Absolutely terrible and overpriced restaurant. Avoid.
Stayed 1 night in Oct 2023
Response from SD on 19 Oct 2023
Dear JayWe are sorry to hear that you had such a negative experience at our restaurant. We apologize for any disappointment and inconvenience caused during your visit.We have shared your feedback with our restaurant team.We value your patronage and hope to have the opportunity to welcome you back for a better dining experience in the future.Sincerely,Hotel Reception

8/10 Good

Stewart

Stayed 1 night in Oct 2023
Response from The Front Office Team on 17 Oct 2023
Dear Stewart,Thank you for your feedback, we look forward to welcoming you back to our hotel soon.Kind regards,The Front Office Team

10/10 Excellent

Timoth

Stayed 1 night in Sep 2023
Response from The Front Office Team on 25 Sept 2023
Dear Timoth ,Thank you for choosing Delta Hotels by Marriott Northampton for your recent stay. We appreciate your feedback and are delighted to hear that you had a wonderful experience with us.We strive to provide our guests with the highest level of comfort and service, and we are thrilled to hear that our efforts have not gone unnoticed. Our team of dedicated professionals is committed to providing exceptional service, and we are pleased to hear that our team exceeded your expectations.Thank you for taking the time to share your positive stay with us. We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Northampton soon.Yours Sincerely,The Front Office Team

8/10 Good

Terry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from The Front Office Team on 22 Sept 2023
Dear Terry ,Thank you for choosing Delta Hotels by Marriott Northampton for your recent stay. We appreciate your feedback and are delighted to hear that you had a wonderful experience with us.We strive to provide our guests with the highest level of comfort and service, and we are thrilled to hear that our efforts have not gone unnoticed. Our team of dedicated professionals is committed to providing exceptional service, and we are pleased to hear that our team exceeded your expectations.Thank you for taking the time to share your positive stay with us. We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Northampton soon.Yours Sincerely,The Front Office Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from The Front Office Team on 18 Sept 2023
Dear Anonymous,Thank you for choosing Delta Hotels by Marriott Northampton for your recent stay. We appreciate your feedback and are delighted to hear that you had a wonderful experience with us.We strive to provide our guests with the highest level of comfort and service, and we are thrilled to hear that our efforts have not gone unnoticed. Our team of dedicated professionals is committed to providing exceptional service, and we are pleased to hear that our team exceeded your expectations; particularly "Name of Associate". We will be sure to share your kind words with him/her.Thank you for taking the time to share your positive stay with us. We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Northampton soon.Yours Sincerely,The Front Office Team

8/10 Good

Simon

Nice modern hotel
Stayed 1 night in Sep 2023
Response from The Front Office Team on 18 Sept 2023
Dear Simon,Thank you for choosing Delta Hotels by Marriott Northampton for your recent stay. We appreciate your feedback and are delighted to hear that you had a wonderful experience with us.We strive to provide our guests with the highest level of comfort and service, and we are thrilled to hear that our efforts have not gone unnoticed. Our team of dedicated professionals is committed to providing exceptional service, and we are pleased to hear that our team exceeded your expectations; particularly "Name of Associate". We will be sure to share your kind words with him/her.Thank you for taking the time to share your positive stay with us. We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Northampton soon.Yours Sincerely,The Front Office Team

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 1 night in Sep 2023
Response from The Front Office Team on 18 Sept 2023
Dear James,Thank you for choosing Delta Hotels by Marriott Northampton for your recent stay. We appreciate your feedback and are delighted to hear that you had a wonderful experience with us.We strive to provide our guests with the highest level of comfort and service, and we are thrilled to hear that our efforts have not gone unnoticed. Our team of dedicated professionals is committed to providing exceptional service, and we are pleased to hear that our team exceeded your expectations; particularly "Name of Associate". We will be sure to share your kind words with him/her.Thank you for taking the time to share your positive stay with us. We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Northampton soon.Yours Sincerely,The Front Office Team

10/10 Excellent

Vadney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goood location. Easy access to shopping centre and parks.
Stayed 3 nights in Aug 2023
Response from The Front Office Team on 18 Sept 2023
Dear Vadney,Thank you for choosing Delta Hotels by Marriott Northampton for your recent stay. We appreciate your feedback and are delighted to hear that you had a wonderful experience with us.We strive to provide our guests with the highest level of comfort and service, and we are thrilled to hear that our efforts have not gone unnoticed. Our team of dedicated professionals is committed to providing exceptional service, and we are pleased to hear that our team exceeded your expectations; particularly "Name of Associate". We will be sure to share your kind words with him/her.Thank you for taking the time to share your positive stay with us. We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Northampton soon.Yours Sincerely,The Front Office Team

10/10 Excellent

Natalie

Stayed 1 night in Aug 2023
Response from The Front Office Team on 18 Sept 2023
Dear Natalie,Thank you for choosing Delta Hotels by Marriott Northampton for your recent stay. We appreciate your feedback and are delighted to hear that you had a wonderful experience with us.We strive to provide our guests with the highest level of comfort and service, and we are thrilled to hear that our efforts have not gone unnoticed. Our team of dedicated professionals is committed to providing exceptional service, and we are pleased to hear that our team exceeded your expectations; particularly "Name of Associate". We will be sure to share your kind words with him/her.Thank you for taking the time to share your positive stay with us. We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Northampton soon.Yours Sincerely,The Front Office Team

8/10 Good

Maris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from The Front Office Team on 18 Sept 2023
Dear Maris,Thank you for choosing Delta Hotels by Marriott Northampton for your recent stay. We appreciate your feedback and are delighted to hear that you had a wonderful experience with us.We strive to provide our guests with the highest level of comfort and service, and we are thrilled to hear that our efforts have not gone unnoticed. Our team of dedicated professionals is committed to providing exceptional service, and we are pleased to hear that our team exceeded your expectations; particularly "Name of Associate". We will be sure to share your kind words with him/her.Thank you for taking the time to share your positive stay with us. We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Northampton soon.Yours Sincerely,The Front Office Team

10/10 Excellent

mark

Stayed 1 night in Aug 2023
Response from The Front Office Team on 27 Aug 2023
Dear Mark ,Thank you for choosing Delta Hotels by Marriott Northampton for your recent stay. We appreciate your feedback and are delighted to hear that you had a wonderful experience with us.We strive to provide our guests with the highest level of comfort and service, and we are thrilled to hear that our efforts have not gone unnoticed. Our team of dedicated professionals is committed to providing exceptional service, and we are pleased to hear that our team exceeded your expectations.Thank you for taking the time to share your positive stay with us. We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Northampton soon.Yours Sincerely,The Front Office Team

8/10 Good

Gordon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel peaceful until 5.00am then traffic noise from dual carriageway, this my only issue apart from that good bed good pillows and good food. Plus free secure parking
Stayed 1 night in Aug 2023
Response from Front Desk on 25 Aug 2023
Dear Gordon,On behalf of the entire hotel team, I want to thank you for sharing your positive feedback with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the relevant departments as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!Kind Regards,Front Desk

10/10 Excellent

James

Stayed 1 night in Aug 2023
Response from The Front Office Team on 14 Aug 2023
Dear James,Thank you for choosing Delta Hotels by Marriott Northampton for your recent stay. We appreciate your feedback and are delighted to hear that you had a wonderful experience with us.We strive to provide our guests with the highest level of comfort and service, and we are thrilled to hear that our efforts have not gone unnoticed. Our team of dedicated professionals is committed to providing exceptional service, and we are pleased to hear that our team exceeded your expectations.Thank you for taking the time to share your positive stay with us. We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Northampton soon.Yours Sincerely,The Front Office Team

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, nice room and decent food. Will stay again.
Stayed 1 night in Jul 2023
Response from The Front Office Team on 30 Jul 2023
Dear Andrew,Thank you for choosing Delta Hotels by Marriott Northampton for your recent stay. We appreciate your feedback and are delighted to hear that you had a wonderful experience with us.We strive to provide our guests with the highest level of comfort and service, and we are thrilled to hear that our efforts have not gone unnoticed. Our team of dedicated professionals is committed to providing exceptional service, and we are pleased to hear that our team exceeded your expectations.Thank you for taking the time to share your positive stay with us. We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Northampton soon.Yours Sincerely,The Front Office Team

8/10 Good

Jeff

Stayed 1 night in Jul 2023
Response from Front Desk on 25 Aug 2023
Dear Jeff,On behalf of the entire hotel team, I want to thank you for sharing your positive feedback with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the relevant departments as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!Kind Regards,Front Desk

10/10 Excellent

Avi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from The Front Office Team on 30 Jul 2023
Dear Avi,Thank you for choosing Delta Hotels by Marriott Northampton for your recent stay. We appreciate your feedback and are delighted to hear that you had a wonderful experience with us.We strive to provide our guests with the highest level of comfort and service, and we are thrilled to hear that our efforts have not gone unnoticed. Our team of dedicated professionals is committed to providing exceptional service, and we are pleased to hear that our team exceeded your expectations.Thank you for taking the time to share your positive stay with us. We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Northampton soon.Yours Sincerely,The Front Office Team

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The barriers when exiting takes too long to open
Stayed 1 night in Jul 2023
Response from Front Desk on 24 Jul 2023
Dear Peter,On behalf of the entire hotel team, I want to thank you for sharing your positive feedback with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the relevant departments as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Thank youKind Regards,Front Desk

2/10 Terrible

Philip

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Like an old peoples home.
Stayed 1 night in Jul 2023
Response from Front Desk on 24 Jul 2023
Dear Guest,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations in some points. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this experience from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Thank YouKind Regards,Front Desk

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Front Desk on 24 Jul 2023
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing your positive feedback with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the relevant departments as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Thank YouKind Regards,Front Desk

10/10 Excellent

Ethan

Stayed 2 nights in Jun 2023
Response from Front Desk on 30 Jun 2023
Dear Ethan, Thank you for your feedback, your comments have been passed to the relevant departments.

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Front Desk on 30 Jun 2023
Dear Ian, Thank you for your feedback, your comments have been passed to the relevant departments.

8/10 Good

C H

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from The Front Office Team on 26 Jun 2023
Dear C H, Thank you for your feedback, your comments have been passed to the relevant departments. Kind regards, The Front Office Team

8/10 Good

Joe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from The Front Office Team on 26 Jun 2023
Dear Joe, Thank you for your feedback, your comments have been passed to the relevant departments. Kind regards, The Front Office Team

10/10 Excellent

Nemish

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Jun 2023
Response from The Front Office Team on 16 Jun 2023
Dear Nemish ,Thank you for choosing Delta Hotels by Marriott Northampton for your recent stay. We appreciate your feedback and are delighted to hear that you had a wonderful experience with us.We strive to provide our guests with the highest level of comfort and service, and we are thrilled to hear that our efforts have not gone unnoticed. Our team of dedicated professionals is committed to providing exceptional service, and we are pleased to hear that our team exceeded your expectations.Thank you for taking the time to share your positive stay with us. We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Northampton soon.Yours Sincerely,The Front Office Team

8/10 Good

Dave

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great hotel. Not quite ready for hot weather
No working aircon in room 358. No fan available. Very poor sleep during these hot nights
Stayed 1 night in Jun 2023
Response from The Front Office Team on 16 Jun 2023
Dear Dave,Thank you for choosing Delta Hotels by Marriott Northampton for your recent stay. We appreciate your feedback, your comments have been passed to the relevant departments.Thank you for taking the time to share your stay with us. We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Northampton soon.Yours Sincerely,The Front Office Team

10/10 Excellent

Martin

Stayed 1 night in Jun 2023
Response from The front Office Team on 16 Jun 2023
Dear Martin,Thank you for choosing Delta Hotels by Marriott Northampton for your recent stay. We appreciate your feedback and are delighted to hear that you had a wonderful experience with us.We strive to provide our guests with the highest level of comfort and service, and we are thrilled to hear that our efforts have not gone unnoticed. Our team of dedicated professionals is committed to providing exceptional service, and we are pleased to hear that our team exceeded your expectations.Thank you for taking the time to share your positive stay with us. We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Northampton soon.Yours Sincerely,The Front Office Team