North Shore Hotels, Duluth

"The front staff were wonderful. The manager Britney was unavailable for a concern. My daughter and I used the hot tub yesterday. Our bathing suits ended up bleached out and ruined. They said they tested the chemicals and it was fine. There had to be some type of high level of chemicals to do this. Even today we both have a strong odor of a chlorine smell on our skin and some skin irritation. These are not cheap bathing suits. I rinsed mine as I always do. There should be some type of accountability or the manager at least being available. Next time there could be more severe adverse affects. An offering of a voucher would have been nice or at least some accountability. The staff was wonderful but the general manager was not helpful and did not look at the ruined bathing suits and picture of my daughter’s ruined bathing suit. This has never happened anywhere else. Britney, the manager could have at least talked to me and looked at the evidence. "

"Room was spacious and very clean. Breakfast was convenient and decent for our little family. Location worked perfectly for what we were in town for."

"Breakfast was fine, parking well lit up. Staff was great and room was clean."

"It was clean in all areas. Breakfast was good. Staff was friendly "

"The staff was very friendly and informative about amenities and what activities were provided at the hotel. The room was very clean with comfortable beds. The breakfast had lots of variety with an unbelievable toppings bar for your waffles. The fruit was fresh and very delicious. "

"Did not visit restaurant for breakfast. Used older parking structure since is was closer and mostly empty. That place is a pit. Falling down, water pouring everywhere, puddles verging on ponds, potholes."

"Family-friendly location close to all the things!"

"Our room door hinge was not working correctly rubbed on the frame.. breakfast was ok. Not a lot of choices I thought.."

"Great stay-beautiful views of Lake Superior & pet friendly! Beds were comfy & the house had everything we needed for our north shore getaway! "