Exterior

Reviews of DoubleTree Beach Resort by Hilton Tampa Bay - North Redingto

4 out of 5
DoubleTree Beach Resort by Hilton Tampa Bay - North Redingto
17120 Gulf Blvd, North Redington Beach, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 600 out of 1007 reviews" "
Rating 8 - Good. 266 out of 1007 reviews" "
Rating 6 - Okay. 86 out of 1007 reviews" "
Rating 4 - Poor. 26 out of 1007 reviews" "
Rating 2 - Terrible. 29 out of 1007 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Travelled with family
Nothing unique but on beach attractive.
Stayed 3 nights in Mar 2024
Response from Derrick on 26 Mar 2024
Thank you for sharing your feedback. I am glad you enjoyed our property. We look forward to hosting you again during your next visit to the area.

4/10 Poor

Mary

Travelled with partner
Disliked: Cleanliness, staff & service
Get to front desk and can’t find reservation. Don’t explain anything about property. Place was overrun with people parking for free and using the beach and not staying there. Took a very long time for drinks and food. Lobby was full of sand and no one cleaning up sun night. Room was updated and not worth $495 per night and then you get charged $25 to park overnight. Asked for a late checkout and did not happen. No beach chairs either - must be rented. Beach is beautiful and unfortunately Doubletree is not up to par.
Stayed 1 night in Mar 2024
Response from Derrick on 23 Mar 2024
Hello Mary - thank you for sharing your feedback and concerns. I am so sorry to hear that your experience at our property was poor. Your comments have been shared with all of our management staff and team members so we may learn and improve. We hope to have the opportunity to host you again and provide you a better experience in the future.

10/10 Excellent

Riesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from Derrick on 3 Mar 2024
Thank you for sharing your feedback Riesha. We hope to host you again during your next visit to the Tampa Bay area!

10/10 Excellent

Tisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Derrick on 3 Mar 2024
Thank you for your feedback Tisha. We hope to host you again the next time you are in the Tampa Bay area!

10/10 Excellent

Bonita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beach. You get the Island atmosphere.
Stayed 2 nights in Feb 2024
Response from Derrick on 28 Feb 2024
Thank you for sharing your feedback. I am glad that you enjoyed the beach and atmosphere of the hotel. I hope to host you again during your next visit to the Tampa Bay area!

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Derrick on 28 Feb 2024
Thank you for sharing your feedback Peter. I hope you enjoyed your stay and I look forward to hosting you again during your next visit to the Tampa Bay area!

8/10 Good

Yohans, Columbus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They charge for WiFi, parking, and beach chair & umbrella. No breakfast. Other than that the location is great.
Stayed 2 nights in Feb 2024
Response from Derrick on 24 Feb 2024
Thank you for sharing your feedback with us. I am glad that you enjoyed the location and I apologize that some of the amenities are not complimentary. We do hope to host you again during your next visit to the Tampa Bay area.

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quite
Stayed 1 night in Feb 2024
Response from Derrick on 24 Feb 2024
Thank you for sharing your feedback Lisa. We hope to see you again during your next visit to the area!

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Easy beach access
Stayed 4 nights in Feb 2024
Response from Derrick on 24 Feb 2024
Thank you for sharing your feedback Kathleen. I am glad to hear that you enjoyed the ease of access to the beach. We hope to see you again during your next visit to the Tampa Bay area!

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ocean front property very close to the water. Staff was amazing, rooms exceptionally clean, comfortable bedding.
Stayed 3 nights in Feb 2024
Response from Derrick on 24 Feb 2024
Thank you for sharing your feedback Robin, I am glad to hear you enjoyed your stay. We look forward to seeing you again in the future!

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
The staff, especially the gentleman that charged my phone. Thank you so much. Everyone was so helpful the view breathtaking clean, very clean. Everyone was so helpful. The cookies were good to. The only thing was only one elevator was working, but I’m sure they’re going to fix that. The bed was absolutely comfortable. I slept like a baby on the way already. Everything was like brand new. Yes I will be back.
Response from Derrick on 24 Feb 2024
I am so glad to hear that you enjoyed your time with us Donna. The view is indeed spectacular. We look forward to seeing you again in the future!

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a last minute decision to go to North Redington Beach and I couldn’t be more pleased to have booked with Doubletree Hilton.
Stayed 1 night in Feb 2024
Response from Derrick on 24 Feb 2024
I am glad to hear you enjoyed your stay Donna. We hope to see you again during your next visit to the area!

2/10 Terrible

Phuong Anh Thi

Stayed 1 night in Feb 2024
Response from Derrick on 20 Mar 2024
Thank you for sharing your feedback. I am sorry to hear that you did not have the best experience at our property. We hope to have the opportunity to provide you with a better stay the next time you are in the area!

10/10 Excellent

ALIZIA

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent
Stayed 1 night in Jan 2024
Response from Mike Hook, GM on 2 Feb 2024
Thank you so much for sharing your feedback about the staff. I will be sure to let them know. We appreciate you staying with us and seeing our newly renovated hotel. We are excited about the refresh. We look forward to seeing you again on your next trip to the beach!

2/10 Terrible

Mirta

Liked: Cleanliness, room comfort
Unpleasant visit!
Sadly, our 25th anniversary mini getaway was ruined. When I booked the room it did not say that the pool was closed and that they were closing the hotel the check-out day for repairs so we had to leave early. I will not stay there ever again.
Stayed 2 nights in Sep 2023

8/10 Good

Mery

Stayed 3 nights in Sep 2023

10/10 Excellent

Haydee

Liked: Cleanliness, staff & service, property conditions & facilities
We will return very nice staff and hotel, the restaurant has nice drinks and good food. Restaurant staff are very friendly. They are closing today for renovation so we feel the bittersweet of the employees but they were happy and willing to go back in January ♥️
Stayed 1 night in Sep 2023

2/10 Terrible

Pablo Miguez

Stayed 2 nights in Aug 2023

8/10 Good

George

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
noisy do to construction
Stayed 2 nights in Aug 2023
Response from Derrick on 31 Aug 2023
Thank you for staying with us George. Although there was no construction being done as of yet, I do apologize for the noise that was caused by needing to prepare for Hurricane Idalia on Monday and Tuesday. We hope to have you visit us again early next year after our renovations our complete.

10/10 Excellent

Nelly

Travelled with family
Liked: Cleanliness, staff & service, amenities
We loved it and will definitely book again!!!
Stayed 2 nights in Aug 2023
Response from Derrick on 23 Aug 2023
Thank you for staying and we are glad that you enjoyed yourself Nelly. We hope you come to visit us again after our remodel next year!

10/10 Excellent

Kennon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Derrick on 21 Aug 2023
Thank you for staying with us and for your feedback Kennon. We look forward to welcoming you back early next year after our renovations are complete.

10/10 Excellent

Gisela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the service and the staff. Everyone was so warm and welcoming!
Response from Derrick on 18 Aug 2023
Thank you for your feedback Gisela. I am glad that you enjoyed your stay and that the staff provided you with such great hospitality. We hope you visit us again!

8/10 Good

Stephen

Stayed 1 night in Aug 2023

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
That was a beautiful scenery facing love beachside has a tiki bar diner in for breakfast lunch and dinner just that was great to give us free cookies I enjoyed my study I will recommend to that to me one if they get in the hotel at the DoubleTree make sure to face the ocean outside outside view
Stayed 1 night in Aug 2023
Response from Derrick on 18 Aug 2023
Thank you for your feedback and your review James. We look forward to welcoming you back after our renovations early next year!

8/10 Good

Yudith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Derrick on 18 Aug 2023
Thank you for your review Yudith.

8/10 Good

Ivette

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff was very nice and accommodating.indid not like the underground parking. It made this 4 star hotel look dingy at first impression. Also did not like that only way to access pool was through underground parking lot or many stairs. Rooms were nice and clean. Inside of hotel is nice. Pool area is small. Loved that it is right on the beach.
Stayed 2 nights in Aug 2023
Response from Derrick on 15 Aug 2023
Thank you for your feedback Ivette. Although our upcoming remodel does not include too much of a structural remodel, I will be sure to suggest ways to better the first impression of the hotel. We hope that you provide us another opportunity to host you next year once the renovations are complete. -Derrick

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place to stay
The main draw is, of course, the gorgeous location, with beach view. We had a corner room, which afforded us a beautiful glimpse of the water. Was a bit disappointed in the pool, which was quite small. Generally the property was very attractive and well kept up. Staff members were friendly and helpful, especially the individual who was very prompt when we needed help with the room safe. He also was very quick to help with our baggage when we checked out. Would definitely recommend this hotel.
Stayed 2 nights in Aug 2023
Response from Derrick on 13 Aug 2023
I am so glad to hear that you enjoyed your stay with us and that you were given the proper hospitality experience from our staff. We look forward to welcoming you back early next year after our renovations are complete!

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely hotel.
Stayed 1 night in Aug 2023
Response from Derrick on 11 Aug 2023
Thank you for staying with us and for your feedback Crystal. We look forward to welcoming you back early next year after our renovations are complete.

10/10 Excellent

jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five stars
The customer service and friendliness and caring of the staff is wonderful. The location and facilities are excellent. The restaurant has delicious food.
Stayed 1 night in Aug 2023
Response from Derrick on 11 Aug 2023
Thank you so much for your visit and your feedback Jason. We are glad to hear you enjoyed your stay. We look forward to welcoming you back early next year after our renovations are complete!

10/10 Excellent

Carol, orlando

Liked: Staff & service, property conditions & facilities
Great stay.
Stayed 3 nights in Aug 2023
Response from Derrick on 10 Aug 2023
Thank you for your feedback and for staying with us Carol. We look forward to you visiting us again early next year once our renovations are complete!

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn't happy that I had to pay for parking separate for every night stayed I feel that if I was a guest there at my parking should be included also I didn't like the breakfast coupon I feel that if I didn't spend the whole thing I should be able to give the difference to the wait staff as a tip
Stayed 2 nights in Aug 2023
Response from Derrick on 10 Aug 2023
Thank you for your feedback Michael. When a reservation includes a breakfast package it only covers the standard cost of the breakfast itself. While we appreciate you wanting to ensure tips are provided for the service you receive, the amount is still a choice that each guest is able to determined based on how they felt their service was. I will mention your suggestion to upper management to allow for conversation regarding the inclusion of tips in the breakfast package. Thank you for staying with us and we hope to see you again in the future.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Third time. Love the area gulf beach was great. Rooms need updating but very clean
Stayed 5 nights in Jul 2023
Response from Derrick on 7 Aug 2023
Thank you for your review and feedback Thomas. We are excited for our renovation starting this fall and we hope to see you back again early next year after its' completion.

8/10 Good

William

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed the property and the staff. The property was well maintained and right on the beach in a beautiful location. It was a great experience de overall and the rooms were clean and updated. Minor amenity issues (only 2 elevators that were clogged at certain times of day, no microwaves in room) but they are about to remodel the entire site. We will be back!
Stayed 2 nights in Jul 2023
Response from Derrick on 1 Aug 2023
Thank you for visiting us and for your feedback. We are glad that you enjoyed most of your stay with us. The remodel will be exciting and will involve placing microwaves in all of the rooms. We look forward to your next visit!

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Derrick on 30 Jul 2023
Thank you for staying with us and for the feedback Sandra. We look forward to hosting you again early next year once our renovations are complete!

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were amazing upon our arrival and throughout our stay. Property was very nice and clean and close to lots of dining options. Everything was perfect. We will definitely be back!!
Stayed 2 nights in Jul 2023
Response from Derrick on 29 Jul 2023
Thank you for your visit and your review Lisa. We are happy you enjoyed your stay. We look forward to welcoming you back in the future!

8/10 Good

Jaime

Liked: Staff & service, property conditions & facilities, room comfort
Great location!
Pros *Location *Great drinks from beach bar *Comfy beds Cons *Dirty bathroom floor *Bathroom was outdated with poor water pressure Other: Our TV did not work. I called and had speedy service but couldnt fix it until next day so we received free breakfast voucher. Breakfast was not very good Most of the employees here do not seem to like their jobs, however one server and one bartender stood out and were friendly.
Stayed 2 nights in Jul 2023
Response from Derrick on 29 Jul 2023
Thank you for your review and feedback Jamie. I apologize for any water pressure issues and will be sure to have maintenance address it in the room you were in. I will also have a quick meeting with other managers to ensure that employees are staying polite and kind with all of our guests. We hope you return to visit us again after our renovations are complete early next year!

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Derrick on 27 Jul 2023
Thank you for your feedback and staying with us Joseph!

10/10 Excellent

archie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was awesome.
Stayed 2 nights in Jun 2023
Response from Derrick on 27 Jul 2023
Thank you for staying with us Archie, we look forward to your next visit after our renovations are complete next year!

4/10 Poor

khadija

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The shower was the worst😠 the AC makes some weird noise that pushed my anxiety so high. To get to the lobby is not convenient. And charges was so high on everything.
Response from Derrick on 27 Jul 2023
Thank you for your feedback Khadija. I apologize that your stay was not as comfortable as desired. We hope to provide you with a better experience next year after our renovations where the bathrooms will be remodeled.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great staff, great view!
Stayed 4 nights in Jul 2023
Response from Derrick on 21 Jul 2023
Thank you for staying with us Christopher, we are glad to hear you enjoyed your stay. We look forward to welcoming you again next year once our renovations are complete!

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023
Response from Derrick on 19 Jul 2023
Thank you for staying with us Emily! We look forward to welcoming you back early next year after our renovations are complete!

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s our second time saying there it’s a wonderful place.
Stayed 5 nights in Jul 2023
Response from Derrick on 16 Jul 2023
We are glad to hear you enjoyed your stay Tammy. Please visit again early next year after our renovations are finished.

10/10 Excellent

Benjamin

Liked: Cleanliness
Stayed 3 nights in Jul 2023
Response from Derrick on 16 Jul 2023
Thank you for staying with us Benjamin, please visit again early next year after our renovations!

8/10 Good

Trang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from Derrick on 8 Jul 2023
Thank you for your feedback. We hope to see you again next year after renovations!

8/10 Good

JORGE A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location Check in was fine, none complaints but not as friendly as is usual in most of the hotels They remove the umbrellas at 5:30 PM when still there are almost 3 more hours of sunshine But in general the hotel is fine, I would like to comeback
Stayed 3 nights in Jul 2023
Response from Derrick on 8 Jul 2023
Thank you for your feedback. I will make the suggestion to the 3rd party vendor for the cabana service to perhaps stay open later. We hope to see you back next year after our renovations are complete!

8/10 Good

Doug

Travelled with family
Liked: Cleanliness, staff & service
It was dated, but they did have a sign up that they were going to be redoing the loby area. the elevators semmed very slow. Dinning was okay but very over priced. Was a good area to be by the beach as it was very close.
Stayed 4 nights in Jun 2023
Response from Derrick on 4 Jul 2023
Thank you for your review Doug. We are excited for the renovations that will give the lobby and hotel in general a fresh update. We look forward to another visit from you early next year once the remodel is complete.

10/10 Excellent

Andrea

Stayed 5 nights in May 2023
Response from Derrick on 27 Jul 2023
Thank you for staying with us Andrea, we look forward to your next visit after our renovations are complete next year!

10/10 Excellent

Michael

Stayed 3 nights in Jun 2023
Response from Derrick on 22 Jul 2023
Thank you for your review Michael. We're glad you enjoyed your stay. We look forward to your next visit after our remodel next year!

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time!
Pros: nicest hotel staff we have ever encountered. In-house restaurant was delicious! Beach access straight out of the hotel. Perfect location. AC in room was SO powerful. Nice big TV in room. Beautiful views from oceanside balcony. Would definitely stay again. Cons: paying for parking (should be included considering the price of the hotel room). Wish the ice machines were shut off at nighttime at some point. Our room was 2 doors down from it and we could hear people getting ice all night. Was really annoying. Will make sure we request one away from ice machine next time. Rooms could stand to be updated but seems they are updating at the end of this year. Overall, we had a great stay and would stay here again. The staff alone shows pride in their jobs, and everyone seemed genuinely happy to work there. Easily the nicest hotel staff we've ever had.
Stayed 2 nights in Jun 2023
Response from Traci Smith - Assistant General Manager on 2 Jul 2023
Thank you for your review John! We are thrilled to hear you had such a great time with us. Our staff truly appreciates being recognized for all their hard work and dedication and on behalf of our team, thank you!!! We hope to see you next year after our renovation is complete :)

8/10 Good

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it
It’s was a nice, relaxing trip. The kids loved it and it was nice to have on site food and beverage service. Wish the menus were a tad bit more robust but everything was so good. And even though adult beverages were pricey, they weren’t weak… and the fact there was a happy hour was nice addition. One area by the pool was super stinky but if you got inside the gate fast enough and away from the trash, it wasn’t an issue. The beach is much narrower than I’ve experienced but just shows erosion is a big concern along the coast. Wish there was a little more info when checking in about times of the happy hours, rental fees and explanation on how to rent the chairs/umbrellas (besides reading when you enter the beach) just to have some more on site information. Curious to see how their renovations work out during the fall.
Restaurant view
Balcony view
Stayed 2 nights in Jun 2023
Response from Derrick on 30 Jun 2023
Thank you for your feedback Kristin. I am happy to hear that you and your kids enjoyed your stay with us. I do apologize for the odor between the pool and the Tiki Bar - there is a pipe issue that is going to be fixed in our upcoming renovation that unfortunately we cannot access until then. My upper management has also agreed that more information at check-in would be ideal. In order to not compromise how much time agents hold guests from their vacation, we are looking into efficient brochures or informational sheets to provide. - - Thank you again for staying with us and we look forward to a future visit from you next year.