North Lancaster Hotels, Salem

"Staff was wonderful "

"The room was clean! The front desk staff were all friendly. Merry was especially helpful and friendly. She coordinated a battery jump with maintenance to get is on our way. The maintenance gentleman was extremely helpful and patient! They made all the difference that day. "

"We’ve been staying Xmas Eve for at least 5 years now @The Grand Hotel & love it…especially the nice staff & the delicious breakfast. We’d definitely recommend it!"

"Spacious and comfortable room. Loved the shower- great water pressure and so much hot water. Breakfast was delicious. Staff was friendly and helpful. What more could you want?"

"Lovely hotel, excellent service, clean room, excellent value!"

"Nice place"

"Wherever I go, I look for a Hampton Inn. The room was excellent as always. Flawless, effortless stay. "

"Yes very clean "

"I travel frequently for work and often stay in multiple hotels each week. This property is usually my final stop before heading home, and it’s one I genuinely enjoy. The hotel is clean, comfortable, and thoughtfully designed. The room layout makes sense, with everything positioned where you’d naturally expect it to be. The floors are soft, the shower has good water pressure, and even the luggage rack is placed conveniently. Overall, the space feels well planned and comfortable, creating a “home away from home” atmosphere. The staff was friendly and welcoming throughout my stay. The only issue I experienced was a slip in the bathroom, likely due to cleaning chemicals on the floor, which resulted in a sore shoulder and hitting my head. Aside from that incident, the stay was very positive. I would recommend this hotel to travelers looking for a comfortable, well-maintained place to stay."