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"The staff were pleasant but there were not enough people to manage the buffet service. "

"The place was beautiful, the food was excellent and the staff was very helpful and prompt. I will definitely return next year"

"Property was amazing. Clean, easy to walk around, lots of options for fun. I traveled with 2 kids and they loved the kids pool! Kids club was also nice, but we didn’t spend much time there. The staff is extremely hospitable and the food was amazing!!! What was lacking for me was the consistency of activities both during the day and at night. Some private events were happening and it seems like the entertainment was prioritized to these groups versus the rest of the customers. Some activities were moved/cancelled and each person would give us a different answer, so they don’t really know what’s going on. Other than this piece, everything was really good and I would go back! Giving them some grace as the resort just reopened and I believe they might still be adjusting and training the staff. "

"Everything was great. The service was excellent. Always had a variety of food options "

"Beautiful resort. Highly recommend this resort . We had a wonderful stay. "

"Ues"

"Amazing pool with plenty of comfy seating surrounding and shade available. Enjoyed the coffee shop both in morning and evening. The upper deck infinity bar with evening vocalist was both relaxing and entertaining. Rooms were clean and well maintained. My girls enjoyed kayaking and snorkeling in the cove. The steak house and Japanese restaurant provided exceptional dining experience. Good late-night burger at Sports bar. All bartenders and wait staff very friendly. Expedia staff very helpful and checked in on us a couple of times. Very pleasant experience at Grand palladium for our family vacation!"

"Clean rooms, friendly staff but not someplace I would stay again."

"This was a top tier vacation. The hotel staff were friendly and helpful. There were lots of activities and things to do. Staying in Reggae meant we also had access to Montego Bay, and they had a lot going on there. I’m glad we chose the Reggae option, where we had less crowded pools and beach front, but we could still access the other one if we wanted. The food was excellent with local and international options and everything was extremely tasty. I would definitely visit again "