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"Love this iconic hotel. The gym is old and underground. The room is nicely appointed. "

"Everything was great during our stay"

"We thoroughly enjoyed our stay at the Westgate Hotel in Ximending, Taipei. The location is unbeatable—just steps from the MRT/subway station, surrounded by endless dining options, massage parlours, and within easy walking distance to everything in Ximending. We booked the Executive Suite since we were traveling with four large suitcases, and the room was adequately spacious, clean, and comfortable. The standout, however, was the exceptional service—from the warm welcome at the front desk to the attentive staff in the restaurant, everyone was polite, friendly, and genuinely welcoming. Our room included daily complimentary breakfast, offering a great selection of both Western and local dishes. The food was fresh, delicious, and well-presented—though it can get crowded at peak times. Overall, Westgate Hotel exceeded our expectations, and we wouldn’t hesitate to stay here again on our next visit to Taipei. Highly recommended for both location and hospitality."

"I couldn’t be more pleased with my experience at this hotel! From the moment I arrived, the staff went above and beyond to make me feel welcome. Check-in was smooth and efficient, and the front desk team was friendly, professional, and incredibly helpful with my specific requests. The room was spotless and spacious with a great view of Taipei 101. The bed was super comfortable with high-quality linens. The housekeeping team did an excellent job each day, keeping everything fresh and tidy. One of the highlights was the breakfast – delicious, fresh, and with a great variety of options to suit all tastes. I highly recommend it whether you are traveling for pleasure or business! "

"Wish there was a gym on property. And more fruit options at breakfast. Otherwise a great hotel. "

"I will stay there if I have chance. Maybe I will not order breakfast, because there are many good food around."

"Great location near the metro.. Staff was great.. we enjoyed the surrounding area.."

"Unique - Underground subs. The Concord area may need more rest amenities like sofas. "

"It was a great experience staying at this hotel. Staff are friendly and professional. Room is spacious. We got one double queen beds room. Beds are clean and comfortable. Sauna and fitness facilities you should not miss it. If I have to pick on something, I would comment on only two items here. 1) The location is a bit far away from subway stations. I would suggest to take express train from airport to Taipei main station. Then grab a Uber car service to the hotel. 2) The laundry room is a bit small with only 2 sets of washing and drying machines. But be honest we never need to wait for either washing or drying machine. They always available for us. :) Certainly our family will come back next time we visit Taipei "