Holiday Homes in Normal

"I checked in on a sunday night about 930.. my floors werent swept.. i had a stain on my comforter and the light in the shower was hanging out. Monday night after my conferences i went out shopping came back ordered food hopped in the shower which at that point the light dropped down even more so i cut that short. My food was delivered i sat and noticed half my room was out of power. I did call the front desk can't they did offer to send someone to the room but it was almost 9pm i was in my pajamas and wasnt up for company.. thought it could have been a fuse somewhere. Hate to complain because i was going to bed anyway but I couldn't plug my phone in because the outlets weren't working by my bed.. the refrigerator was off, so my waters. We're called my leftovers had to be tossed and the coffee creamer I brought for my coffee also went bad. Tuesday. I woke up to make coffee realize that outlet was also off.. but i was able to make it in the bathroom those outlets worked.. i have stayed here many times and can tell you I have never had one complaint.This was probably the worst stay i've had. I will probably be back because I go to the conferences held at this hotel and its convenient, hopefully it'll be better. I'm not sure if this even has anything to do with the hotel but this was also the worst year i've ever had parking. "

"Over all the hotel was decent. The lobby was decorated really cool, if you’re into antiques. The girl at check in was super nice and friendly and made check in a breeze. There were fewthings that were a-little annoying with our stay. We had 2 rooms that were connected that was a positive! It was so weird how the rooms were different. One had a shower only and the shower had no hot water or pressure so we all ended up having to shower in one room. "

"Good service "

"We got in around 9 pm and 2 of our rooms had a strong smell of being smoked in. We were graciously given new rooms. Thank you so much!"

"Room had a strong urine odor and no matress covers on the yellowish disgusting mattress. Ice machine did not work the entire 3 day stay but could have been from constant use due to hotel being at capacity. Many breakfast items were gone by 9 am."

"Welcoming to pets and parking was safe and easy. "

"Property was OK but over priced and the staff was terrible . Manager Wanda was rude and even called the police to have us removed . We paid for a room with a single king bed and was given 2 doubles. When I complained or asked for a credit to ny bill she refused because I purchased through a 3rd party (Expedia) . Also kids were in the hall ways screaming and yelling . If you book through a 3rd party the hotel says you can be treated like a 2nd class citizen . "

"We stayed because of indoor pool, pool was closed, should get some money back for false info. Disappointed."

"Good"