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Reviews of Wingate by Wyndham Chesapeake

2.5 out of 5
Wingate by Wyndham Chesapeake
817 Greenbrier Circle, Chesapeake, VA

Reviews

8.0

Very good

Rating 10 - Excellent. 418 out of 1005 reviews" "
Rating 8 - Good. 315 out of 1005 reviews" "
Rating 6 - Okay. 145 out of 1005 reviews" "
Rating 4 - Poor. 61 out of 1005 reviews" "
Rating 2 - Terrible. 66 out of 1005 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Mr.Tr

Business traveller
Liked: Cleanliness, staff & service
Cons: Breakfast was extremely weak and limited. Pool was closed during spring break time. Hotel is aged and has many problems. Pros: Staff was professional and helpful.
Stayed 2 nights in Apr 2024

8/10 Good

Anita

Liked: Cleanliness, staff & service, amenities
Rooms need to be updated
Stayed 1 night in Apr 2024
Response from Thomas on 17 Apr 2024
Thank you for the review.

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and well kept and I love the fact that they had air fresheners in the room
Stayed 1 night in Apr 2024
Response from Thomas on 17 Apr 2024
Thank you for the perfect score and great review of our property.

10/10 Excellent

Carter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly with lots of food options around
Stayed 1 night in Apr 2024
Response from Thomas on 17 Apr 2024
Thank you for the great review and comments about the hotel. Please visit us again!

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and efficient
Stayed 3 nights in Mar 2024
Response from Thomas on 11 Apr 2024
Thank you for the review.

6/10 Okay

Lauren, PLANO

Liked: Staff & service
It was ok. The wifi was very spotty. There was some mold on the sides of my tub. Those are the only 2 things I have to complain about. I will say the bed was really comfortable.
Stayed 2 nights in Apr 2024
Response from Thomas on 17 Apr 2024
Thank you for the review. We apologize that the wifi was less than acceptable. The hotel will address the issues with the mold in the bathroom.

4/10 Poor

Jacob

Disliked: Property conditions & facilities
Property was dingy. Loud noises throughout the night from surrounding area. Hotel staff cooking ethnic food in lobby made the entire hotel entry stink.
Stayed 1 night in Mar 2024
Response from Thomas on 11 Apr 2024
We apologize for not meeting your expectations during your stay.

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean
Stayed 1 night in Mar 2024
Response from Thomas on 11 Apr 2024
Thank you for the review and comments.

10/10 Excellent

Vanessa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was, great, the kids enjoyed!, Downside is there's no bathroom there. Need to ad one.
Stayed 1 night in Mar 2024
Response from Thomas on 11 Apr 2024
Thank you for your review and comments.

10/10 Excellent

Marcus

Stayed 1 night in Mar 2024
Response from Thomas on 17 Apr 2024
Thank you for the perfect score.

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service
Property look like it could use a little maintenance
Stayed 1 night in Mar 2024
Response from Thomas on 11 Apr 2024
Thank you for your review. We are in the middle of identifying areas of the property for improvement.

10/10 Excellent

Naci

Liked: Cleanliness
Clean and good but there is no drinking bottle water in the room
Stayed 1 night in Mar 2024
Response from Thomas on 11 Apr 2024
Thank you for the review and comments.

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay for two nights was great. Hot tub was enjoyable and the room was nice clean and large just wish we could have made it darker. Will definitely be back again.
Stayed 2 nights in Mar 2024
Response from Thomas on 11 Apr 2024
Thank you for your response and great review. We look forward to your future visit.

10/10 Excellent

LASHAWNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from Thomas on 22 Mar 2024
Thank you for the wonderful score.

8/10 Good

Janice

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Thomas on 22 Mar 2024
Thank you for the great score.

2/10 Terrible

Kristy

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Thomas on 22 Mar 2024
Thank you for your review.

2/10 Terrible

Joe

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room carpet was soaking wet coming out of the bathroom I have pictures
Stayed 1 night in Mar 2024
Response from Thomas on 22 Mar 2024
Thank you for your review. We apologize for the maintenance issue during your stay.

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Good price. Our room was clean, comfortable, and good for our one night. The reviews stated the rooms were out dated. We did not find this to be the case w/our room. There are two areas we think need addressing. Our tub drain was slow drawing and the shower curtain bracket does not allow the curtain to close completely leaving a 4” gap.
Stayed 1 night in Mar 2024
Response from Thomas on 22 Mar 2024
Thank you for the review and comments concerning our hotel.

10/10 Excellent

Bonnie

Stayed 1 night in Mar 2024
Response from Thomas on 11 Apr 2024
Thank you for the perfect score!

8/10 Good

Tanguanikia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was not comfortable and the sink was caulked to the core. Staff was friendly, breakfast did not look appetizing but did have fruit and cereal options.
Stayed 1 night in Mar 2024
Response from Thomas on 22 Mar 2024
Thank you for your review. We apologize that we did not meet your expectations.

8/10 Good

Casandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to check in, nice room, and clean bathroom.
Stayed 1 night in Mar 2024
Response from Thomas on 22 Mar 2024
Thank you for the review and nice comments about our property.

6/10 Okay

Peter

Travelled with partner
The room had features in poor condition or non working order. No plug for bath tub, missing grout around the tub, HVAC unit had a very annoying whine and cycled on and off frequently, temperature fluctuated quite a bit in the room no matter the setting. The smoke/ heat detector at the ceiling had a very frequent scratching/popping noise coming from it. Lamp in corner had a short or poor connection it intermittently did not illuminate, then would.
Stayed 2 nights in Mar 2024
Response from Thomas on 22 Mar 2024
Thank you for your review and comments. We apologize for the maintenance issues that occurred during your stay.

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chose this hotel mostly for its location. Also, it was near interstate ramps but not so close that you could hear it. It was near other hotels and an office park, so it was pretty quiet at night.
Stayed 2 nights in Feb 2024
Response from Thomas on 6 Mar 2024
Thank you for the review and comments. We appreciate your business.

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Thomas on 6 Mar 2024
Thank you for the perfect score.

10/10 Excellent

Kevin, Springfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 2 nights in Feb 2024
Response from Thomas on 6 Mar 2024
Thank you for the perfect score.

8/10 Good

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
There was an issue with our room and front desk made it right without hesitation by getting us a new room.
Stayed 1 night in Feb 2024
Response from Thomas on 6 Mar 2024
Thank you for the great review and comments on addressing the issues with the room.

10/10 Excellent

Eden

Liked: Cleanliness, staff & service, property conditions & facilities
Close to my office. No fighter jets noise.
Stayed 1 night in Feb 2024
Response from Thomas on 6 Mar 2024
Thank you for the review and comments.

10/10 Excellent

Edwin

Stayed 2 nights in Feb 2024
Response from Thomas on 22 Mar 2024
Thank you for the wonderful score.

10/10 Excellent

MONTE

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great staff and clean rooms.
Stayed 1 night in Feb 2024
Response from Thomas on 6 Mar 2024
Thank you for the great score and great comments.

10/10 Excellent

Eden

Liked: Cleanliness, amenities
Clean, safe, quiet, easy parking.
Stayed 1 night in Feb 2024
Response from Thomas on 6 Mar 2024
Thank you for the kind comments and wonderful score about our property. Please visit us again!

2/10 Terrible

Joseph

Disliked: Staff & service
I never got to stay. An emergency came up on my travel day. I want to change my reservation to the next day, but was refused. So I lost my money, even though I paid for the insurance. Had to book another reservation at a different hotel. I will never book another reservation with Wingate Wyndham.
Stayed 2 nights in Feb 2024
Response from Thomas on 7 Feb 2024
Thank you for your feedback. After reviewing your reservation, the reservation was made the same day under the cancelation policy, which is 24 hours prior to arrival. Therefore, no refund was possible. We apologize for this inconvenience.

8/10 Good

Kam

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Feb 2024
Response from Thomas on 6 Mar 2024
Thank you for the score.

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Thomas on 7 Feb 2024
Thank you for the perfect score!

10/10 Excellent

Madison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Thomas on 7 Feb 2024
Thank you for the perfect marks.

10/10 Excellent

Asia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Thomas on 7 Feb 2024
Thank you for the perfect score.

10/10 Excellent

Huber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location great staff
Stayed 1 night in Jan 2024
Response from Thomas on 7 Feb 2024
Thank you for the kind comments.

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Jan 2024
Response from Thomas on 7 Feb 2024
Thank you for the review.

10/10 Excellent

robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Thomas on 7 Feb 2024
Thank you for the review.

8/10 Good

LORETTA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two night stay
I randomly chose this hotel and we were not disappointed in our choice. The front desk staff were very friendly and efficient. Our room was clean and comfortable. We liked that there were two chairs for sitting and there was a foot stool, too. As older people this added to our comfort.
Stayed 2 nights in Jan 2024
Response from Thomas on 7 Feb 2024
Thank you for the wonderful comments concerning our hotel. It is much appreciated.

8/10 Good

Huber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and pool hot tub area
Stayed 2 nights in Jan 2024
Response from Thomas on 7 Feb 2024
Thank you for the wonderful comments.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Thomas on 7 Feb 2024
Thank you for the great score!

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Thomas on 7 Feb 2024
Thank you for the excellent review!

10/10 Excellent

Nasia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Thomas on 7 Feb 2024
Thank you for the perfect score!

8/10 Good

Markia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Thomas on 7 Feb 2024
Thank you for the score. We appreciate your business.

10/10 Excellent

Kristyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Thomas on 7 Feb 2024
Thank you for the five stars.

4/10 Poor

L.Diane

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Thomas on 4 Jan 2024
Thank you for the review.

10/10 Excellent

Darrell

Liked: Amenities
Stayed 1 night in Dec 2023
Response from Thomas on 4 Jan 2024
Thank you for the great score!

10/10 Excellent

Theo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Thomas on 4 Jan 2024
Thank you for the perfect grade!

10/10 Excellent

BOBBY, Reidsville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and friendly
Stayed 1 night in Dec 2023
Response from Thomas on 4 Jan 2024
Thank you for the perfect score.

6/10 Okay

Omar

Stayed 1 night in Dec 2023
Response from Thomas on 4 Jan 2024
Thank you for the review.