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Tru By Hilton Norfolk Airport

2.5 star property
Travelers start their day with a continental breakfast, stay fit at the 24-hour gym, and enjoy easy access to shopping and botanical gardens.

Choose dates to view prices

Tru By Hilton Norfolk Airport is minutes from Norfolk Botanical Garden. Guests enjoy free continental breakfast, a 24-hour gym, in-room WiFi, an on-site mall, and a welcoming lobby with coffee. Visitors appreciate the attentive staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$249
includes taxes & fees
31 May - 1 June

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About this property

Tru By Hilton Norfolk Airport

  • Hotel near Norfolk Premium Outlets
  • Located close to Norfolk Botanical Garden, Tru By Hilton Norfolk Airport provides free continental breakfast, a shopping centre on-site and a 24-hour gym. In addition to a business centre, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Free self-parking
    • Express check-out, express check-in and coffee/tea in reception
    • A water dispenser, a lift and a TV in reception
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 98 rooms offer comforts, such as premium bedding and laptop-friendly workspaces, in addition to perks, such as air conditioning and bathrobes.
  • Extra amenities include:
    • Bathrooms with shower/bath combinations and free toiletries
    • 50-inch Smart TVs with Netflix, streaming services and premium channels
    • Free infant beds, heating and housekeeping

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Policies

Check-in

Check-in time starts at 4:00 PM

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

This property enforces quiet hours from 10:00 PM to 8:00 AM

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 23 kg per pet)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Tru By Hilton Norfolk Airport pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Tru By Hilton Norfolk Airport?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Tru By Hilton Norfolk Airport on 31 May 2026 start from NZ$249, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Tru By Hilton Norfolk Airport?

Self-parking is free at this property.

What time is check-in at Tru By Hilton Norfolk Airport?

Check-in begins at 4:00 PM.

What time is check-out at Tru By Hilton Norfolk Airport?

Checkout is at 11:00 AM.

Where is Tru By Hilton Norfolk Airport located?

Situated near the airport, this hotel is 1 mi (1.6 km) from Norfolk Premium Outlets, and within 6 mi (10 km) of Norfolk Botanical Garden and Norfolk State University. Norfolk Scope and Old Dominion University are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 487 out of 752 reviews
Rating 8 - Good. 164 out of 752 reviews
Rating 6 - Okay. 49 out of 752 reviews
Rating 4 - Poor. 28 out of 752 reviews
Rating 2 - Terrible. 24 out of 752 reviews

Reviews

Verified

10/10 Excellent

Dhaneesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Jacek

Liked: Staff & service
Disliked: Cleanliness, amenities
Staff friendly. Breakfast basic. Air conditioner noisy.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

LATONYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and friendly
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view, room was clean, and the staff was very friendly. I would recommend.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and bright. Breakfast options were good and I really enjoyed the pancakes. I loved the convenience of ice machine and containers close tonlobby.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Reynardo

Liked: Cleanliness, amenities, property conditions & facilities
Clean, courteous staff, great location, reasonable price
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful. The property was clean and well maintained.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tonya L

Liked: Cleanliness, amenities, property conditions & facilities
Clean, Convenient, Great Breakfast, beautiful room and facility. I loved everything about this hotel and my stay!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Melissa D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, room was on the small side but worked functionally well. Have already started looking to stay at available Tru locations when available when traveling.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was great, room was clean, nice amenities and very courteous staff.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ieong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, staffs are very friendly
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Joan

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean rooms and helpful staff.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
Service was excellent room was comfortable
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

ANGJEANETTE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to this location numerous times and it is always a great experience
Stayed 1 night in Jan 2026
Verified

8/10 Good

Janiyah

Liked: Cleanliness, property conditions & facilities
Room was clean and staff was extremely welcoming and beyond kind.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jayme

Liked: Cleanliness, staff & service, amenities
Amenities were nice and hotel was clean.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet, easily accessible. I enjoy my over night stay at this establishment.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Very clean modern rooms, I would definitely recommend Tru!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was perfect, clean and comfortable
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, amenities
Clean room, friendly and helpful staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really like this place. Great vibes and fun environment. Nice, minimal rooms with great design and comfort.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Lucienne

Liked: Cleanliness
Staff was super sweet and helpful, room was cleaned LOVED THAT!! Location was good not far from where i needed to be at! Worked out great. Would stay again for sure!!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kimberleigh

Liked: Cleanliness, amenities, property conditions & facilities
This Hotel is uniquely incredible! Everyone at the front desk is happy, and welcoming. You can tell that they truely enjoy making a pleasant experience for the guests. Even more so, the housekeeping staff was friendly and welcoming as I walked the halls. The room was so clean and fresh too! I really enjoyed this stay - and I would highly recommend them to anyone visiting the area.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great rooms were comfortable and breakfast was good.
Stayed 1 night in May 2025
Verified

6/10 Okay

Brittni

Liked: Cleanliness
Staff and housekeeping were very nice. Other than that the hotel was very basic. 7 out of 10.
Stayed 2 nights in Jan 2026