Save

Cumberland Resort and Spa
4.0 star property

Upscale hotel with full-service spa and sauna
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Cumberland Resort and Spa

Photo gallery for Cumberland Resort and Spa

Terrace/patio
Exclusive House, 5 Bedrooms, Hot Tub, Ocean View | Property grounds
Exclusive House, 5 Bedrooms, Hot Tub, Ocean View
Food and drink
Executive Cottage, 2 Bedrooms, Jetted Tub | Bathroom

Overview of Cumberland Resort and Spa

Reviews
9.2

Wonderful

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • PoolPoolPool
  • Pet-friendlyPet-friendlyPet-friendly
  • Hot tubHot tubHot tub
  • SpaSpaSpa
  • KitchenKitchenKitchen

Check out the area

Map
100 Taylors Road, Norfolk Island, 2899
  • Popular LocationKingston and Arthur's Vale Historic Area3 min drive
  • Popular LocationThe Arches4 min drive
  • AirportNorfolk Island (NLK)5 min drive
  • Popular LocationEmily Bay Beach5 min drive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Room options

View all photos for Romantic Spa Villa, 2 Bedrooms, Jetted Tub

Romantic Spa Villa, 2 Bedrooms, Jetted Tub | Living room

Romantic Spa Villa, 2 Bedrooms, Jetted Tub

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Kitchen
Fridge
Dishwasher
  • 100 sq m
  • Sleeps 4
  • 2 King Beds OR 4 Single Beds

View all photos for Romantic Villa, 1 Bedroom, Jetted Tub

Egyptian cotton sheets, premium bedding, individually decorated, desk

Romantic Villa, 1 Bedroom, Jetted Tub

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Kitchen
Fridge
Dishwasher
  • 120 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Family House, 4 Bedrooms, Jetted Tub

Family House, 4 Bedrooms, Jetted Tub | Living room

Family House, 4 Bedrooms, Jetted Tub

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Kitchen
Fridge
Dishwasher
  • 200 sq m
  • Sleeps 8
  • 4 King Beds OR 8 Single Beds

View all photos for Executive Cottage, 2 Bedrooms, Jetted Tub

Egyptian cotton sheets, premium bedding, individually decorated, desk

Executive Cottage, 2 Bedrooms, Jetted Tub

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Kitchen
Fridge
Dishwasher
  • 170 sq m
  • Sleeps 4
  • 2 King Beds OR 4 Single Beds

View all photos for Executive Villa, 3 Bedrooms

Egyptian cotton sheets, premium bedding, individually decorated, desk

Executive Villa, 3 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Kitchen
Fridge
Dishwasher
  • 130 sq m
  • Sleeps 6
  • 3 King Beds OR 6 Single Beds

View all photos for Executive Cottage, 1 Bedroom, Jetted Tub

Executive Cottage, 1 Bedroom, Jetted Tub | View from room

Executive Cottage, 1 Bedroom, Jetted Tub

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Kitchen
Fridge
Dishwasher
  • 100 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Exclusive House, 5 Bedrooms, Hot Tub, Ocean View

Exclusive House, 5 Bedrooms, Hot Tub, Ocean View | Terrace/patio

Exclusive House, 5 Bedrooms, Hot Tub, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Private hot tub
Kitchen
Fridge
  • 350 sq m
  • Ocean view
  • Sleeps 12
  • 5 King Beds OR 10 Single Beds

Similar properties

Free self-parking
Panorama Seaside Apartments
Free airport shuttle
Kitchen
Parking included
Laundry
8.6 out of 10, Excellent, (77)
The price is NZ$154
for 1 night
includes taxes & fees
3 May - 4 May
Panorama Seaside Apartments

About the area

Norfolk Island

Located in Norfolk Island, Cumberland Resort and Spa is on the Strip and near the airport. The area's natural beauty can be seen at Ball Bay Reserve and Bumbora Reserve, while Bounty Folk Museum and Royal Engineer's Office, Guard House & Pier Store are cultural highlights. Travelling with kids? Consider Queen Victoria's Garden and Norfolk Island Botanic Garden. Kayaking offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours, hiking/biking trails and mountain biking nearby.
Visit our Norfolk Island travel guideOpens in a new window

What's nearby

  • Kingston and Arthur's Vale Historic Area - 3 min drive
  • Norfolk Island Botanic Garden - 3 min drive
  • The Arches - 4 min drive
  • Emily Bay Beach - 5 min drive
  • St Barnabas Chapel - 9 min drive

Getting around

  • Norfolk Island (NLK) - 6 min drive

Restaurants

  • The Bowlo Bistro - 8 min walk
  • Golden Orb - 11 min walk
  • The Olive - 5 min walk
  • High Tide Kitchen - 10 min walk
  • Chinese Emporium - 12 min walk

About this property

Cumberland Resort and Spa

Upscale family-friendly hotel in a shopping district
At Cumberland Resort and Spa, you can look forward to a free daily manager's reception, a terrace and mini golf. Indulge in a hot stone massage, hydrotherapy and a body scrub at the on-site spa. Free in-room WiFi is available to all guests, along with a garden and a library.
Additional perks include:
  • An outdoor pool and a children's pool, with sunloungers
  • A round-trip airport shuttle (surcharge), express check-out and babysitting (surcharge)
  • A front desk safe, massage treatment rooms and barbecues
  • Luggage storage, tour/ticket information and concierge services
Room features
All guest rooms are individually decorated, and offer comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as separate sitting areas and separate dining areas.
More conveniences in all rooms include:
  • Egyptian cotton sheets and cots/infant beds (surcharge)
  • Showers, free toiletries and hairdryers
  • HDTVs with premium channels and DVD players
  • Balconies, separate sitting areas and separate dining areas

Languages

Afrikaans, Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • Free daily manager's reception

Things to do

  • Children's pool
  • Full-service spa
  • Library
  • Mini golf
  • Outdoor pool
  • Sauna
  • Spa tub

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Cot (surcharge)
  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Mini golf
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • In-room accessibility
  • In-room roll-in shower
  • No lift (single-level property)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 4 buildings
  • Built in 1980
  • Floor
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Egyptian-cotton sheets
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • DVD player
  • IPod dock
  • LCD TV with premium cable channels

Food and drink

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Mixer
  • Oven
  • Refrigerator
  • Separate dining area
  • Spices
  • Toaster

Outdoor space

  • Balcony

More

  • Ceiling fan
  • Desk
  • Eco-friendly cleaning products available
  • Individual decor
  • Iron/ironing board
  • Laundry detergent
  • Living room
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 4:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.5 per cent for credit card payments
The front desk is open daily from 8:30 AM - 4:30 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 15 per night.
Cots (infant beds) are available for AUD 15.0 per night

Payment types

Important information

Optional extras

  • Airport shuttle fee: AUD 30 per person (return)
  • Airport shuttle fee per child: AUD 15 (return), (from 2 to 11 years old)
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 15 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Cumberland Norfolk Island
Cumberland Resort Norfolk Island
Cumberland Resort Spa
Cumberland Spa Norfolk Island
Cumberland Resort and Spa Hotel
Cumberland Resort and Spa Norfolk Island
Cumberland Resort and Spa Hotel Norfolk Island

Frequently asked questions

Does Cumberland Resort and Spa have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Cumberland Resort and Spa?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at Cumberland Resort and Spa on 16 May 2024 start from NZ$342.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cumberland Resort and Spa pet-friendly?

Yes, pets are allowed at this property.

What time is check-in at Cumberland Resort and Spa?

Check-in start time: 2:00 PM; check-in end time: 4:00 PM. Late check-in is available during limited hours.

What time is check-out at Cumberland Resort and Spa?

Checkout is at 10 AM.

Does Cumberland Resort and Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of AUD 30 per person applies.

Where is Cumberland Resort and Spa located?

This family-friendly Norfolk Island hotel is located on the Strip, within a 15-minute walk of Queen Victoria's Garden and Bounty Folk Museum. Norfolk Island Botanic Garden and HMS Sirius Museum are also within 2 miles (3 km).

Cumberland Resort and Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 38 out of 56 reviews" "
Rating 8 - Good. 14 out of 56 reviews" "
Rating 6 - Okay. 1 out of 56 reviews" "
Rating 4 - Poor. 3 out of 56 reviews" "
Rating 2 - Terrible. 0 out of 56 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The operators are very friendly and focussed on customer requirements
Stayed 7 nights in Feb 2024

10/10 Excellent

Brenton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel to Norfolk often for work and will not be staying anywhere else after experiencing Cumberland Resort. Tima and her team are extremely friendly and nothing is too much trouble. The villas are perfectly maintained and spotlessly clean. Lovely modern kitchen and BBQ on the deck if you get sick of eating out.

10/10 Excellent

Brenton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

8/10 Good

Margo

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good stay
Had a two bedroom two bathroom Villa. Good as we could do our own breakfast and lunches. Plenty of room with outdoor alfresco as well. Close to town - five minute walk. No air conditioning had ceiling fans in bedrooms. Needed one in lounge room. Staff were excellent very friendly and helpful.
Stayed 7 nights in Dec 2023

4/10 Poor

Pooria

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended at all
Cockroaches were everywhere.
Stayed 3 nights in Dec 2023

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tema and her staff were fantastic and were willing to do all they can to make our stay enjoyable. The rooms were immaculately clean, however the property in general could do with an update. Cumberland is easy walking distance to shops and restaurants. Make sure you book tours through Tema, allow her to weave her magic!
Stayed 6 nights in Nov 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Amenities
Well located at the end of the main shopping street. Out unit was spacious with all the amenities eg cooking, foxtel, car provided for the cost of insurance only. Owner Rael, manager Tima and all other staff are friendly, welcoming and very helpful.
Stayed 5 nights in Aug 2023

10/10 Excellent

Clayton

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Ideal location
Stayed 2 nights in Jun 2023

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely place, very clean and comfortable. The owners have thought of everything, including a picnic set with thermos and the first morning's breakfast. It was easy to organise tours and dinners and a short walk to shops and cafes.
Stayed 4 nights in Apr 2023

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean self-contained unit, walking distance to shops and cafes. Hire cars are available. Staff are very welcoming and helpful. They will also book local tours.
Stayed 7 nights in Mar 2023