Nordstrand Hotels, Frederikshavn

"Best part of it is the friendly , very helpful staff and the waterpark. The kids and us enjoyed it a lot . "

"I didn't use the spa. The rooms were excellent, and so was the staff. "

"Missmanagement of the organisation"

"Yes"

"Enjoyable, not great. Rooms are a little "

"Loved the room!! Very spacious with a sitting area and mini fridge. Cute outdoor area, too. Delicious breakfast. We arrived after dark and and took a few extra minutes to find the parking entrance."

"The breakfast variety was quite good especially the coffee"

"We booked a family room at 12:45 on the same day and arrived at 19:30. Unfortunately, the check-in process was very confusing, you have to check in at another hotel five minutes away, which we weren’t told in advance. On arrival, we were first given the wrong room, then a family room with an unmade sofa bed and no bedding. We were told this was because we booked “late” and should make up the sofa bed ourselves, but this was never communicated in advance, and I would not have booked had I known. Perhaps the receptionist was new, but it made checking in with tired kids late in the evening very time-consuming and stressful, with lots of trips back and forth. Once settled, the room was spacious, modern, and comfortable, and the breakfast was excellent with lots of fresh options. Do note that the hotel is close to a nightclub, so it can be noisy at night on weekends."