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"The townhome was nice. Very clean and the reception desk & staff were extremely helpful & very timely when we called. Spacious home, heated floors very cozy. The shuttle service was good however being that it’s a little out of the city it would be more convenient to have a rental car. Wonderful & relaxing family holiday. The kitchen was also well equipped for cooking and staying in. "

"Communication with Banff was very good. Room was everything I could have expected, having our own bathroom and bath was a bonus. My only qualm is that the beds were a bit old and that the couch in the room just took up a lot of space when trying to sort out our massive ski bags… overall very happy with the stay!"

"Overall is good ! But the water pressure so weak. It need to take more time for bathing. Room cleaning is really only make up the room not all the house. Things put on the kitchen, table ..... still put on the same place, haven't washed."