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Reviews

4.0 / 5Good
1,992 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Seneca Niagara Resort & Casino
    1 min walk
  • Popular Location
    Niagara Falls State Park
    11 min walk
  • Restaurant
    TGI Friday's
    1 min walk
  • Restaurant
    Rain Forest Cafe
    1 min walk
  • Airport
    Buffalo, NY (BUF-Buffalo Niagara Intl.)
    34 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Suite (Concierge level, 1 King or 2 Queen)

    Room Amenities

    • Sleeps 7
    More details
  • Room, 2 Queen Beds (Concierge level)

    Room Amenities

    • Sleeps 4
    More details
  • Room, 1 King Bed

    Room Amenities

    • Sleeps 3
    More details
  • Room, 2 Queen Beds

    Room Amenities

    • Sleeps 4
    More details
  • Room, 1 King Bed (Concierge level)

    Room Amenities

    • Sleeps 3
    More details
  • Suite

    Room Amenities

    • Sleeps 7
    More details
  • Suite, 1 King Bed

    Room Amenities

    • Sleeps 4
    More details
  • Suite

    Room Amenities

    • Sleeps 7
    More details

About this area

Niagara Falls

Located in Niagara Falls, Sheraton Niagara Falls is in the city centre. Ripley's Believe it or Not and Greg Frewin Theatre are cultural highlights, and some of the area's notable landmarks include Rainbow Bridge and Skylon Tower. Fallsview Indoor Waterpark and Aquarium of Niagara are not to be missed. Our guests appreciate the hotel's location for the sightseeing.

Popular Location

What's nearby

  • Seneca Niagara Resort & Casino - 1 min walk
  • Observation Tower - 10 min walk
  • Niagara Falls State Park - 11 min walk
  • Rainbow Bridge - 11 min walk
  • Niagara Gorge Discovery Center - 11 min walk

Getting around

  • Niagara Falls Station - 3 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 34 min drive

Restaurants

  • TGI Fridays — 1 min walk
  • Rainforest Cafe — 1 min walk
  • TGI Friday's - 1 min walk
  • Rain Forest Cafe - 1 min walk
  • Legends Bar & Grill - 3 min walk

About this property

Sheraton Niagara Falls

4-star Niagara Falls hotel in Downtown Niagara Falls, near Observation Tower
This smoke-free hotel features 3 restaurants, an indoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a coffee shop/café and a snack bar/deli are on-site. All 392 rooms feature comforts such as pillowtop beds and pillow menus, while conveniences include fridges and microwaves. Complimentary wireless Internet access and room service (during limited hours) are standard, as are TVs with cable channels.
Sheraton Niagara Falls offers 392 forms of accommodation with a safe and coffee/tea makers. Beds feature pillowtop mattresses. A pillow menu is available. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.
This Niagara Falls hotel provides complimentary wireless Internet access. Premium cable televisions are provided. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: USD 10.80 per night

Food and drink

Cooked-to-order breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: USD 8-19.95 for adults and USD 8.75-8.75 for children
3 restaurants and 1 coffee shop/cafe
2 bars/lounges
Room service available

Things to do

24-hour fitness centre
Arcade/game room
Indoor pool
Shopping
Spa services
Hot tub

Family friendly

Arcade/game room
Dry-cleaning service
Corner/local shop
Indoor pool
Microwave
Fridge
Snack bar/deli

Conveniences

ATM/banking services
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Corner/local shop
Vending machine

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Languages spoken

English
Spanish

Business services

24-hour business centre
5 meeting rooms
Conference space (5958 square feet)

Outdoors

Pool sunloungers

Spa

Body treatments
Facials
Massage - deep-tissue
Massage - swedish
Massage - Thai
Massage/treatment rooms
Treatment room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Visual alarms in hallways
Wheelchair-accessible business centre
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Climate control (heating)
Linens
Pillow menu
Pillow-top mattress

Bathroom

Bathtub or shower
Free toiletries
Hairdryer
Shampoo
Soap
Toilet paper
Towels

Entertainment

37-inch TV
TV channels
premium channels

Food and drink

Coffee/tea maker
Microwave
Fridge

More

Desk
Iron/ironing board
Safe

Policies

Check-in

Check-in between 4 PM - midnight
Late check-in subject to availability
Express check-in

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out

Pets

  • Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay.
  • Dogs only
  • Up to 40 lb/18 kg
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 10.75 per accommodation, per night in winter
The resort fee includes:
  • Spa access
  • Internet access
  • Newspaper
  • In-room coffee
  • Additional inclusions
  • WiFi access (may be limited)

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 8 and USD 19.95 for adults, and USD 8.75 and USD 8.75 for children (approximately)
  • Self-parking fee: USD 10.80 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Pool access available from 7:00 AM to 11:00 PM Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Property is also known as

  • Sheraton Falls Hotel Niagara Falls
  • Sheraton Falls Niagara Falls NY Hotel
  • Sheraton Falls Niagara Falls
  • Sheraton Falls Niagara Falls NY
  • Sheraton At The Falls Hotel Niagara Falls
  • Sheraton Niagara Falls Hotel
  • Sheraton at the Falls Niagara Falls NY
  • Sheraton at the Falls
5 - Excellent
814
4 - Good
665
3 - Okay
288
2 - Mediocre
130
1 - Poor
95
4.1
Cleanliness
4.3
Service and Staff
4.0
Amenities
4.0
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Feb. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

close to everything. close to Rainbow Bridge Casino

Stayed 2 nights in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean facilitues and very nice accomodating staff.

Stayed 1 night in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great restaurants attached. Casino visitors so like to walkable distance.

Stayed 1 night in Feb. 2020

3/5

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The pool was amazing! Great location to everything!

Stayed 1 night in Feb. 2020

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