Standard Room, 2 Double Beds, Non Smoking
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Reviews of Rodeway Inn Niagara Falls

2 out of 5
Rodeway Inn Niagara Falls
492 Main St, Niagara Falls, NY

Reviews

6.4
Rating 10 - Excellent. 17 out of 179 reviews" "
Rating 8 - Good. 62 out of 179 reviews" "
Rating 6 - Okay. 54 out of 179 reviews" "
Rating 4 - Poor. 27 out of 179 reviews" "
Rating 2 - Terrible. 19 out of 179 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

4.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Business was closed when i got there will be the last time i use expedia
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
I didn't have a very good experience staying here. But the good thing that came out of it is that the main boss fixed everything that went wrong. He even cleaned our room himself. So that kinda made up for the rest of the stay.
Stayed 2 nights in Sep 2018

8/10 Good

Sourabh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Angela, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds were ultra comfortable. That was exactly what I needed after travelling. The staff went above and bwyond in helping me with my stroller- get into the cab and other things. Very nice people working there.
Stayed 1 night in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The outlets did not work. it was missing a hair dryer. It was missing towels. there was holds in the wall.There was no power, the refrigerator did not work. There was only lamp was working in the entire room. The bathroom was not clean. The stuff was not friendly and not helpful. IT WAS TERRIBLE!!!!!!!!!
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

Olga

Stayed 1 night in Jul 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Rodeway Niagara
If photos would have shown the surrounding neighborhood, would not have booked. Walls are paper thin. Desk chair was covered in mystery stains and frayed.
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Close to the falls
The rooms need some attention drain in sink was slow Staff excellent
Stayed 1 night in May 2018

8/10 Good

Mandar, Kentucky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
with family to Niagara... hotel is at best location, walk-able 5 mins from Niagara state park, 2 mins from helicopter ride, restaurants very nearby.. highly recommend for family with kids.. no need to worried about parking, getting wet...
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please return my money!!! Hotel was closed upon arrival at 6pm on May 7-No response from contact number -now I can't contact anyone associated with the hotel and yet they charged my credit card-Also Expedia 800 number is useless CONTACT ME SOMEONE!!!!!!!!!
Stayed 1 night in May 2018

2/10 Terrible

Jhon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not stay there!!
Not had our bedrooms and send us to another hotel, the attendant was very rude.
Stayed 1 night in Feb 2018
Response from Guest Services on 21 Feb 2018
Our apologies in regards to the transfer of your reservation and thank you for your review.

2/10 Terrible

Jack, Philadelphia

Disliked: Cleanliness, staff & service, property conditions & facilities
Don't stay there
1. expedia charged twice the card for the same room however sent only one confirmation for booking 2. upon check in , no one even mentioned that there are two rooms under name 3. Breakfast in this hotel is not included, and never been included for there existence. 4. I booked non smoking room, Motel does not allow smoking in room and does not offer smoking/non smoking option. They gave me room that smelled terrible because of smoke. i was lucky enough to exchange to another room which was fine. 5. room was Ok, experience is horrible for double charge , no breakfast, dispute with cr card company...
Stayed 1 night in Sep 2017

6/10 Okay

Gordon, Toronto, Ontario

Liked: Staff & service
Disliked: Property conditions & facilities
Well located hotel
Two major complaints: 1) the bed frame had a piece of metal sticking out which caused me to hurt my ankle when getting into bed; and 2) the safety deposit box in the first room we were assigned could not be opened necessitating a room change.
Stayed 3 nights in Oct 2017

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Good
Good
Stayed 1 night in Sep 2017

6/10 Okay

Lenin

Disliked: Cleanliness, property conditions & facilities
It's ok for one day stay. You get what you paid for... Room has to be bit more clean. But room is spacious for family.
Stayed 1 night in Aug 2017

8/10 Good

Tomas

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Too bad.
Felt smoking smell as soon as entered the room. Wi-fi was not working. Service was too bad
Stayed 1 night in Aug 2017

8/10 Good

DWAYNE

Liked: Cleanliness, staff & service
Good stay
Good place for a night or 2. Convenient to the falls. Only downside to this hotel is a fridge and a microwave would be great. Very clean, however the front desk would not replace our lamp that was shortening out.
Stayed 1 night in Jul 2017

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

6/10 Okay

Lisa, Ohio

Liked: Staff & service
Close to Falls
We stayed here last year and was a little nervous because of the reviews. We were happy with the room though so decided to stay there again this year. The staff was still nice and helpful, but the room wasn't as good as last time. We had one bed that was very soft and comfortable and the other bed was hard and when you would turn it sounded the springs were going to break through the mattress. The wooden floor was dirty and could have used a good moping. Not sure we will stay here again when returning to the falls.
Stayed 2 nights in Jul 2017

2/10 Terrible

Alison

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty, outdated and neglected motel
First the good. It's walking distance to Niagara Falls state park. It's also close to the casino, the aquarium and a few good restaurants like the Rainforest Cafe. That's it for the good. We got to our room and opened the door and it was obvious that this place has been long neglected. The room was dirty. There was hair in the bathroom on the floor, towels and ceiling. There was a ring of dirt in the bathtub. The toilet was dirty. There was hair on the sheets and on the blankets. Their idea of cleaning the room is to replace the towels and make the beds. When we arrived, there was a printout of the previous guest's itinerary---complete with all of his personal information---on the desk, another indication that the room was not thoroughly cleaned. We wanted to check out as soon as we arrived, but most of the other area hotels were booked. We will never stay here again.
Stayed 1 night in Jun 2017

6/10 Okay

Mark

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Close to Niagara Falls, walkable distance. Clean interior. No breakfast included.

4/10 Poor

Verified traveller

Disliked: Cleanliness
Rodeway Niagara Falls
The hotel is in a sketchy area with many surrounding buildings boarded up and run down. Room wasn't very clean. The floor felt sticky. Hair in the tub that was there when I turned the shower on.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean room close to casino,quiet in mid week winter,parking

6/10 Okay

Anthony

Disliked: Cleanliness, property conditions & facilities
There was dirty bed sheets that I had to ask for them to be changed.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

Loren

Liked: Cleanliness
Disliked: Property conditions & facilities
Bathroom tub did not drain. Overall found Niagra NY to be old and somewhat dumpy. Many places closed or in disrepair. Kinda disapointed overall. Wonderful natural setting that was brought down by the surroundings...

6/10 Okay

Leanne

Liked: Room comfort
good location decent value
great location and the beds were comfy...bathroom wasn't the cleanest and the wifi didn't reach our room but overall it was a decent place to stay if you're only there for a couple days.

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was really shocked in the cleanliness of the rooms compared to how the building appearance is outside!

2/10 Terrible

Constance

Disliked: Property conditions & facilities, room comfort
Discusting
Ridiculous, would never stay there again.

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Good for the price, but flies kept appearing
Everything seemed to be ok, but there were always flies in the room!!! dunno where they came from, but small flies would be flying around there! :-s

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Good location in dumpy city, dirty hotel
This is a true motel. It is only close to the falls, nothing else about it was good. Bed linens, shower, floor had someone else's black hair all over it. AC unit sounded like a jet taking off everytime it started up. It is next to an empty lot that had a homeless couple sleeping in it.The only good thing was the guy that checked us in and the woman that checked us out, very friendly. And the parking was free.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't waste your time or money
Checked in went to room checked out and went to another hotel. Hotel was not a pictured.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good hotel for the price and location.
We chose the hotel based on location and price. We only spent one day as we were travelling back home after a week in a different state. Parking was very adequate (we had a cargo trailer), and it felt safe and inviting. It was a very pleasing experience.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Russell

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Victor

Disliked: Staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Not bad for the price, I'll stay again if I need to.

8/10 Good

Cecily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel looks a bit underwhelming from the outside, but the room and overall experience was great. The beds were extremely comfortable (TempurPedic mattress) and everything was clean. The receptionist was very friendly and check in and check out were quick and easy. Not much going on in the direct area surrounding it, but it felt safe and was very close to the Falls. Plenty of parking. Good place to stay for the price in that area.

8/10 Good

PRAPTI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Angela, Colby, WI

Liked: Cleanliness, staff & service, room comfort
Priced right
For the price it was a comfortable place to stay.

6/10 Okay

traveler, el salvador

Liked: Cleanliness, room comfort
Disliked: Staff & service
Good Location
Peefect location to visit the falls !!! Really near from the national park !!

8/10 Good

Paul

Liked: Cleanliness, room comfort