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The whole staff at this property were very nice. The property was clean and the beds were comfortable. I wished the bar stayed open later, but there are other options within walking distance.
Staff was very friendly and efficient. Only thing was that for the double pull out bed, they don’t supply a comforter, just a sheet and light weight blanket and only enough towels for 4 people when we booked the room for five. Easily fixed and they were great when we asked though.
Close to falls, great price. Lots of dinning options close by.
Carla
Stayed 2 nights in Mar 2024
2/10 Terrible
Denis
11 Mar 2024
When booked the room. It says it has a view but when I got in the room there was no view and tried to see and get room change but they did not make it happen. What happened to customer service anymore?
There was no soap in the bathroom. We called to ask for soap but didn’t get any. Has to ask a second time a few hours later. Not enough staff. Front desk and housekeeping take a long time to answer the phone.
Liza
Stayed 1 night in Mar 2024
10/10 Excellent
Gang
11 Mar 2024
Liked: Property conditions & facilities
I like the convenient location. It is close to Niagra Fall.