Dear Ms/Mr. Corey,We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Once again, thank you for sharing your concerns, hope to welcome you back at Novotel Nha Trang soon.

Dear Ms/Mr. Hong,Thank you for choosing our hotel as your accommodation during your Nha Trang trip. We are very pleased to read your enjoyment with our sea view room, nice location, variety of the Spa, friendly staff as well as our service.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Once again, thank you for sharing your experience and all of us look forward to welcoming you back at Novotel Nha Trang soon.

Dear Rickie,First of all, I would like to thank you for choosing our hotel for your stay and for taking the time to bring your comments to our attention.I wish to extend our deepest apologies for the inconveniences you have experienced.Please rest assure that we sincerely value our guests’ satisfaction and these issues do not reflect the quality of service we want to provide. We will contact you by one separate email to follow up.Once again, I apologize for any discomfort and I hope that you will be willing to give us the opportunity to prove you that we are dedicated to providing our guests with the best quality of service.Warm regards,

Dear Steven,Thank you for your thoughtful and kind words, we are delighted to hear that you enjoyed your stay with us. It is our goal to provide the highest level of hospitality, and we are pleased that we were able to meet your expectations.We are very happy to hear that you received a warm welcome and were pleased with the impressive view of the beach from your well-appointed room. Your kind words about our friendly staff are very much appreciated as it shows that our efforts to provide you with a memorable experience were successful.Thank you again for taking the time to leave such a wonderful review, we look forward to welcoming you back soon!Yours sincerely,

Dear Kyokuk,Please accept our sincere apologies for the unacceptable service provided to you in our hotel. Your remark has been carefully noted and kindly rest assured that necessary investigate and additional training will be given to our staff to prevent this type of incident in the future. Once again, we thank you very much for sharing your concerns and your continued support. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon at Novotel Nha Trang. With kind regards,

Dear Mr. Khanh,Thank you again for your feedback and we hope to have another chance to welcome you at Novotel Nha Trang again.Please accept our sincere apologies for the unacceptable service provided to you in our hotel. Your remark has been carefully noted and kindly rest assured that necessary investigate and additional training will be given to our staff to prevent this type of incident in the future. Once again, we thank you very much for sharing your concerns and your continued support. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon at Novotel Nha Trang. With kind regards,

Dear Mr. Vinh,We are pleased to know that our team were very attentive and enthusiastic during your stay with us. It is our pleasure to ensure that our customers have the best experience possible.We appreciate your kind words and we hope you will visit us again soon. We are happy to provide a memorable stay for those looking for a getaway in Nha Trang.Thank you for taking the time to share your experience with us!Sincerely,

Dear Sandra,We very much appreciate your comments regarding your stay at Novotel Nha Trang. It is a pleasure to hear that you enjoyed our hotel, in particular the location, room condition, quality of service, and facilities. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Sincerely,

Dear Mr. Long,Thank you for staying at Novotel Nha Trang during your recent visit to Nha Trang. We are very glad to know that you were satisfied with our service. Sincerely,

Dear Richard,Thank you for taking the time to tell us about your experience at the Novotel Nha Trang. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We look forward to receiving your feedback.Sincerely,

Dear Mr. Thạch,Thank you for taking the time to tell us about your experience at the Novotel Nha Trang. In order to help us serve you and other guests better in the future, could you please share with us more details about dissatisfactions experience at our hotel during the time you stay with us.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We look forward to receiving your feedback.Sincerely,

Dear Hiang Swee,I thank you very much for sharing your enjoyable experience with us. I’m very happy to learn that our staff and the service bring you great stay. At Novotel Nha Trang, our staff take personal caring of every guest and therefore make them feel like at home. Thank you again for sharing your wonderful feedback and all of the team hope to welcome you back at Novotel Nha Trang soon.

Dear Truc Dao,We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Once again, thank you for sharing your concerns, hope to welcome you back at Novotel Nha Trang soon.

Dear Don,We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Once again, thank you for sharing your concerns, hope to welcome you back at Novotel Nha Trang soon.

Dear David, Thank you for taking the time to share your experience with us. We appreciate your positive feedback about the Novotel Nha Trang and the excellent score you have given us. At Novotel, we strive to provide our guests with a comfortable and enjoyable stay. We understand that changing rooms can be inconvenient and apologize for any disruption this may have caused. We value all customer feedback and thank you for taking the time to share your experience with us.Sincerely,Guest service team,

Dear Reece,We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Once again, thank you for sharing your concerns, hope to welcome you back at Novotel Nha Trang soon.

Dear Xianghong,We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Once again, thank you for sharing your concerns, hope to welcome you back at Novotel Nha Trang soon.

Dear Eng Keong,Thank you very much for your compliments about Novotel Nha Trang.I’m very happy to hear that you’re satisfied with our service. At Novotel Nha Trang, all of us treat guests with personal caring like the family. Your very kind words will be passed on to the team and serves as strong encouragement for us to bring guest comfortable stay. Thank you again for sharing your enjoyable experience. We are delighted to welcome you back at Novotel Nha Trang, your home away from home soon.

Dear Alison,Thank you very much for your compliments about Novotel Nha Trang.I’m very happy to hear that you’re satisfied with our service. At Novotel Nha Trang, all of us treat guests with personal caring like the family. Your very kind words will be passed on to the team and serves as strong encouragement for us to bring guest comfortable stay. Thank you again for sharing your enjoyable experience. We are delighted to welcome you back at Novotel Nha Trang.

Dear Mr. Peter,I thank you very much for sharing your enjoyable experience with us. I’m very happy to learn that our staff and the service bring you great stay. At Novotel Nha Trang, our staff take personal caring of every guest and therefore make them feel like at home. Thank you again for sharing your wonderful feedback and all of the team hope to welcome you back at Novotel Nha Trang soon.

Dear Ms/Mr. Thao,We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Once again, thank you for sharing your concerns, hope to welcome you back at Novotel Nha Trang soon.

Dear TAN,We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Once again, thank you for sharing your concerns, hope to welcome you back at Novotel Nha Trang soon.

Dear KIEM,Thank you very much for your compliments about Novotel Nha Trang.I’m very happy to hear that you’re satisfied with our service. At Novotel Nha Trang, all of us treat guests with personal caring like the family. Your very kind words will be passed on to the team and serves as strong encouragement for us to bring guest comfortable stay. Thank you again for sharing your enjoyable experience. We are delighted to welcome you back at Novotel Nha Trang.

Dear Sandra,Thank you very much for your compliments about Novotel Nha Trang.I’m very happy to hear that you’re satisfied with our service. At Novotel Nha Trang, all of us treat guests with personal caring like the family. Your very kind words will be passed on to the team and serves as strong encouragement for us to bring guest comfortable stay. Thank you again for sharing your enjoyable experience. We are delighted to welcome you back at Novotel Nha Trang.

Dear Kate, Thank you for choosing our hotel as your accommodation during your Nha Trang trip. We are very pleased to read your enjoyment with our sea view room, nice location, variety and reasonable buffet, friendly staff as well as our service.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.I am sorry about the wifi connect at the pool is not up to your expected, I has discussed with ITM to check and fix as soon as. Once again, thank you for sharing your experience and all of us look forward to welcoming you back at Novotel Nha Trang soon.

Dear Mr. Vinh,Greetings from Novotel Nha Trang and thank you on your encouraging and supportive review!It is great and heart-warming to read that we are able to delight you every time. It makes all our hard work and effort worthwhile and sincere thank you on your kind words.We thank you for your ongoing support of our hotel and look forward to welcoming you back in the near future.Warm regards,

Dear Helen,Thank you for taking precious time rating us. We would love to hearing more your sharing about our services that we could to improve our services hence to meet your expectations. Warm regards,

Dear Ms/Mr. Hao,We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your enjoyable experience. We are delighted to welcome you back at Novotel Nha Trang.Sincerely,

Dear Mr. NaThan,I thank you very much for sharing your enjoyable experience with us. I’m very happy to learn that our staff and the service bring you great stay. At Novotel Nha Trang, our staff take personal caring of every guest and therefore make them feel like at home. Thank you again for sharing your wonderful feedback and all of the team hope to welcome you back at Novotel Nha Trang soon.Sincerely,

Greetings from Novotel Nha Trang!We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your enjoyable experience.We are delighted to welcome you back at Novotel Nha TrangSincerely,

Dear Ms/Mr. Annette,Thank you for sharing your comments and giving us your advice. We very appreciate for the positive feedback about the hotel and we are happy to know that you had a wonderful time with our service at Novotel Nha Trang. I am sorry for this inconvenience as the maintenance next to the pool.Once again, thank you for sharing your concerns, hope to welcome you back at Novotel Nha Trang soon.

Dear Ms/Mr. Tam,I thank you very much for sharing your enjoyable experience with us. I’m very happy to learn that our staff and the service bring you great stay. At Novotel Nha Trang, our staff take personal caring of every guest and therefore make them feel like at home. Thank you again for sharing your wonderful feedback and all of the team hope to welcome you back at Novotel Nha Trang soon.

Dear Warren,Thank you so much for your great review!Regards,

Greetings from Novotel Nha Trang!Thank you very much for your compliments about Novotel Nha Trang.I’m very happy to hear that you’re satisfied with our service. At Novotel Nha Trang, all of us treat guests with personal caring like the family. Your very kind words will be passed on to the team and serves as strong encouragement for us to bring guest comfortable stay. Thank you again for sharing your enjoyable experience. We are delighted to welcome you back at Novotel Nha TrangSincerely,

Lời chào trân trọng từ Novotel Nha Trang!Novotel Nha Trang xin chân thành cám ơn bạn đã dành thời gian chia sẻ về trải nghiệm nghỉ dưỡng của mình tại Novotel Nha Trang.Chúng tôi rất vinh hạnh khi có thể mang lại cho bạn sự hài lòng bên cạnh những dịch vụ chất lượng tốt nhất.Hy vọng chúng tôi có thể tiếp tục được chào đón bạn trong thời gian sắp tới.Trân trọng,

Dear Mr. Alexander, Thank you very much for staying with us during your recent trip to Nha Trang. We are glad that you have enjoyed the overall stay and that our team has been able to meet your expectations.You will be pleased to know that we are working on a reopening plan of our Club Lounge and look forward to welcome you there on your next visit.Once again thank you very much for your positive review and we look forward to welcoming you back in the near future.With my best regards,

Dear Mr. Tony,Thank you very much for staying with us during your recent trip to Nha Trang. We are glad that you have enjoyed the overall stay and that our team has been able to meet your expectations.I will personally pass your compliments to the entire team, to let them know that they have been recognized.Once again thank you very much for your positive review and we look forward to welcoming you back in the near future.With my best regards,

Dear Mr. Tony, Thank you very much for staying with us during your recent trip to Nha Trang. We are glad that you have enjoyed the overall stay and that our team has been able to meet your expectations.I will personally pass your compliments to the entire team, to let them know that they have been recognized.Once again thank you very much for your positive review and we look forward to welcoming you back in the near future.With my best regards,

Dear Mr. Tony,Thank you very much for your compliments about Novotel Nha Trang.I’m very happy to hear that you’re satisfied with our service. At Novotel Nha Trang, all of us treat guests with personal caring like the family. Your very kind words will be passed on to the team and serves as strong encouragement for us to bring guest comfortable stay. With kind regards,

Dear Mr. Bogdan, Thank you very much for your compliments about Novotel Nha Trang. I’m very happy to hear that you’re satisfied with our service. At Novotel Nha Trang, all of us treat guests with personal caring like the family. Your very kind words will be passed on to the team and serves as strong encouragement for us to bring guest comfortable stay. Besides that, Your comments are very important to us as we will communicate them to the concerned departments in order to provide better service and prevent further discomfort for our guests. We hope to welcome you back when you visit Nha Trang next time. Sincerely,