Ngakuru Holidays from NZ$561

Mangers a bit rude , not very welcoming but a good place to stay

The lake view was very beautiful and peaceful. The unit was very clean, spacious and fully equipped. It was great for a family. The restaurant onsite was very good. The spa pool needed a good clean as it wasn't very inviting.

Over all a good place to stay. Staff gave us the wrong room that was already occupied. The occupant freaked out when she saw us. Front counter staff didn't even apologize for their mistake which i thought was unprofessional. Our room had a kitchenette but no cutlery or plates, no microwave, would have been better if these utensils and appliances were available. A clean, well kept facility, room serviced to a really good standard. Regards.

The property is 130 years old but well looked after although the floorboards do creak like Pais. Breakfast staff need more drive. We stayed 4 nights and every day you had to ask to have the milk, orange juice and coffee refilled and when the eggs and bacon ran out hey would come back with 2 eggs and a few rashes of bacon. I can understand if it was getting towards the end of breakfast but it was only 8 to 8.30.

The room was suitable for 2 people and the price was good. A few things though that we were not impressed with included: 2 bath towels only, 4 would be better Only 1 face cloth,1 shampoo,1 small bath gel. Also, a couple of extra knives,, forks, spoons, cups and plates would be better so we were not having to constantly clean the 2 of each of these that were provided. Other than these problems, we enjoyed our stay and would definitely come again especially if the issues cited were rectified.