The staff were really friendly, helpful and welcoming. The hotel room needed a repaint and was quite tired in places (the loo seat had seen better days!) but it was clean and comfortable. There was no hair dryer or iron in the room and they only provide one towel per person (though there were two bath towels in the twin room I stayed in). I would at least expect a hand towel per person, and I’ve never been to a hotel where this isn’t provided before. From checking other reviews after my stay this is a standard procedure but one that needs to be changed in my opinion.