Holiday Homes in Newcastle-Under-Lyme

"Wonderful hotel, very central to everything. Staff went out of their way to assist. Car park only £9 for 24 hours. Room was modern and a decent size and had everything needed, including a huge comfortable bed. Would not hesitate to stay again if visiting the area."

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"Staff very helpful any problems swiftly resolved.breakfast included in price"

"wow worse hotel I've stayed in a while. Awful dated rooms with dirty carpets and all walls marked with scuffs and stains. Beds are not changed daily, rooms are not cleaned daily, no fridge in the rooms, water filter machine at the end of the hall way broken so have to go down to another floor to get water. Television comes on during the night on it's own. So have to move the cabinet out to switch the main plug off. This was switched off when I arrived so they know about this fault and haven't sorted it. Ordered room service which was awful and burnt didn't realise you could burn scotch eggs, also chicken tikka masala had chard black chicken pieces. Hotel so dated and dirty will not be staying again although the golf course looked nice. Feel bad leaving a bad review but I travel a lot and had high expectations for this hotel as I planned on booking a weekend with my wife here but no chance after this experience."

"The staff were really amazing - so helpful and friendly "

"Super hotel and the golf course was amazing. Checking in staff were poor on arrival, not very friendly, far more friendly when we left in the morning. When we went for a swim as a family it wasn’t clear as to how to enter the barrier with your hotel card. A lady behind the counter was quite rude about it and literally laughed at us. Kind of ruined the experience for us. I’ve never written a review before and main reason for writing is due to the rude staff on arrival. Certainly not all the staff just one or two most are friendly. Anyway great place, very clean and good amenities. Nice breakfast in the morning and warm and friendly staff next morning. Beds are very hard and uncomfortable but fairly standard I guess. Rooms nice and lovely bathroom. Golf course is amazing having recently gone under a transformation. Like I say all in all very nice stay just ruined by evening staff at reception. "

"I’ve stayed here four times for work and it’s been consistently great. Check-in is simple, just ring the bell and you’re in without any hassle. The rooms are clean, spacious, and well kept. It’s a reliable place to stay and I’ll be booking again."

"Comfortable hotel in a stunning setting. Spa Golf course and so much more. "

"Clean room, staff was lovely and enough parking "