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Reviews of Ramada by Wyndham Oxford

3 out of 5
Ramada by Wyndham Oxford
Welcome Break Service Area, Oxford, England

Reviews

7.0

Good

Rating 10 - Excellent. 272 out of 1010 reviews" "
Rating 8 - Good. 307 out of 1010 reviews" "
Rating 6 - Okay. 188 out of 1010 reviews" "
Rating 4 - Poor. 117 out of 1010 reviews" "
Rating 2 - Terrible. 126 out of 1010 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Eva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, really friendly. Food was great value for money, really nice. Rooms clean & felt safe
Stayed 2 nights in Mar 2024

4/10 Poor

Shilpa

Travelled with family
Disliked: Property conditions & facilities
Smelly and dirty
Stayed 1 night in Mar 2024

2/10 Terrible

Max

Disliked: Property conditions & facilities
Essentially a gas station
Stayed 5 nights in Feb 2024

2/10 Terrible

Wayne

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a room, then 3hrs later tried to change my booking day due to a family emergency and Ramada said no so I lost my money. Absolutely disgusting
Stayed 1 night in Mar 2024

4/10 Poor

Lee

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Daniel

Good
Stayed 1 night in Mar 2024

8/10 Good

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities
It's a good hotel for the traveller to stay for one or two nights!! Also it's great value for money. Staff are very friendly which is a good thing really.
Stayed 1 night in Mar 2024
Response from Ramada Oxford on 20 Mar 2024
Dear Patrick,Thank you for your lovely review, the team and I are thrilled to hear such positive feedback, thank you very much. We hope to have you return in the foreseeable future.Regards,Ramada Oxford

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the Hotel are Amazing!!
Stayed 1 night in Mar 2024
Response from . on 20 Mar 2024
Dear Scott,Thank you for your lovely review, the team and I are thrilled to hear such positive feedback, thank you very much. We hope to have you return in the foreseeable future.Regards,Ramada Oxford

10/10 Excellent

Daniel

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Martin

The room was clean but the standard of fittings was basic Channel 12 Quest did not work shower was cramped and no fridge in room to cool drinks like wine beer etc
Stayed 1 night in Mar 2024
Response from Ramada Oxford on 6 Mar 2024
Dear Martin,We strive to ensure our guests have the best stay possible so it is great to hear that your stay at Ramada Oxford was an enjoyable experience and overall suitable to your needs. I and the team hope to welcome you back in the foreseeable future. Regards,Ramada Oxford

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

4/10 Poor

abdus

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This is a buffet hotel of course but the entire hotel is exhausted. The rooms are just dirty from overuse. No amount of cleaning will help. The staff were very nice and helpful. I'd stick to Premier Inn next time. Their branches are largely cleaner.
Stayed 1 night in Feb 2024
Response from Ramada Oxford on 29 Feb 2024
Dear Abdus, Thank you for taking the time to share your feedback following your recent stay with us at Ramada. It is great to hear your overall stay was a pleasant experience however apologies for the disappointment you felt. Regards, Ramada Oxford

10/10 Excellent

Chelsea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
will definitely be back!! never stayed in these hotels before but loved it!
Stayed 2 nights in Feb 2024
Response from Ramada Oxford on 29 Feb 2024
Dear Chelsea, Thank you for taking the time to share your feedback following your recent stay with us at Ramada. It is great to hear your overall stay was a pleasant experience.

6/10 Okay

Mona

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Ramada Oxford on 29 Feb 2024
Dear Mona, Thank you for taking the time to share your feedback following your recent stay with us at Ramada. It is great to hear your overall stay was a pleasant experience.

6/10 Okay

LiezL

Disliked: Cleanliness, property conditions & facilities
The whole building smells like a nursing home, not well clean, lightings has marked with white spots, unclean,
Stayed 1 night in Feb 2024
Response from Ramada Oxford on 29 Feb 2024
Dear LiezL, Thank you for taking the time to share your feedback following your recent stay with us at Ramada. It is great to hear your overall stay was a pleasant experience.

2/10 Terrible

Jayne

Travelled with family
If you want a clean and fresh hotel please don’t choose this one. Although the staff are really helpful
Stayed 1 night in Feb 2024
Response from Ramada Oxford on 29 Feb 2024
Dear Jayne, Thank you for taking the time to share your feedback following your recent stay with us at Ramada. It is great to hear your overall stay was a pleasant experience however apologies for the disappointment you felt.

8/10 Good

Donna

Liked: Staff & service
The female manager was wonderful and very friendly. The rooms are ok but very tired looking. The bathroom needs re grouting etc and the walls were dirty in places. But the bed was comfy and I slept well.
Stayed 1 night in Jan 2024
Response from Ramada Oxford on 29 Feb 2024
Dear Donna, Thank you for taking the time to share your feedback following your recent stay with us at Ramada. It is great to hear your overall stay was a pleasant experience.

8/10 Good

John

Stayed 3 nights in Jan 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was just ok for a nights stay. Wish the heating had been on on my arrival even if just a tad warm. Will say room.warm quite quickly after is put it on full
Stayed 1 night in Jan 2024
Response from Ramada Oxford on 29 Feb 2024
Dear Paul, Thank you for taking the time to share your feedback following your recent stay with us at Ramada. It is great to hear your overall stay was a pleasant experience however apologies for the disappointment you felt.

8/10 Good

Asif Ilyas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location on M40 45 mins from Heathrow airport.
Stayed 1 night in Jan 2024
Response from Ramada Oxford on 29 Feb 2024
Dear Asif Ilyas, Thank you for taking the time to share your feedback following your recent stay with us at Ramada. It is great to hear your overall stay was a pleasant experience.

10/10 Excellent

Cyrlyne

Stayed 2 nights in Jan 2024
Response from Ramada Oxford on 29 Feb 2024
Dear Cyrlyne, Thank you for taking the time to share your feedback following your recent stay with us at Ramada. It is great to hear your overall stay was a pleasant experience.

6/10 Okay

Hannah

Disliked: Cleanliness
Stayed 1 night in Dec 2023
Response from Ramada Oxford on 29 Feb 2024
Dear Hannah, Thank you for taking the time to share your feedback following your recent stay with us at Ramada. It is great to hear your overall stay was a pleasant experience.

2/10 Terrible

Nkeihuka

Stayed 2 nights in Jan 2024
Response from Ramada Oxford on 29 Feb 2024
Dear Nkeihuka, Thank you for taking the time to share your feedback following your recent stay with us at Ramada. It is great to hear your overall stay was a pleasant experience.

2/10 Terrible

Seamus

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Good location lots of parking spaces
Stayed 1 night in Jan 2024
Response from Ramada Oxford on 29 Feb 2024
Dear Seamus, Thank you for taking the time to share your feedback following your recent stay with us at Ramada. It is great to hear your overall stay was a pleasant experience.

8/10 Good

Andrew

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
No major issues, not the highest standard but place was cheap so I have no complaints
Stayed 2 nights in Jan 2024
Response from Ramada Oxford on 29 Feb 2024
Dear Andrew, Thank you for taking the time to share your feedback following your recent stay with us at Ramada. It is great to hear your overall stay was a pleasant experience.

2/10 Terrible

Mona

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible customer services and impolite staffs
Stayed 7 nights in Dec 2023
Response from Ramada Oxford on 29 Feb 2024
Dear Mona, Thank you for taking the time to share your feedback following your recent stay with us at Ramada. It is great to hear your overall stay was a pleasant experience however apologies for the disappointment you felt.

10/10 Excellent

Sugeesha

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Room was too crowded with beds. Breakfast not good. Bsthrooms are old.
Stayed 2 nights in Dec 2023
Response from Ramada OXford on 29 Feb 2024
Dear Sugeesha, Thank you for taking the time to share your feedback following your recent stay with us at Ramada. It is great to hear your overall stay was a pleasant experience however apologies for the disappointment you felt.

8/10 Good

sala, sevenoaks

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For money value it was great and near to Oxford and bister village
Stayed 2 nights in Dec 2023
Response from Ramada Oxford on 29 Feb 2024
Dear Sala, Thank you for taking the time to share your feedback following your recent stay with us at Ramada. It is great to hear your overall stay was a pleasant experience.

8/10 Good

Addam

Liked: Cleanliness, staff & service
Quick overnight stay
At the price, there's not much to complain about. It did what was needed, without much fanciness or fuss. Bed was a bit uncomfy and the room was a bit stuffy, but at £35, we weren't expecting much more!
Stayed 1 night in Dec 2023
Response from . on 29 Dec 2023
Dear Addam,Thank you for your lovely review, the team and I are thrilled to hear such positive feedback, thank you very much. We hope to have you return in the foreseeable future.Regards,Ramada Oxford

8/10 Good

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ramada is fine for a short stay near Oxford, room good size and clean. Staff were efficient. Didn't eat there, as other options at Services, so cant comment
Stayed 1 night in Dec 2023
Response from . on 29 Dec 2023
Dear Howard,Thank you for your lovely review, the team and I are thrilled to hear such positive feedback, thank you very much. We hope to have you return in the foreseeable future.Regards,Ramada Oxford

6/10 Okay

Robert

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Cheap n cheerful
Room was relatively clean but not enough tea n coffee, room smelt like a sewer but for 1 night i could put up with it. Get what you pay for
Stayed 1 night in Dec 2023
Response from . on 29 Dec 2023
Dear Robert,Thank you for your lovely review, the team and I are thrilled to hear such positive feedback, thank you very much. We hope to have you return in the foreseeable future.Regards,Ramada Oxford

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Overnight stop
Handy overnight stop after 500 miles in wind and rain! Did not use any facilities and back on the road at 6 next morning. Very comfortable beds and nice hot shower.
Stayed 1 night in Dec 2023
Response from . on 29 Dec 2023
Dear Peter,Thank you for your lovely review, the team and I are thrilled to hear such positive feedback, thank you very much. We hope to have you return in the foreseeable future.Regards,Ramada Oxford

10/10 Excellent

Andrew

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Mark

Stayed 2 nights in Dec 2023

10/10 Excellent

Irwin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Robin

Travelled with family
Worn out place needs an update and a good clean in the rooms
Stayed 1 night in Dec 2023

2/10 Terrible

Nic

Disliked: Cleanliness, property conditions & facilities
This hotel is awful it’s so dirty and damp smelling it really does need a refurbishment if not recommend anyone stay here
Stayed 1 night in Dec 2023

2/10 Terrible

Genevieve

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not impressed!
Central heating not working in the room so was given a little.plug in heater. Barely warmed up the air around it let alone the whole room. Travelled with my 4yo son so this also posed a significant hazard for him. So cold neither of us had a shower for fear of getting ill! They did give us an extra blanket but considering what I paid for the night, to me the room was entirely unfit for purpose and had I known I would have gone elsewhere. Very disappointed
Stayed 1 night in Dec 2023
Response from . on 29 Dec 2023
Dear Guest,Thank you for taking the time to share your feedback following your recent stay with us at Ramada. It is great to hear your overall stay was a pleasant experience however apologies for the disappointment you felt.Regards,Ramada Oxford

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort
Disability training needed
The beds are absolutely horrific definitely the worst beds we’ve slept on. The staff also need training on disabilities, hidden disabilities and assistance dogs we emailed and phoned multiple times to confirm we had an assistance dog with us and we’re still questioned on it 5+ times during our stay this made it a very uncomfortable experience and heightened my anxiety. The lack of communication is not acceptable and needs to be dealt with immediately so that no other disabled patrons have the same experience as we did. The hotel is in a prime position next to a fabulous service station however we will not be returning we were extremely disappointed with the service we experienced
Stayed 1 night in Nov 2023

4/10 Poor

Sharon

Travelled with family
Liked: Amenities
Disliked: Staff & service
I so wanted to give better star ratings but unfortunately I can’t. This is a perfectly positioned hotel so convenient and in one of the best service stations. However after a very long drive the room beds were the MOST UNCOMFORTABLE I have ever experienced. The spring mattress offered me no rest at all. Also on checking in with my daughters service dog even although we had called twice and sent an email we were asked 3 times to pay for the dog causing my daughter huge anxiety issues around it. The booking for a service dog should be easier and not challenged (this should be discussed beforehand on booking and not challenged by staff) Otherwise the hotel was great but not a restful sleep at all Our air conditioning/heating didn’t work however on the second night we were supplied a heater very quickly that was excellent
Stayed 1 night in Nov 2023

10/10 Excellent

Steven, Eastvale

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with welcome break right next door. Plenty of food options and the mini Waitrose makes for easy shopping and convenience. The only 2 negative (or less than stella) items to note are these. 1. The fridges are pretty small. Couldn't get much in there so some slightly larger fridges would be nice. 2. Lack of Microwave. My stay would have been 1000x better if I had the opportunity to heat up some food. Many local places I could purchase good meals for one etc. but without the ability to heat them up I had to skip this.
Stayed 9 nights in Nov 2023

10/10 Excellent

Richard

Stayed 1 night in Nov 2023

4/10 Poor

Lee

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The hotel room was dirty. Had something all over the curtains. The radiator was filthy, the light switches hadn't been cleaned for some time. The shower didn't work. The windows didn't open. I wouldn't go back
Stayed 2 nights in Nov 2023

8/10 Good

Wai Ying

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good/ clean/ safe
Stayed 1 night in Nov 2023

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to get to. Good parking and very quiet at night. Staff very welcoming and helpful.
Stayed 1 night in Nov 2023

8/10 Good

Wesley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine property located at a highway stop.
Stayed 1 night in Nov 2023

6/10 Okay

Jamie

Liked: Staff & service, amenities
Disliked: Cleanliness
It’s okay. The room was spacious and the bed was comfy. The shower head was gross and there was mould on the curtains, the kettle could use an update too. I had some particular bad luck with the noise coming from next door but overall it was reasonable for its price. Good for a last minute / emergency room. Best part is the service station nearby.
Stayed 1 night in Nov 2023

8/10 Good

Jackie

Stayed 1 night in Nov 2023

10/10 Excellent

marcelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely stay
Stayed 1 night in Nov 2023
Response from . on 27 Nov 2023
Dear Marcelyn,Thank you for your lovely review, the team and I are thrilled to hear such positive feedback, thank you very much. We hope to have you return again in the foreseeable future.Kind regards,Ramada Oxford.