Apartments in Newbury

"Friendly staff. Good service in bar and restaurant. Only down side was that I had booked a twin room - but there was hardly any room between beds , so not really suitable for friends sharing"

"Very friendly and accommodating staff. The hotel was spotlessly clean and the breakfast selection excellent. We did find our room too hot and there was a droning noise on and off all night which wasn’t related to the room itself. We mentioned it to the staff on check out and they immediately said they’d investigate. Excellent customer service throughout our stay. "

"Really great stay. Thank you "

"Nice spa, nice renovations, shame the steam room wasn't working. The mens showers were cold. But other than that this was a nice hotel experience. The bedroom was a little small but well kept. The bar area and restaurant was well appointed and you can see nice refurbishment work had happened. The breakfast was excellent and worth the money. The location was quite good to access town with a short walk."

"We stayed in order to attend an anniversary celebration. Our room was very well presented and quiet. The bed was extremely comfortable. Overall the hotel is a welcoming, pleasant place to stay. The party we attended was well organised and the food and drink was excellent. We used the swimming pool facility which was very well presented - clean and warm facilities and pool. "

"Although quite short-staffed as evidence by delayed phone answering & delayed delivery, I was able to get the stuff I needed in the room, with courtesy. "

"Toilet did not work upon arrival. A simple check prior to releasing the room would have avoided the problem. Beware of additional spa charges. I booked the room so my disabled partner could swim. However the charges were listed below where I had to select my chosen room type. By below, I mean below ALL the other room types. So despite sellinn you the spa dream, they drip feed additional charges. They also charge you 5 GBP per person for room service. Very disappointing for my wife and hard to see why I would recommend. "

"All great"

"The building is clean inside and out. The staff are very kind and the are rooms provide ample space. The price$ is right,the place is right and everything around it is alright. Several eateries Within walking distance, furthermore; the main bus line is directly out front. "