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Staff is so nice and I love the free shuttle, but all the dishes in my room were dirty. They were obviously not cleaned because they had dried food on them
convenient shuttle bus transport the airport , at same time, strongly recommend to notice their parking fee.
jiangtao
Stayed 3 nights in Nov 2023
10/10 Excellent
Fermin
11 Dec 2023
Liked: Cleanliness
Fermin
Stayed 2 nights in Dec 2023
6/10 Okay
Tanya
Travelled with family
8 Dec 2023
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff are friendly pleasant and helpful. It is very convenient and the suite size is perfect for us and our young adult children when on family trips. The nightly price price was read as well. There are some things that can be improved on. The rooms needs a lot of upgrades and non-smoking in the rooms need to be enforced and managed better. We experienced a combination of smoking from that made it very unpleasant to sleep through the night as the smoke made it into our room through the gaps.
First of all the staff and the hotel are great, however getting to New York City from there is very time consuming. The public transport is sporadic, busses and trains. I regret staying there just for the poor access to New York City. What we saved in money we lost in time. The hotel is in an industrial area with no supermarkets nearby. The Mills At Jersey Gardens is a clothing outlet centre with only fast food on offer when it's open.
Hallways desperately needing vacuum. Prior guests used washcloths left in shower. Breakfast staff needs to keep closer eye on conditions, coffee empty, no forks, no potatoes and very few eggs.
Check in staff very informative and helpful.
One of the worsted hotel service ever not helpful especially front desk not friendly and not helpful
Very dirty and faraway from city
saman
Stayed 5 nights in Sep 2023
6/10 Okay
Ruben S
12 Sept 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good stay but was a expecting a pool. There are photos on Google as well as a sign of Pool regulations on the door of the rooms. Breakfast was amazing.
Ruben S
Stayed 5 nights in Sep 2023
8/10 Good
Gregory
Travelled with group
6 Sept 2023
Liked: Staff & service, amenities
Make sure your air conditioner is working properly but not bad