"We stayed at the hotel in early March and the thermostat was set to only allow the heater to be on and we would have preferred to run the air conditioning in the room as my husband prefers a cooler room for sleeping. The beds were a little hard for our liking as well. Otherwise, a great hotel stay and the staff were fantastic and very helpful. "
"Hotel is wonderful, clean spacious rooms and nice staff. Would definitely stay there again . Very close to time square so convenient. Only complaint would be the wait to check in , the line was almost a hour long at 4pm. And the security guy was very rude to all of us and more than once during our stay . "