Luxury Double Room, 2 Double Beds

Reviews of City Club Hotel

4 out of 5
City Club Hotel
55 W 44th St, New York, NY

Reviews

7.6

Good

Rating 10 - Excellent. 588 out of 1381 reviews" "
Rating 8 - Good. 353 out of 1381 reviews" "
Rating 6 - Okay. 161 out of 1381 reviews" "
Rating 4 - Poor. 128 out of 1381 reviews" "
Rating 2 - Terrible. 151 out of 1381 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Lavanda

Travelled with group
Liked: Amenities
NICE
Stayed 1 night in Mar 2024

10/10 Excellent

Ritesh

Liked: Cleanliness, staff & service, property conditions & facilities
For the price...the location was 💚
Stayed 5 nights in Mar 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Egbaren

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Jaqueline, Natick

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Mar 2024

2/10 Terrible

crisalis

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is old it needs a renovation asp. The hallway is smell the room smell too. The only thing that was decent was the bathroom.
Stayed 1 night in Mar 2024

10/10 Excellent

VALERIA

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Lovely and very spacious room! ( I recieved an upgrade ) I loved my room . Excellent bed an bathroom ! Living room area ....like a nice apartment. Excellent location
Stayed 1 night in Mar 2024

2/10 Terrible

Andres

Travelled with group
Disliked: Staff & service, property conditions & facilities
The staff and front desk is too bad
Stayed 2 nights in Mar 2024

6/10 Okay

Yusleidy

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had a problem with the bathroom and although he said it from the first day, Mr. changed our flight on the last day and the bathroom in the other flight also had problems.
Stayed 3 nights in Mar 2024

8/10 Good

Ronald

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Beautiful building, room had a lot of character.
Stayed 1 night in Mar 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

2/10 Terrible

Eric

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beware, for the price, this place was very dated and very dirty. Does not meet safety standards. Elevator is sketchy. Smelly and beds are not clean. Horrible matresses. Was quiet from the traffic, but had yo open the one window because air quality is not good in the room. Would not recommend.
Stayed 2 nights in Mar 2024

10/10 Excellent

Bridget

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location. Close to Grand Central and Times Square. It was surprisingly quiet at night. Our room comfortably slept three for a reasonable price. The staff were all personable and helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bobby was the most accommodating staff member. He was efficient, polite, and had the nicest personality. Lisa was also very nice!
Stayed 3 nights in Mar 2024

4/10 Poor

Amanda

Disliked: Property conditions & facilities
Our TV didn’t work and when it’s March madness and you have teenagers- it’s an issue
Stayed 1 night in Mar 2024

10/10 Excellent

Amy F.

Travelled with family
Liked: Cleanliness, staff & service, amenities
We enjoyed our stay.
Stayed 2 nights in Mar 2024
Response from FD on 15 Mar 2024
Thank you for your great comments we strive to be number 1.Front Desk Team

8/10 Good

Daniela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Place is quiet and close to many good restaurants and shopping!
Stayed 1 night in Mar 2024
Response from FD on 15 Mar 2024
Thank you for your great comments we strive to be number 1.

10/10 Excellent

Terrence

Stayed 2 nights in Mar 2024

8/10 Good

hanhua

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

6/10 Okay

Brian

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff at CC were wonderful and friendly. The hotel and its rooms need a total renovation. The hotel is way beyond its renovation date. The rooms were filthy and falling apart. The staff was making the best of a bad situation
Stayed 2 nights in Feb 2024

2/10 Terrible

michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

hirut

Stayed 1 night in Mar 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and Simple.
Stayed 1 night in Mar 2024

10/10 Excellent

juan

Liked: Cleanliness
It has zen chic and friendly staff
Stayed 2 nights in Feb 2024

8/10 Good

Jeremy

Liked: Cleanliness, staff & service
Everything okay
Stayed 1 night in Mar 2024

10/10 Excellent

Mark, Phoenix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the City Club hotel for the first-time mid Feb 2024. I stay in NYC often. I am adding City Club to my list of preferred hotels. The location is very convenient to midtown, where I typically like to be. Close to times square, major museums and the theater district. The hotel is older than others, but has few amenities you do not typically see. I had the smallest room, but restroom had a bidet and black marble. There were a lot of details you would see in a more expensive hotel. The was a full mini bar and complimentary continental breakfast. I need to try one on the larger rooms the next time I am in NYC. Some of the finishes were dated, but the hotel was clean, and the service was fantastic.
Stayed 3 nights in Feb 2024
Response from FD on 5 Mar 2024
Thank you for your great review we strive as a team to be number 1 and we hope to see you again in the near futureFront Desk Team

6/10 Okay

Christopher

Stayed 1 night in Feb 2024

4/10 Poor

Mir

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Good experience
Stayed 1 night in Feb 2024
Response from FD on 5 Mar 2024
Sorry for your issues we strive to be number 1 and hope you come see us again Front Desk Team

10/10 Excellent

Mariah

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from FD on 5 Mar 2024
Thank you for your great review we strive as a team to be number 1 and we hope to see you again in the near futureFront Desk Team

10/10 Excellent

leah

Liked: Cleanliness, staff & service, property conditions & facilities
Really great location and such a great deal
Stayed 1 night in Feb 2024
Response from FD on 5 Mar 2024
Thank you for your great review we strive as a team to be number 1 and we hope to see you again in the near futureFront Desk Team

10/10 Excellent

Patricia R.

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean, well maintained. The rooms were quirky and very nice. Staff was great! Friendly and helpful. The breakfast served was pleasant, somewhat healthy and very tasty.
Stayed 1 night in Feb 2024
Response from FD on 5 Mar 2024
Thank you for your great review we strive as a team to be number 1 and we hope to see you again in the near futureFront Desk Team

4/10 Poor

Rae

Stayed 1 night in Feb 2024

4/10 Poor

Cory

Disliked: Cleanliness, staff & service, property conditions & facilities
Honestly couldn’t reccomend this hotel. It’s dated and has this weird dirty wall paper in the rooms. They charge a 200$ security deposit on top of the rate for the room, as of this moment it’s been over a week since check out and I’m yet to get my deposit back. I called when it had been 4 days and the guy said it takes up to 5 business days. I’ve surpassed that. The staff wasn’t rude but also not inviting at all. When my wife and I returned to retrieve our checked bags I asked to use the restroom and the girl looked at me and said no we don’t have one.. not realizing I was a guest, then the other girl told her to let me use it and that I was a guest. Just all around rubbed me the entire wrong way. I would truly reccomend spending another 100$ and staying at any of the other 3 hotels that are right next door to this place. We usually stay at the Iroquois, 2 hotels away, and couldn’t be happier with our stay there, they were unfortunately completely sold out when I decided to try City Club Hotel. The free breakfast included was sub par, literally no eggs or protein. Only cold cereal and juice and milk. As well as bagels and peanut butter and cream cheese. The breakfast girl was rude. The furniture in the dining area was broken and the area was very tight for people to be in. A guest bumped our table and everything including coffee and juice went flying and spilling everywhere all over us the table and the floor. No staff came and the mess stayed there until we walked out.
Stayed 1 night in Feb 2024
Response from FD on 26 Feb 2024
We are sorry about the issues and we hope to see you again we hope to see you again in the futureFront Desk team

2/10 Terrible

Miguel Bota

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is old and needs an urgent update. Elevators took forever. Please don’t say breakfast is included because that can not be called “breakfast.” Beds were ok but we were 5 and have to ask for shower towels every single day as they just left 3 or 4. There was no closet so we couldn’t hang our clothes. The heat did not work and they brought a portable one the first night assuring us that it would be fox next morning, unfortunately it wasn’t and we spent 5 nights with a portable heater. They never clean the bathroom or change sheets in 5 days. No ventilation at all. Leaking water in the bathroom from the toilet and shower. We couldn’t find the stairs to avoid long waiting for the elevator. The key cars for the room fort never worked and we constantly had to go down to the front desk, wasting more time waiting for the elevator. At the front desk they were nice but very slow. The lady in the cafeteria was rude. In conclusion, a very unpleasant experience.
Stayed 5 nights in Feb 2024
Response from FD on 26 Feb 2024
We are sorry about the issues and we hope to see you again we hope to see you again in the futureFront Desk team

10/10 Excellent

Joy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very cozy
Stayed 1 night in Feb 2024
Response from FD on 26 Feb 2024
We are happy you enjoyed your stay we strive to be number 1 and we hope to see you againFront Team Team

4/10 Poor

Dulce

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from FD on 26 Feb 2024
We are sorry about the issues and we hope to see you again we hope to see you again in the futureFront Desk team

4/10 Poor

kledi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from FD on 26 Feb 2024
We are sorry about the issues and we hope to see you again we hope to see you again in the futureFront Desk team

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Just a quick 2 block walk from Grand Central and a block and a half from Times Square. Room was clean and comfortable. Breakfast was fantastic and checkout not til noon.
Stayed 1 night in Feb 2024
Response from FD on 27 Feb 2024
Thanks for staying with us we hope to see you soonFront desk team

10/10 Excellent

Nancy, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from FD on 26 Feb 2024
We are sorry about the issues and we hope to see you again we hope to see you again in the futureFront Desk team

10/10 Excellent

BECHIR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near time square and all public Transportation.
Stayed 2 nights in Feb 2024
Response from FD on 26 Feb 2024
We are sorry about the issues and we hope to see you again we hope to see you again in the futureFront Desk team

10/10 Excellent

olivia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the management team was SO kind!! everyone was accommodating and went the extra mile, very grateful for the stay and will absolutely recommend this hotel to friends/family staying in NYC:)
Stayed 2 nights in Feb 2024
Response from FD on 26 Feb 2024
We are sorry about the issues and we hope to see you again we hope to see you again in the futureFront Desk team

6/10 Okay

Leona

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The staff was great the room was awesome the only thing I didn't like was that there was no ice nor microwave
Stayed 1 night in Feb 2024
Response from FD on 26 Feb 2024
We are sorry about the issues and we hope to see you again we hope to see you again in the futureFront Desk team

10/10 Excellent

Kelsey

Travelled with family
Liked: Cleanliness, staff & service, amenities
The check in process was very easy and the staff is very nice. The rooms are clean but just a bit outdated. The area around the hotel is decent, it’s not terrible and it’s in walking distance of everything. I would stay here again.
Stayed 1 night in Feb 2024
Response from FD on 26 Feb 2024
We are sorry about the issues and we hope to see you again we hope to see you again in the futureFront Desk team

10/10 Excellent

destini

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice staff! They were super helpful as well. The room was very cute and comfortable
Response from FD on 18 Feb 2024
Thank you for staying for us and we looking forward to seeing you againFront Desk Team

2/10 Terrible

Y A M A

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from FD on 26 Feb 2024
We are sorry about the issues and we hope to see you again we hope to see you again in the futureFront Desk team

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The old fashion look and vintage styles with the accommodations. Very elegantly done,
Stayed 1 night in Feb 2024
Response from FD on 18 Feb 2024
Thank you for staying for us and we looking forward to seeing you againFront Desk Team

6/10 Okay

Mary Jane

N
Stayed 2 nights in Dec 2023
Response from FD on 26 Feb 2024
We are sorry about the issues and we hope to see you again we hope to see you again in the futureFront Desk team

2/10 Terrible

Victor

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience in a hotel. I got bedbugs, ~20 bites all over my arms. I have pictures of the bites, they were all inflamed. I don’t react to insect bites well to begin with, and they were extremely itchy that I had to go to the doctor for additional medication. Not the mention all of the stress and anxiety cause by the whole experience. And now scars all over… I informed the hotel as soon as I realized, but they have ignored my messages and calls. One receptionist even laughed at my situation. Avoid at all cost
Response from FD on 18 Feb 2024
Please contact us directly about this matter ThanksFront Desk team

6/10 Okay

Nanna Amalie Schrøder

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
.
Stayed 3 nights in Feb 2024
Response from FD on 18 Feb 2024
Thank you for staying for us and we looking forward to seeing you againFront Desk Team

10/10 Excellent

Skylar

Stayed 2 nights in Feb 2024