Spa Hotels & Resorts in New Richmond from NZ$99

"Breakfast needs a little help, not fresh and variety lacking! Pool was cold but we love the ambiance."

"Parking was great! Staff was friendly and helpful. Didn't use the pool. Room was clean, quiet and a good breakfast. "

"The breakfast was great!! My kid and my wife loved the waffles and sausage patty!!"

"Nice, clean room. Comfy. Friendly staff. Good , spacious parking . Thoroughly enjoyed. Will stay again"

"No hot water the 1st night. Was told I’d get a 15% discount. We'll see. The second night was warm but not hot. Many many unsupervised kids in the hot tub and running the hallways. Food at green mill was great! Breakfast ok. "

"I hate leaving a bad review when the staff was so friendly—but this experience was bad enough that I feel I have to. We were initially assigned a room that was extremely dated and had a hot tub right in the sleeping area. Unfortunately, everything was covered in dust, the carpeting was dirty, and the bathroom had stains everywhere—even long strands of hair in the shower. I wouldn’t stay in that room under any circumstances. We went back to the lobby and requested a room change. Thankfully, since it was the low season, we were able to get a new room right away. The second room was in the updated section of the hotel, and while the décor was nicer, it still wasn’t properly cleaned. The baseboards were dusty, and the coffee machine was appalling. Since we were only staying one night, we made it work—but it was disappointing. I would have given this hotel negative stars if I could. That said, the staff was friendly and apologetic, and the location is great. Unfortunately, I won’t be staying here again."

"We were awakened at 5am on our day of checkout by the night manager claiming there was excessive banging coming from our room. I told the manager we were sleeping from 9:30pm until he woke us up. The manager then claimed he just received a call from the unit below us rm236. Unfortunately for him my sister was in that room and they checked out at 2:30am to drive home. When we checked out the desk told us the night manager told her that he had several complaints about our room and he even went to our room and could hear us making excessive noise. We are both in our 60's and we attended our cousins funeral the day before we were exhausted and we both fell into deep sleeps. The entire staff called us liars and offered no apologies for their mistake. From the moment we checked in until the time we checked out we felt very uncomfortable and disrespected by the staff. My wife and I both work in the travel industry and this hotel will never be one we recommend to any one traveling in this area. Room was clean breakfast was ok staff was terrible. "

"It was in a good location. Staff were kind. "