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Rating 10 - Excellent. 535 out of 821 reviews" "
10 - Excellent
535
Rating 8 - Good. 234 out of 821 reviews" "
8 - Good
234
Rating 6 - Okay. 40 out of 821 reviews" "
6 - Okay
40
Rating 4 - Poor. 8 out of 821 reviews" "
4 - Poor
8
Rating 2 - Terrible. 4 out of 821 reviews" "
2 - Terrible
4
9.4/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Good
Charles
Travelled with partner
27 Mar 2024
Liked: Cleanliness
Large room with a comfortable king size bed. Hotel is located directly across the street from the Costal Walkway and is located within walking distance of just about everything in the City Centre. Property has some wear and tear and needs some TLC is certain areas. We did have an issue with staff at the onsite restaurant Salt for dinner that we addressed with management; otherwise, a good stay. We would consider staying here in the future.
Great location, easy to walk around the shopping area.
Krishneel
Stayed 1 night in Jan 2024
6/10 Okay
Tania
Travelled with family
17 Jan 2024
Liked: Amenities
Nice place to stay, convenient location. Only issue for us was easy and free parking - the carpark was full when we came back from being out. We didn't get told when we checked in where else to park, so wasn't until later when I waited and asked the receptionist where else I could park. It was slightly around the corner and not under cover like everyone else. Also understand that the staff park in where guests should be able too - which isn't a good look or experience!
Location to the sea front. Fabulous weather this time
Lyn
Stayed 2 nights in Jan 2024
10/10 Excellent
Patricia
9 Jan 2024
Patricia
Stayed 1 night in Jan 2024
8/10 Good
Melissa
Travelled with family
9 Jan 2024
Liked: Cleanliness
Overall stay was ok. Room was spacious and mostly clean. They had assigned us the incorrect room on arrival, which resulted in us waiting 45mins for a new room to be cleaned/made up. No offer of late checkout or much of an apology for the wait. Car parking very limited..only approx 20 spaces. Area is quite noisy with traffic but double glazing helped minimize
Great welcome, smells of fresh pine tree in foyer for xmas bought back childhood memories, easy check in, rooms a great size, very convenient location.
I always book on Hotels.com but lately instead of upgrades as a gold member. I keep getting the accessible room. Which didn’t even have a shower curtain this trip. I stay here every two weeks for work and use to be looked after but lately it’s been very poor. Also I have had to ask for my $18 food credit to be added which it use to be just deducted. If it wasn't for its location I’d stay elsewhere.