Search Chalets in New Paltz

"Always a good place to stay as it is close to our grandchildren. Look forward to the hot tub...it was unfortunately closed this time...hope it gets fixed!"

"We had continental breakfast, it was vey good!"

"The property is clean and what you would expect. I did not expect housekeeping to open the door at 9:00 and announce their arrival. I also did not expect to pay for parking."

"adequate parking, friendly staff. Room was a little stuffy needed to open the windows to let some fresh air"

"Nice choice for breakfast. Beautiful landscaping. Easy to find."

"I did not actually stay at this property. I booked my reservation at approximately 4 PM on the day of check-in, in anticipation of driving about 4 hours to the property. Traffic delayed me and I arrived after 10:30 PM. The Expedia booking platform did not provide any area or mechanism to notify the property that I would arrive late and need late check-in assistance. Likewise, there was no conspicuous indication that check-in after 10 PM was not permitted. Thus, I arrived to the property to find the front desk closed and unattended. I called several times to the posted "after-hours" assistance phone number and was directed to a voicemail box that plainly is not monitored--I still have not received a response to my voicemails. When I contacted Expedia about this, their response was simply that the property closes at 10 PM and they could not offer further assistance--including contacting the property on my behalf or offering some other accommodation so that I did not have to sleep in my car in a parking lot that is posted on every corner that valuables and personal items should not be left in vehicles because of break-ins in the area. Worse, when I made contact with the property the following day, they refused to refund any of my reservation fee. I have used other booking agents and they always ask or provide an area to request a late check-in; this was a combined customer service failure by Expedia and the property."

"There was absolutely no staff at the hotel when we arrived. The police came three separate times trying to locate the person in charge. At least five other customers were also waiting outside, some for more than 8 hours. Hotels.com eventually managed to contact the booking management company, only to discover that my reservation had never actually been made. Just don’t go."

"hotel was clean , the only thing is the walls are very thin and you can hear your neighbors whether they are beside you or across from you. I did wish I was able to have a safe keeping from the hotel but they could not offer anything (I always get something small to add it to my collection) Other than that i recommend this hotel for anyone ! "

"The airstream was not as clean as we had hoped. I understand we are in the woods and so cleanliness might not be 100% possible, however there were coffee rings on my bedside tables from the person who had just checked out before me which was disappointing; as well as a big stain on the couch when we arrived. Thankfully the bathroom was very clean which is what we mostly are hoping for. However, when we looked at the floor in our main area it was also clear they did not clean it, there were streaks of something from the previous person who occupied the airstream, which I ended up just scrubbing off the floor. Kind of disappointing. The site was really beautiful, and it's a marvelous idea however, there was also a big group of people staying in the cabins across from us - which is totally expected and completely fine. The not fine part was that they were not really respecting the quiet hours - again fine until it was about 11:00 PM and a big group of people are across from you being extremely loud - it starts to get frustrating. I was hoping maybe someone would come by and enforce quiet hours so other people could go to sleep. I don't think I'll be staying here again but it was definitely a cool experience to try."