Reception

Reviews of The Roosevelt New Orleans, A Waldorf Astoria Hotel

5 out of 5
The Roosevelt New Orleans, A Waldorf Astoria Hotel
130 Roosevelt Way, New Orleans, LA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 753 out of 1006 reviews" "
Rating 8 - Good. 140 out of 1006 reviews" "
Rating 6 - Okay. 62 out of 1006 reviews" "
Rating 4 - Poor. 24 out of 1006 reviews" "
Rating 2 - Terrible. 27 out of 1006 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Canal Street is a late night action spot and not necessarily the safest. The doors to the hotel are in good spots. Parking on street not available. A Wonderful old hotel in tip top shape.
Stayed 4 nights in Mar 2024

10/10 Excellent

khoa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Andrew Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Yinayra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Mar 2024

10/10 Excellent

L.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic hotel! Beautiful and well staffed and managed. Also, the location is excellent: close to French Quarter restaurants and attractions.
Stayed 2 nights in Mar 2024

8/10 Good

Sara Kerr, Toronto

Travelled with family
Liked: Cleanliness
Feels like a bit of a fading star. Lots of little things - a stain on a chair in our room, dings in the walls that haven’t been attended to, rust on a grate in the bathroom that could easily have been painted over - that make the Roosevelt feel as though it’s on the decline. Such a shame because the bones are beautiful and some of the staff fantastic.
Stayed 4 nights in Mar 2024

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Mar 2024

10/10 Excellent

tamra, santa barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Mar 2024

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Todd E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very enjoyable stay at the Roosevelt. Beautiful historic property, right in the middle of all the action near the French Quarter and bourbon Street. All the amenities you’d expect at a 5-star property. Friendly staff although I felt like they need more staff to keep wait times down specifically at check in/out during peak times. Nightly turndown service with complimentary water and chocolates was a nice touch. We’ll return to this hotel when back in New Orleans.
Stayed 3 nights in Feb 2024

10/10 Excellent

Jermaine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Feb 2024

6/10 Okay

LaTonya

Travelled with group
Liked: Cleanliness, staff & service
The property is clean and secure. My only issue is i did not get the double requested/booked.
Stayed 5 nights in Feb 2024

10/10 Excellent

Tanya

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, good food on site. Convenient to everything
Stayed 4 nights in Feb 2024

8/10 Good

Emily, Long Island City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
DIFFICULT GETTING FRONT DESK TO ANSWER THE PHONES!!!
Stayed 9 nights in Feb 2024

10/10 Excellent

Jack Herald, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful grand hotel
Stayed 3 nights in Feb 2024

10/10 Excellent

Allen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Mandy, Beaumont

Beautiful lobby and spacious rooms. Very friendly staff. Would stay again. Great location.
Stayed 2 nights in Jan 2024

6/10 Okay

Victor, Eden Prairie

Liked: Cleanliness
Disliked: Property conditions & facilities
Went there the week of Christmas to New Year and apparently there’s a tradition in New Orleans to go visit the beautiful lights and decorations on the hotel lobby, what that translates to is 10 minutes to be able to be able to get from the corner to the hotel entrance, no one was there to help with the bags as they were dealing with the crowds, once in the lobby there’s a bunch of people standing around taking family pictures or waiting for their drinks from the bar carts all over the lobby. As I was finally able to get through the multitude and arrive to the lobby, the noise from the crowd was so loud neither the reception clerk nor I could hear each other very well even though we were yelling so it was one of those I think I know what you mean but not sure if you said that. This was a daily occurrence during that week, avoid the hotel during that time.
Stayed 7 nights in Dec 2023

10/10 Excellent

Kara

Stayed 2 nights in Jan 2024

10/10 Excellent

Jameela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing
Stayed 2 nights in Jan 2024

10/10 Excellent

JOSE

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the courtesy of the staff, from the valet parking guys to the front desk all the people is kind. I dídn´t like the valet parking price, I think you should keep the prices of the parking lot infront the hotel, or rise the price for $10-$15 only, but not double the price.
Stayed 3 nights in Jan 2024

8/10 Good

Ellen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay- very historic!
Stayed 4 nights in Jan 2024

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel

10/10 Excellent

jeanne, harvey

Stayed 1 night in Jan 2024

10/10 Excellent

Jonathan H

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful. Beautiful hotel.
Stayed 2 nights in Jan 2024

10/10 Excellent

John

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and well-located. The lobby is magical during the holidays. The staff are very helpful and polite.
Stayed 4 nights in Dec 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, staff was professional and accommodating, grounds and rooms clean and well appointed.
Stayed 4 nights in Jan 2024

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Rocio

Stayed 1 night in Jan 2024

10/10 Excellent

Charles, Palm Desert

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property!
Stayed 1 night in Jan 2024

8/10 Good

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entrance of the hotel is beautiful and the hospitality from staff was amazing. I stayed in the Jazz suite and felt like it was a bit outdated. That said, the views were amazing and it was very spacious and clean.

10/10 Excellent

Suzana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All parts of our stay were wonderful. We came down for the Sugar Bowl and the hotel was right in the middle of everything. We were able to walk to local hot spots as well as the stadium. The rooms were big, comfortable, clean and we enjoyed Nespresso in the room. The service was unmatched. Anything that was needed, was a text away. We ate breakfast in the local restaurant and I would skip it next time. It was $31 for a breakfast buffet, but there are so many great places to eat near by, I would opt out of the hotel restaurants all together!
Stayed 3 nights in Dec 2023

10/10 Excellent

marsha

Stayed 3 nights in Dec 2023

10/10 Excellent

Christi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Destani

Stayed 1 night in Dec 2023

10/10 Excellent

Priscilla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Joshua

Stayed 1 night in Dec 2023

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel in an area convenient to the French Quarter, shopping, and galleries, but away from the noise. The rooms are luxurious and the holiday decor is outstanding.
Stayed 2 nights in Dec 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jennifer, Corona

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, spacious room, great service. If you go during December expect the lonny to be jam packed with people looking at Xmas decor or there for tea with teddy. That was the only annoying aspect. So hard to come and go
Stayed 5 nights in Dec 2023

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We loved our stay especially the amazing decorations in the lobby. It was crazy busy but festive. You must stay at this lovely hotel!!
Stayed 1 night in Dec 2023

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute best hotel stay ever. Clean, quiet, impeccably decorated and 5 star food and service. Highly recommend and would not hesitate to stay again. Our new favorite.
Stayed 4 nights in Dec 2023

10/10 Excellent

Tiffanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

ERIN, LAFAYETTE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Judi

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff!
Stayed 1 night in Dec 2023

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

10/10 Excellent

Yolanda, Lafayette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023