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"The hotel location was great. Walkable and convenient, The hotel needs some updating. There was a roach in our room and housekeeping did not come to clean the room during our stay. However, the front desk staff were friendly and helpful. Valet is very expensive as well, $50 per day with fees. "

"This is such a beautiful hotel. Stay here if you want a nice hotel in the FQ. No cockroaches and great rooms. The pool on the rooftop is amazing. Comfortable bed and pillows. I love this place "

"Was in town for a Disc Golf tournament "

"Went for a friend bday getaway and we really enjoyed our stay. Staff was friendly."

"I booked room with a balcony Price with balcony and without balcony was to same They chargé me extra 120 per night they said that this is fault of Expedia and i can claim money from you m Can you do something with this ?"

"Everything was great! Friendly staff. "

"Pretty resort in a great location. "

"Our 3-day, 2-night stay at the New Orleans location was extremely disappointing.(weekdays, no major events in town, month of March) easily the worst experience we’ve had so far. We’ve genuinely received better service at a basic motel. 1.The staff had a noticeable attitude, and service was incredibly inconvenient. We stayed on the 6th floor and had to go up and down multiple times a day because no one was available to assist upstairs. 2. There were multiple maintenance issues throughout our stay lights not working, conditioner was empty, our key was randomly deactivated, and the shower rainfall feature didn’t work. We reported all of this to the front desk, but instead of actually fixing the problems, staff kept telling us to “do this” or “do that,” as if we didn’t know how to operate basic things like turning on lights. Nothing was properly resolved. 3. We also felt there was some level of profiling, which made the experience even more uncomfortable. 4.To make matters worse, fire alarm tests were conducted repeatedly at 8 AM and again in the evening. The constant disruptions were exhausting and completely ruined our trip. Overall, this stay fell far below expectations. Definitely not returning. Just one guy African American guy was helpful-so thank you ."

"Hotel rooms and hallways and elevators are worn out and in dire need of updating "