Terrace/patio

Reviews of Logan Inn

3 out of 5
Logan Inn
10 W Ferry St, New Hope, PA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 100 out of 164 reviews" "
Rating 8 - Good. 52 out of 164 reviews" "
Rating 6 - Okay. 7 out of 164 reviews" "
Rating 4 - Poor. 3 out of 164 reviews" "
Rating 2 - Terrible. 2 out of 164 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

VanessaM, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Victorian house with great location . Walking distance from every restaurant and shop . With that comes the noise though . You can hear people all night long with the bars that are located on the street . The hotel wasn’t great for hot water either in the few days we were there I was only able to take one actual hot shower . We heard others complaining at the front desk so we figured we didn’t need to also add on since the hotel was def aware . Another little thing to mention is since there is a full functioning restaurant and bar downstairs besides the noise and music the room constantly smells of food . Lastly , with all small hotels , you can hear EVERYTHING going on in the rooms next to you . Even going to the bathroom . Otherwise really pretty hotel and we loved New Hope !
Stayed 2 nights in Feb 2020
Response from Maggie on 23 Feb 2020
Thank you very much for visiting us and taking the time to provide this valuable feedback! We are so glad to hear that you enjoyed New Hope. I am sorry to hear that things were a bit noisy and that you experienced some hot water issues. The noise can be challenging with such an old building with poor acoustics, but we will definitely work on ways to address this. We appreciate your patronage and hope that you will give us another try. Next time you join us, please ask for Maggie - I would love to treat you to an appetizer on us to make up for these disturbances during your stay. Thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very old establishment with alot of history and charm with up to date renovations, well thought out amenities. Great, friendly service, great food, wonderful bar with live entertainment, beautifully decorated for the holidays, superb location
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Maggie on 6 Nov 2019
Thank you for your kind review! We are delighted to hear that you had a great time with us and we hope to see you again soon!

4/10 Poor

Verified traveller

Travelled with family
Sparks literally flew out of the wall where the wall light was when we turned it on and shut off all the electric in the room. We left for a couple of hours and they had the problem repaired. We were tired from traveling and it wasn't quite how we had hoped to spend our time. The second night, the street was being ripped up and repaired throughout the night, as the roads are small and too busy to do this during the day. It was noisy, like REALLY NOISY all night long, like 2:30 and three in the morning. Made it really hard to sleep. I feel that should have at least told us, as I am sure they were aware that would be happening. The people above us were also awake, as we could hear them roaming around in their room. We were going to complain in the morning, about the road noise, but there was no staff at the service desk. I am also sure they knew there would be complaints.
Stayed 2 nights in Oct 2019

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Maggie on 6 Nov 2019
Thank you for this wonderful review! We are happy to hear that you had a great visit to Logan Inn! We greatly appreciate your patronage.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Maggie on 6 Nov 2019
Thank you for your review! We thank you for joining us at Logan Inn and hope you will come again soon!

8/10 Good

Bryan

Stayed 1 night in Oct 2019

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Logan in review
Fabulous historical property. Everything wonderful from check-in to food, to staff. Highly recommended
Stayed 2 nights in Oct 2019
Response from Maggie on 13 Oct 2019
Thank you very much for this lovely review! We are so happy to hear that you had a wonderful stay at Logan Inn. The history of this building and place is so special to us; we are glad that you enjoyed it. Thank you for your patronage and we truly hope to see you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Maggie on 13 Oct 2019
Thank you for this great review! We appreciate your visit and we hope that you will join us again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Maggie on 13 Oct 2019
Thank you for your fantastic review! We are delighted to hear that you had a nice stay and we hope to see you again!

10/10 Excellent

Trung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Maggie on 13 Oct 2019
Thank you so much for this lovely review! We are very happy to hear that you enjoyed your time at Logan Inn.

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleased for the most part
My husband and I enjoyed our stay. Everything was great except for two things. The bed linens were not comfortable because the sheet was right on top of a plastic mattress cover. There was no pad. It was hot and sticky. I also didn’t like having breakfast with people mopping and cleaning the area.
Stayed 1 night in Sep 2019
Response from Maggie on 13 Oct 2019
Thank you very much for taking the time to provide this valuable feedback! We are glad to hear that you had a great time at Logan Inn. We appreciate your comments on the bedding and breakfast experience. We will be sure to address these items. Thanks for your patronage and we hope that we will see you again soon!

10/10 Excellent

Guillermo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Maggie on 13 Oct 2019
Thank you for this lovely review! We greatly appreciate it and we look forward to seeing you again!

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Maggie on 13 Oct 2019
Thank you for this wonderful review! We are delighted that you enjoyed your experience at Logan Inn. Thanks for your patronage!

4/10 Poor

michael

Liked: Cleanliness
Disliked: Room comfort
imited appeal
room tiny, bathroom tiny ,no elevator, continental breakfast,previously frozen pastries poor coffe good, price325 is 3x a hampton inn that is vastly better
Stayed 1 night in Sep 2019
Response from Maggie on 13 Oct 2019
Thank for taking the time to provide this feedback. We are very disappointed to hear of your dissatisfying experience with us. Given the history of this establishment, we unfortunately do not currently have an elevator for guests. However, please know that our current renovation, to be completed in 2020, will include an elevator. We are sorry to hear that your room was smaller than expected, but we hope that you spoke with our Front Desk to see what other options might have been available for you. We are a historic, charming boutique hotel striving to provide a unique, memorable experience to our guests, so we truly hope that you will consider giving us another try!

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Maggie on 13 Oct 2019
Thank you for this great review! We greatly appreciate your patronage and hope to see you again soon!

8/10 Good

lauren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff, hospitality and the restaurant was great. My only main issue was that there was no option for a tub or a shower chair and as a physically disabled woman 8 found it hard to get around the bathroom, plus their was no Elevator to get you to get guest rooms. While I am mobile it was difficult to get around.
Stayed 2 nights in Sep 2019
Response from Maggie on 13 Oct 2019
Thank you for this review and visit to Logan Inn! We are delighted to hear that you enjoyed our staff and restaurant. Thank you for your feedback regarding room and bathroom access. We completely understand that the lack of elevator can be problematic. Given the history of this establishment, we have never had an elevator; however, we are excited that we will soon be getting an elevator and more accessible rooms in our renovated space, expected to be completed in 2020. We hope that you will visit again! Thank you.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful hotel and restaurant. Convenient parking. Lots to see and do in New Hope
Stayed 1 night in Sep 2019
Response from Maggie on 13 Oct 2019
Thank you so much for this great review! We are glad to hear that you enjoyed Logan Inn's location in the heart of downtown New Hope, as well as our hotel and restaurant offerings. We are looking forward to having you again! Thank you.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
birthday get away
the hotel is going though renavation,but we did not get distrubed , rooms are new and very well decorated .
Stayed 1 night in Sep 2019
Response from Maggie on 13 Oct 2019
Thank you for this wonderful review! We are so glad to hear that you enjoyed your birthday celebration at Logan Inn! We appreciate your understanding as we go through an exciting renovation and are glad that your experience was not disrupted. We are happy to hear that you enjoyed the room decor; we love our unique, cozy and charming rooms! Thank you and hope to see you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Logan Inn on 5 Sept 2019
Thank you for staying with us, we are glad you enjoyed your stay. We hope to see you in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Logan Inn on 5 Sept 2019
Thank you for staying with us, we are glad you enjoyed your stay. We hope to see you in the near future.

4/10 Poor

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities
Logan Inn 2019-08-19
PROS: A great location in the center of New Hope. Easy walking distance to everywhere in New Hope and Lambertville. CONS: The only employee that showed any interest in their job was the young man working in the parking lot. Everyone else was very detached. The lack of effort and interest by the woman at the front desk was especially notable. This hotel is old and tired. Our room had laminate wood floor that was buckling in front of the bed. The air conditioner was making a grinding noise that, when reported, the woman at the front desk tried to pass it off due to the age of the hotel. Nonetheless, it didn't get resolved. The room was damp feeling and the bathroom was musty smelling. Stain was found on the box spring. SUMMARY: We enjoyed the town of New Hope and Lambertville. Unfortunately, choosing this hotel was a mistake and we left a day early. The price of this hotel is just not justified for what you get.
Stayed 2 nights in Aug 2019
Response from Maggie on 5 Sept 2019
First, I know that this will not fully make up for the terribly disappointing experience that you had at Logan Inn recently, but I would like to extend my sincerest apologies for everything that you have explained here. It is our mission here at Logan Inn to be memorymakers - to provide each and every guest with a wonderful experience that they will always remember. We not only want to help make great memories, but we want to exceed expectations. It truly upsets me to hear that we did not at all live up to what we work hard to do. I am sorry that you felt our staff seemed not interested, this is very upsetting to me and I will most certainly speak to my front desk staff. Otherwise, I am upset to hear about your disappointment with our accommodations. Aside from this, I am pleased to hear that our valet service was attentive. To try to make up for this disappointing experience, I would like to invite you back to stay with us again at no cost to you. I truly hope that this can show how sorry I am for this and can leave a better impression than the one that was previously left. I also hope that you will consider giving us another chance. Thank you very much for your consideration. Please call the front desk and ask for me. Best Regards, Maggie

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Logan inn
Great location,very walkable town on Delaware river.Lots of shops and restaurants.
Stayed 1 night in Jul 2019
Response from Logan Inn on 5 Sept 2019
We are glad you enjoyed your stay with us and your time in New Hope. We hope to see you in the near future.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
What a beautiful place! The rooms were amazing. The servi e was great! I will definitely go back.
Stayed 1 night in Jul 2019
Response from Maggie Smith, General Manager on 26 Jul 2019
Thank you so much! We are so happy that you enjoyed your stay. We hope you join us again. Thank you!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Logan Inn! We've been staying here for many years during all the changes in hands and it's still the best place to stay in New Hope. HOWEVER the outside bar (a main attraction) is boarded up due to construction. They're making the hotel bigger. We weren't told. There is no info about it on the website and we were very disappointed. They had entertainment and it was extremely popular day and night. We really were lost without it. :( Put a bit of a damper on our stay.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Didn't catch her name but girl at front desk was extremely accommodating and friendly. Lovely room which was clean and comfortable.
Stayed 1 night in Jun 2019
Response from Maggie on 28 Jun 2019
Thank you for very much for this kind review! We are delighted to hear that you had a nice time during your recent visit. We are happy to hear that you were met with a warm welcome! We look forward to having you again soon!

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was lovely. The staff was Great. The food and martini's were excellent. I would definitely stay here again
Stayed 1 night in Jun 2019
Response from Maggie on 28 Jun 2019
Thank you very much for this lovely review! We are delighted to hear that you had a wonderful visit with us and thoroughly enjoyed your dishes and drinks! We are looking forward to having you again. Thank you for your patronage.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Construction being done on the property greeted us before 8am with someone hammering outside.
Stayed 1 night in Jun 2019
Response from Maggie on 28 Jun 2019
Thank you for taking the time to provide this valuable feedback. We are very sorry to hear about the disruption caused by construction during your recent visit at Logan Inn. Construction is not supposed to begin until 9 AM, so we will most certainly discuss this with them to ensure that this does not happen again. We hope to have you back again soon! Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Adorable historic hotel. Very clean with modern amenities
Stayed 1 night in Jun 2019
Response from Maggie on 28 Jun 2019
Thank you very much for this lovely review! We are happy to hear that you had a nice time at Logan Inn. We are very proud of our nearly 300-year history and are glad that you enjoyed our venue. We hope that you visit us again soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from Maggie on 28 Jun 2019
Thank you for taking the time to review us! We are happy to hear that you had a nice visit at Logan Inn and we hope to see you again soon!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place. They were not staffed very well. Took a long time to get a disappointing drink at the bar
Stayed 1 night in May 2019
Response from Maggie on 28 Jun 2019
Thank you for taking the time to provide us with this valuable feedback. We are disappointed to hear about your recent visit and experience at the bar, as delivering great service to each and every guest is of very high importance to us. We will be sure to fix this and ensure that it does not happen again. We truly hope that you will give us another try! Thank you for your patronage.

8/10 Good

Ruairi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019
Response from Maggie on 22 Apr 2019
Thank you for visiting us at Logan Inn! We are delighted to hear that you had a lovely stay with us and we are looking forward to having you again soon!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Maggie on 22 Apr 2019
Thank you for such a lovely review! We appreciate your patronage at Logan Inn and we look forward to having you another time!

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
Wish they had an elevator.
Stayed 1 night in Mar 2019
Response from Maggie on 1 Apr 2019
Thank you for your patronage and feedback. We understand your concern, but hope you realize that Logan Inn is almost 300 years old and we have worked hard to preserve the charm of this historic building. We are excited to share that we are currently under renovation and we will be getting an elevator next year! We hope to see you again. Thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely delightful, great location, staff super friendly, bedroom clean and spacious but comfortable, would definitely go back
Stayed 1 night in Mar 2019
Response from Maggie on 21 Mar 2019
Thank you very much for this wonderful review! We greatly appreciate your feedback and we are happy to hear that you had a lovely time. We are looking forward to having you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Beautiful hotel Great location Friendly staff
Stayed 2 nights in Mar 2019
Response from Maggie on 21 Mar 2019
Thank you kindly for this great review! We are so glad to hear that you enjoyed your stay at Logan Inn. We appreciate your patronage and hope to see you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019
Response from Maggie on 1 Apr 2019
Thank you for this kind review! We are delighted to hear that you had a lovely time with us. We are looking forward to having you again!

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Maggie on 21 Mar 2019
Thank you for your great review! We are delighted to hear that you had a nice stay and we hope to see you again soon.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hardwood floors, clean and large bathroom, spacious room and very comfortable bed (including linens) made for a good night's sleep. The inn's convenient location made it easy to walk to/from dinner, the playhouse and shopping. The friendly staff was quick to help answer our questions and address any concerns we had. Looking forward to our next stay there!
Stayed 1 night in Feb 2019
Response from Maggie on 21 Mar 2019
Thank you so much for the lovely review! We are delighted to hear that you had a great stay at Logan Inn. We are happy to hear that you enjoyed the comfort of our inn rooms, our location in the heart of town, and accommodating service. We thank you for your patronage and we are looking forward to having you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The Inn was very unique and cozy. I very much liked the history behind it. I also liked that the rooms were beautiful. I am glad the served coffee in the morning.
Stayed 2 nights in Feb 2019
Response from Maggie on 21 Mar 2019
Thank you for your kind review! We are happy to hear that you had a wonderful visit at Logan Inn. As one of the five oldest continuously run inns in the country, we do have quite a bit of history to share and we are glad that you enjoyed it. We look forward to having you again!

10/10 Excellent

GORDON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Maggie on 7 Feb 2019
Thank you so much for taking the time to review us! We are happy to hear that you had a wonderful stay at Logan Inn. We truly hope to see you again soon!

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2019
Response from Maggie on 27 Jan 2019
Thank you for your review! We are glad that you had a great visit with us. We hope to see you again soon!

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Maggie on 27 Jan 2019
Thank you very much for this wonderful review! We are happy to hear that you had a great experience at Logan Inn. We are looking forward to having you again soon!

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Maggie on 27 Jan 2019
Thank you for your feedback. We appreciate your patronage and we hope to see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at the Logan Inn. Very historic, and unique, while being very clean and comfortable!
Stayed 1 night in Dec 2018
Response from Maggie on 27 Jan 2019
We greatly appreciate your feedback! We are so happy to hear that you had a lovely stay with us at Logan Inn. We love the history of this building. Thank you for choosing us and we hope to see you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we've stayed here and truly enjoyed it. It's in the perfect location in New Hope - amongst the all the quaint shops. My only wish is that they would get an elevator. Very difficult for someone over 80 with walking issues.
Stayed 2 nights in Dec 2018
Response from Maggie on 27 Jan 2019
Thank you very much for your feedback. We are delighted to hear that you have enjoyed staying with us twice! We are glad that you love the location of Logan Inn, in the heart of the charming town of New Hope. Given that the building is nearly 300 years old, we unfortunately have never had an elevator and we understand that the steps can be tough. You will be happy to hear that we are currently under construction and we will have elevator-accessible rooms in the near future! We look forward to having you again! Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Maggie on 27 Jan 2019
Thank you very much for your review. We are so glad to hear that you enjoyed your stay with us! We hope to see you again soon.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very festive for the holidays, rooms can use a fridge.
Stayed 1 night in Dec 2018
Response from Maggie on 27 Jan 2019
We are really glad to hear that you enjoyed celebrating the holiday season with us! We love to decorate for the holidays. Thanks for your feedback regarding the fridge - we will work on this! Hope to see you again.