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Surat Bay Lodge & Backpackers Hostel

Photo gallery for Surat Bay Lodge & Backpackers Hostel

Featured image
On the beach
On the beach
Free WiFi, bed sheets
Living area

Overview of Surat Bay Lodge & Backpackers Hostel

Surat Bay Lodge & Backpackers Hostel

2 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Kitchen

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
  • Sheets and towels washed at 60°C
19 Surat Bay Road, New Haven, South Otago, 9585

Explore the area

  • Popular LocationTeapot World10 min drive
  • Popular LocationJack's Blowhole25 min drive
  • Popular LocationCannibal Bay Beach27 min drive

Choose dates to view prices

About this area

New Haven

Located in New Haven, Surat Bay Lodge & Backpackers Hostel is on the beach. While the natural beauty of Catlins Lake and Jack's Blowhole can be enjoyed by anyone, those looking for an activity can head to Kaka Point Scenic Reserve.

What's nearby

  • Teapot World - 10 min drive
  • Catlins Lake - 13 min drive
  • Jack's Blowhole - 25 min drive
  • Cannibal Bay Beach - 27 min drive
  • Nugget Point Lighthouse - 39 min drive


  • Kuku Cafe - 9 min drive
  • Lumberjack Bar & Cafe - 10 min drive

About this property

Surat Bay Lodge & Backpackers Hostel

Beachfront hostel for sun and fun
Guests at this beach hostel will appreciate convenient on-site amenities such as barbecue grills and a picnic area. All 7 rooms provide conveniences such as fridges and microwaves, plus free WiFi and hobs. Guests will also find free local calls and showers. Bathrooms are shared.
Surat Bay Lodge & Backpackers Hostel offers 7 forms of accommodation with shared/communal kitchens. Guests can make use of the in-room full-sized fridge/freezers and microwaves.

Guests have access to shared bathrooms. Bathrooms include a shower. This New Haven hostel provides complimentary wireless Internet access.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Family friendly

  • Full-sized fridge
  • Microwave


  • Lockers available
  • No lifts

Guest services

  • Luggage storage

Languages spoken

  • English
  • Filipino


  • BBQ grill(s)
  • Beachfront location
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)


  • Shared microwave
  • Shared fridge
  • Smoke-free property
  • TV in lobby

Room amenities


  • Bed sheets
  • Heating


  • Shared bathroom
  • Shower

Food and drink

  • Cookware/dishes/utensils
  • Microwave
  • Oven
  • Paper towels
  • Fridge
  • Shared kitchen access
  • Spices
  • Hob
  • Toaster


  • Free local calls

Similar properties

See similar properties



Check-in from 3:00 PM - 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18


Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
The host will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Reception hours are 9:30 AM - 6 PM in winter, 9:30 AM to 7 PM in summer.
Towels for the Shared Dormitory are available for a surcharge.

Access methods

Host will greet you


Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Credit card charges are subject to a surcharge of 5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Surat Bay Lodge Backpackers Hostel New Haven
Surat Bay Backpackers New Haven
Surat Backpackers New Haven
Surat Bay Lodge & Backpackers Hostel New Haven

Frequently asked questions

Overall score and ratings


Very good

Rating 5 - Excellent. 11 out of 26 reviews
5 - Excellent 42%
Rating 4 - Good. 10 out of 26 reviews
4 - Good 38%
Rating 3 - Okay. 3 out of 26 reviews
3 - Okay 12%
Rating 2 - Poor. 2 out of 26 reviews
2 - Poor 8%
Rating 1 - Terrible. 0 out of 26 reviews
1 - Terrible 0%




Staff & service




Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and homely hospitality right on the beach
We enjoyed another lovely stay at Surat Bay Lodge with Esther & Jack, who warmly welcomed us and our children back. Our boys loved helping to feed the chickens again, trying their hands at fishing and eating some of what Dad had caught fresh off the on-site BBQ. And I got to see a big sea lion bull waddle all the way up the beach on one of my walks. Feels like a return to our own beach bach.
Stayed 3 nights in Apr 2021

3/5 Okay

Travelled with partner
Liked: Staff & service
Nice location on beach front and really friendly host. The property is an older building and shared facilities were OK.
Stayed 1 night in Feb 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Beach-side hospitality
We had a lovely stay at Surat Lodge with our boys. The owners, Esther & Jack, were very welcoming and we loved sampling the delicious eggs from their very happy on-site chooks! The location literally could not have been closer to the beach and the view from our room was great. You could actually see sea lions from the window at times! The kitchen was well resourced and clean with a big dining table to eat at and there were free hot drinks, plus a caravan on-site for real coffee. The boys enjoyed being able to chill out at the end of the day and watch DVDs from reception in the comfortable shared lounge. We had mixed weather during our stay, but found plenty to keep us occupied and loved seeing the changing light and tides from the Lodge.
Stayed 3 nights in Jan 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean, stunning location. Amazing value for money
Stayed 2 nights in Oct 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, meh accommodation
The location is absolutely gorgeous with sea lions almost literally in your backyard. However, the walls were super thin with being RIGHT outside the kitchen and having neighbors who weren’t exactly sleeping. Pricey For what it was but they were out of dorm beds in the entire catlins for the night I booked
Stayed 1 night in Mar 2020