We arrived to check in for a wedding and was told they were oversold and our room we already paid for was not available. Nobody called to notify us ahead of time, and the employee at the front desk could care less. He was rude and not apologetic, and didn't help or try to assist in any way. We had to drive over 30 minutes to get to another hotel. We should have read the reviews and never booked this hotel, it seems like it is common practice for them to not care about their customers reservations and oversell the hotel. Awful all around.