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The hotel was conveniently located for our purposes. We have stayed there before and have never been disappointed with the property. This was the first time I ate in the cafe and the food was good. We will stay there again when we need to.
Bonnie
Stayed 1 night in Mar 2024
8/10 Good
Tajan
17 Mar 2024
Liked: Cleanliness, staff & service
Nice and friendly staff. Keycards had issues though. Overall not a bad hotel.
The hotel came under new management in the last year or so & I was really impressed with the staff & how accommodating they are, the quality & cleanliness of the place, as well as the reasonable rates. I didn’t want to leave!!
The staff was friendly although rushed during breakfast. The trim was comfortable and clean. The only thing we missed was plain black tea; there didn’t seem to be a single tea bag in the whole place. Not a big problem
My wife and I stayed here for one night while we were in town for an event. Very affordable and very good hotel for the price (and beyond). Very clean and the cooked-to-order breakfast was lovely. Would highly recommend this location!
I liked the pool since I have 2 young kids. the hotel was close to my family and close to shopping when needed plus it was just off the main road so it was quite. Also close to highway.but no noise
Very good value. Rooms were clean and comfortable. Staff was very responsive. Enjoyed the breakfast as well.
Joanne
Stayed 1 night in Oct 2023
4/10 Poor
donald
8 Oct 2023
donald
Stayed 1 night in Oct 2023
2/10 Terrible
Carla
8 Oct 2023
Disliked: Property conditions & facilities
The building is in desperate need of renovations particularly with respect to soundproofing of rooms. This was awoken by an obnoxious group of wedding guests at 12:45am and again at 2:00am. I had to call the front desk twice and threaten to call the police before they finally got them to quiet down. I will not be returning.
Room - bathroom: tub is poor condition. Hand soap not convenient. No hot water for sink. My husband has walking issues and we were put at the end of a very long hallway far away from the elevator. Only two coffee pods in room -we were there for 2 nights. Won't stay here again.
Everything was wonderful except I fell in the shower and then my roommate did as well. It is awfully slippery and my butt is so bruised
Tisha
Stayed 1 night in Sep 2023
6/10 Okay
David
17 Sept 2023
Location was good for my trip to Connecticut. The lobby computer which had links to print boarding passes would not work. An employee looked into it and ran into the same problems I was having and when she went to ask her manager for help I waited for her to return which did not happen. I found her at the lobby desk as she never came back to tell me anything. Certainly removes any feeling of being a valued customer.
The floor I stayed on smelled like vomit the whole time but I believe it was their own vacuum making the smell. Their were black ants and a dirty shower in the bathroom.The pool was not a heated pool it was ice cold even tho the girl made it a point to tell us it was heated more then once.. The worse is a housekeeping worker walked into my hotel room without knocking and without permission. My husband and son went to the lobby as I'm changing next to the bed. I screamed No, leave please go away! She said ok sorry and came into the room further I'm naked leave! And i yelled no repeatly and had to scream and swear until she finally left but without seeing me completely naked. The woman at the front desk told me there was nothing she could help me with because i reserved thru expedia. Even tho their hotel took my money not expedia. Then she proceeds to say 'Tell me why this same housekeeper has done this to customers multiple times now' and laughed. I have PTSD and this whole situation really is affecting me at this point. I didn't even ask for a refund or want anything really other then to be taken seriously and not laughed at. I contacted expedia they promised me this was unacceptable and that it is the hotels responsibility to refund. They told me they would call the hotel for me and conviently no one has been able to get in touch with a hotel open 24 hours in 4 days. Never again.
It was good, and the staff was constantly cleaning the area. Food was not included, but fast food was within walking distance.
Karen
Stayed 2 nights in Aug 2023
2/10 Terrible
Yamelis
25 Aug 2023
Liked: Property conditions & facilities
Disliked: Staff & service
Yamelis
Stayed 1 night in Aug 2023
8/10 Good
JOHN
10 Aug 2023
Liked: Cleanliness, staff & service
JOHN
Stayed 2 nights in Aug 2023
2/10 Terrible
Candace
10 Aug 2023
Disliked: Staff & service
Candace
Stayed 4 nights in Jul 2023
6/10 Okay
Carolyn
8 Aug 2023
Liked: Amenities
Room is nice staff very friendly
I was charged a $25 "early check in fee" This must be a new thing as I have stayed at this hotel many times before and never had a problem checking in an hour early.
I am very disappointed by this "extra" charge and feel very unfair.
Never experienced this before so probably will seek a different hotel/ company from now on
Very clean with a friendly staff. We ate breakfast in the restaurant. It was delicious. There were 6 of us and we had a variety of entrees and they were all very good