All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Wall plates in swimming pool by shower falling off. Wall paper coming off walls. Hets in jacuzzi do not work along with time. Please smell the someone was smoking Pot shower heads showers at pool bad. This place is not worth the price
Nicholas
Stayed 1 night in Mar 2024
8/10 Good
Daniel, Carthage
Business traveller, Travelled with group
23 Mar 2024
Liked: Staff & service
Good value considering the much higher rates locally...... Never been the cleanest area of time but still good place for a short stay... Very convenient to 2 major highways and tons of retial , fuel , convenience areas. Bottom line is I always book there when I go back East...... ALSO great din er right across the tight little parking lot......
This place was absolutely filthy. The young man at the desk at check in was very kind and switched my room after I requested it because of the horrible stains in the first room. The second room was not too much better. I stayed here for one night while traveling, but would not recommend this to anyone for any length of stay for any reason
Carrie
Stayed 1 night in Jan 2024
8/10 Good
Tracy Diamond
21 Jan 2024
Tracy Diamond
Stayed 1 night in Jan 2024
8/10 Good
Melissa
Business traveller, Travelled with partner
16 Jan 2024
It was convenient to what we had going on that time!
Hotel upgraded us from Standard room to suite which was nice however in the bathtub the faucet was leaking which caused there to be a big brown stain going from underneath the faucet to the drain. We asked to be moved to another room because of this. The staff that we informed of the issue asked asked us " is this the only problem?" And if could i hear the leaking from the bedroom. I felt that she was trying to minimize the issue. Ultimately she did move us but since she seemed to have down played the issue we went back to the room and took a video to show her. The second room was clean and bathtub was stain free. The ice machine on our floor was broken. The booking does come with free breakfast and the breakfast was fresh and tasty. Overall i wouldn't mind staying again.
Torn towels, broken toilet seat, mirror pulled out of the wall, hair dryer with wires exposed, band aid and disgusting stuff on side of bed, pubic hairs on the bathroom floor and in a drawer. They were surprised when I told them. They said it was "the bestest room."
The property itself is a little dated but everything did work/function as it should. It was drafty and I’m not a huge fan of the wall unit air conditioners, but once I figured out the remote situation, I was able to get the room warmed up pretty quickly. Love the fridge & microwave option for the price point. Customer service was okay, nothing outstanding, but okay. We didn’t eat the complimentary breakfast but it looked pretty good and we were told that it was good. We were in town for just one night and the room provided what it needed to provide. The king bed was pretty comfy in my room as well.
Pictures were definitely deceiving. Wasn’t worth the price we paid. My cousin found clumps of hair in her bed. The toilets were horrible. I’ll never stay here again.
Hotel is fine.
The only issue I have is that the parking spots lines are too tight. Each parking spot needs to be wider. I’m hoping my door is not dinged by the person parking next to me.
Ice maker and vending machine didn't work on fourth floor. Lost a dollar, no big deal, but was told by staff that I could just go to another floor. Breakfast was okay, but no where to sit as the place was full. Chair near the window and desk chair both had stains on them. Air conditioner worked poorly.
The room supposed to be non smoking and we can’t breathe with the terrible smell. Also I pay for a doble bed room and it was only one queen bed. Very disappointed
Gabriela
Stayed 2 nights in Oct 2023
10/10 Excellent
Michael
9 Oct 2023
Michael
Stayed 1 night in Oct 2023
6/10 Okay
Maria
9 Oct 2023
Maria
Stayed 2 nights in Oct 2023
6/10 Okay
Joan, Carlisle
9 Oct 2023
Liked: Staff & service
Clean but outdated. Definitely needs a makeover. Doors to balconies need to be more secure. Staff was very friendly.
My room #309 was not ready to be used: 1) bedding sheets were not change; 2) towels rack was broken; 3) there were dead & alive swaps on windowsills. I got sting from one. My hand got swollen so badly that I am not bale to operate effectively. I asked receptionist to take care of this before I went out for the meeting, after my return late at night, wasp were still around. When I were checking out in the morning I asked again but no reaction! It is very much disappointment by the hotel condition. I was there for business, a meeting with colleagues at SCSU. Unfortunately the government hotel per-dime is only $114 per night in the great New Haven area. As a prove I have few images with swaps on the windowsill taking at that room and my swollen hand.
Vera
Stayed 3 nights in Sep 2023
10/10 Excellent
kat
Travelled with family
2 Oct 2023
Liked: Cleanliness, staff & service, room comfort
Easy to get to, right off highway.
Friendly employees, nice breakfast included. Good diner right across the parking lot.
This was my 2nd time staying at this hotel. The staff is friendly & the rooms were clean & comfortable. The only issues I had was the vending machines does not work and it seemed that the hotel was aware and did not put up a sign to advise. Also we had some noisy neighbors next door at times.