Platinum Room

Reviews of La Suite

3.5 out of 5
La Suite
E 2/ 4 East Patel Nagar, 2, New Delhi, National Capital Territory of Delhi

Reviews

7.4

Good

Rating 10 - Excellent. 11 out of 44 reviews" "
Rating 8 - Good. 17 out of 44 reviews" "
Rating 6 - Okay. 8 out of 44 reviews" "
Rating 4 - Poor. 6 out of 44 reviews" "
Rating 2 - Terrible. 2 out of 44 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad
Worst ever stay room dose not worth it
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Ramcharan, West bengal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel..close to the rajendra place metro.
It was very convenient to travel from la suite as it was close to metro. Great room. Complimentary lunch and dinner provided a lot of variety.

8/10 Good

Ka Wah

Liked: Cleanliness, staff & service, room comfort
Convenient
Manager ASHOTOSH is actively to assist the guests, very nice!

6/10 Okay

Verified traveller

Liked: Staff & service
Okay hotel for a 3* standard
Okay. website pictures could be deceiving. noisy as close to main road.

4/10 Poor

Shane

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor maintenance on the building all round really made it impossible for staff to keep standards advertised.

6/10 Okay

Mahendranath, Bhubaneswar

Liked: Cleanliness, room comfort
Disliked: Staff & service
Hotel review
I was quite disappointed with the hotel given the tariffs charged. Room service was lousy. They only give one bottle of complimentary water. Rest they charge. Neither do they have non chargeable drinking water.

8/10 Good

VIKI

Liked: Cleanliness, staff & service, property conditions & facilities
NICE HOTEL AROUND
ALMOST EVERYTHING WAS GOOD. LOCATION HOTEL CONDITION

8/10 Good

Jas, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel...
Good hotel if you're looking for accommodation only whilst you venture out to Delhi during the day. It is not a 5 or 4 star hotel however if they managed the small details then won't be far from 4 stars. The staff are very helpful and courteous; willing to help in whatever way they can. It is a secure hotel however the rooms have no safes (should consider installing these).

6/10 Okay

Santosh, mumbai

Liked: Staff & service, property conditions & facilities, room comfort
good hotel at bussy location and close to metro st
Break fast is simple and Good, everything was perfect, no window in the room but it was not making any difference for us as I was on business trip would reach hotel late in the night.

4/10 Poor

Lan

The hotel did not have room for us.
Although we paid for the rooms through Expedia, hotel could not provide rooms, so they booked us in another hotel.

8/10 Good

Peter, London

Liked: Cleanliness, staff & service, room comfort
La Suite Hotel Delhi
La Suite is quite a well appointed hotel and the staff are very obliging. Everything is clean. The publicity material makes it seem a bit larger and smarter than it really is and giving the dining and sitting areas two different names as if they were quite separate facilities is a bit silly. The food is good and they seem to cater mostly for Indian families requiring room service. There is no bar and the hotel does not seem to be licensed for the sale of alcohol. There's a five star hotel with an expensive bar just round the corner and non-residents are welcome there. In a sense the location is quite good as it is near to Rajendra Place metro station, but it is on a very busy and noisy road and the walk to the metro station isn't very pleasant. When the air is bad in Delhi, conditions outside the hotel are a bit nasty. So it may not be the ideal place to stay in Delhi, but it's a comfortable hotel and the staff are really nice, so it has it's strong points.

8/10 Good

Anadara, Bangalore

Liked: Cleanliness, staff & service, room comfort
Comfortable for short stays
Room was comfortable.Breakfast spread was decent. Less than 5min walk to metro station. Took care of all our requests promptly.

8/10 Good

Dave, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel, well connected by metro
The service at the hotel was good, the bedrooms were well equipped and comfortable. No views except into the atrium, but fairly quiet. Bathrooms were excellent and the beds were comfortable. Wifi was good. TV was very hard to turn on (it even fooled some of the staff). The hotel is by a major roundabout and at first does not look a particularly good area of town. But there is a fast metro line straight to Connaught Place with connections to much of Delhi, so once you get used to that it is very well placed.

10/10 Excellent

Kalwant Singh, Birmingham - UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic service
My wife and I stayed for 6 days at the Hotel La Suite. All staff were friendly and kind. The service was excellent. The rooms were very good. We will recommend this hotel to our families and friends. Keep up the excellent service

8/10 Good

Ben and jo, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Stayed for 3 days in February. Nice hotel, very clean and a good price. Bit out if the way but there are plenty of Tuk Tuks available outside. Staff are very nice and helpful, however the female receptionist was by far the most helpful of all of the staff- she booked train tickets for us to Agra, booked taxis and generally was just very nice and helpful! We will definitely stay here next time we visit Delhi!

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Room service
The hotel servicing is good but only on the issue of hot water in the bath room is too bad because person have to wait for 30mins or more to get warm water in the shower please try and do some thing about this but all the other things about the hotel is good.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Decent Hotel
The place is quite neat and decent. There is no carpet so in the winter that be slightly problematic. The towels were also not changed. Otherwise the staff are friendly, the food is good and the place is not bad at all

8/10 Good

I, Mexico City

Liked: Cleanliness, staff & service, property conditions & facilities
very comfortable and spacious rooms
The rooms were great! Spacious, well equiped, variety of lighting. One recommendation: you have to ask for an inside room or a room to the back of the building, because in the front there's a huge avenue and the metro! So rooms in the front are very noisy :(
Response from Jasmeet Bajaj on 12 Jul 2014
Dear Guest, Greetings from Hotel La Suite!!! We thank you for choosing to stay with us at Hotel La Suite and for writing such a generous review on TripAdvisor for the benefit of the fellow travelers. It is great to know that you have experienced and have appreciated our great value for money, our convenient location, the attention we give to your special occasions, our helping and attentive staff, our spacious rooms that are well appointed, our delicious food, our great spread of the breakfast buffet and the many amenities that go as a perk for all our guests. It is compliments like these that go a long way to motivate and to encourage us to work harder with redoubled energy to achieve the ultimate goal of excellence. We await your return with great enthusiasm and hope to be able to serve you yet again so that we can help you make some fond memories here with us. Warm Regards,

8/10 Good

mathini, avignon

Liked: Cleanliness, staff & service, room comfort
Very good value hotel, excellent service
good stay, comfy and clean rooms, very good service, staff courteous and ready to help.
Response from Jasmeet Bajaj on 15 Mar 2014
Greetings from Hotel La Suite!!! Your appreciation of the experiences that you had as you stayed with us at Hotel La Suite and the generous review that you shared on Expedia is flattering and a matter of great delight. Also, we would like to thank you for your continued patronage with us. Our helping & attentive staff, our special attention to our guests with special needs, our spacious and beautiful rooms, our delicious food and our prime location in the city that is conveniently connected through all modes of transport helps you relax and unwind in one of the most soothing ways. It is admiration and appreciative compliments like these from our guests that go a long way to encourage and motivate us to work harder to achieve the highest levels of our guests’ satisfaction. We hope for you to return soon to the hotel so that we may help you to experience all the aspects of our hotel, our city and our hospitality. Warm Regards,

8/10 Good

chris, philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most accessible hotel to tour Delhi
I had a great stay in this hotel! Stayed here for four days and the hotel's location is very accessible to Delhi landmarks, shopping centers and the Delhi Metro. The hotel staff were nice, friendly and valued your privacy. Just had a hard time with check in though as I had a delayed flight and reached Delhi at around 1am and my scheduled check in was still at 12noon. Proceeded directly to this hotel to see if we can at least get a room earlier than scheduled check in but the personnel from the reception refused to accommodate us. Had to look for a nearby hotel to stay with and fortunately there was one place who took us in. Overall, it was a pleasant stay. Spacious and clean room, good food and value for money.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
You would be hard pressed to find a hotel like this in any major city. The hotel is very well appointed, rooms have everything you need, A/C, TV, right down to a pair of slippers. But what sets this place apart is the quality and standard of there staff. The front desk staff are exceptional, they did everything from arrange taxis (expected) to arranging a mobile phone top up and leant me a one day travel card. Good location just out side of the centre, easy by taxiand near to 2 Metro stations Top marks, stay there if you are in Delhi.
Response from Jasmeet Bajaj on 12 Jul 2014
Dear Guest, Greetings from Hotel La Suite!!! It is a matter of great pride and delight that you chose to stay with us at Hotel La Suite. Also, we would like to take this opportunity to thank you for sharing such an incredible review about your experiences here on EXPEDIA.COM. The fact that you have enjoyed and appreciated our warm & welcoming ambiance, the international standards of facilities and amenities and the lovely location of the hotel brings in a bout of happiness. It is compliments like these from our guests that go a long way to motivate us to work with a redoubled energy to achieve the highest levels of our guests’ satisfaction. We hope to see you soon at the hotel again and to be able to serve you to your utmost satisfaction. As a hotel looking forward to achieve highest levels of guest satisfaction we take responsibility to help you make some memories here that you would remember fondly forever. Warm Regards,

10/10 Excellent

torwong, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
“Great Hotel, Great Location” Superb
Only word I would like to say about this hotel is superb. This is one the best hotel with personalized services. This is close to Delhi city center. I was blessed after staying here and If I got a chance again then I will definitely want to see this place again. It was more like home than a hotel. Clean and Secure.

2/10 Terrible

Geena, Mumbai

Disliked: Staff & service, property conditions & facilities, room comfort
Short stay
Located in busy area, rooms big spacious. Very average hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay at a boutique hotel
I stayed at La Suite for 2 nights on my second trip to Delhi , mainly due to its good location and relatively reasonable rates. The hotel is situated along an main road which is easily approachable to anywhere in Delhi It is also in close proximity to Momentz Mall, ideal for the shopaholics! Room is spacious with contemporary design, clean and I love the shower with good water pressure. Some areas which can be improved include the lack of full length mirror in the room (important for ladies!) and mediocre amenities provided in room ( given the branding as boutique hotel, I suppose I can’t expect more). The service provided by bell boy/ staff at ground level is excellent as same as front office staff . That being said, check in and check out process is smooth and hassle free. The breakfast provided has variety of English & Continental which is more than enough till late Lunch if you are out . I had a more enjoyable stay in La Suite and prefer it for its amenities and service with reasonable rate as compare to other nearby hotels and centrally located .
Response from Jasmeet Bajaj on 12 Jul 2014
Dear Guest, Greetings from Hotel La Suite!!! We thank you to share your review in Expedia.com and to share your experience . The capital city, New Delhi is a center for cultural, religious and historical tourist spot. Our hotel has a unique advantage of great accessibility and connectivity. Also, our spacious rooms that are well appointed, our warm hospitality and the great value for money that we offer are a source of delight to our guests and pride for us. We are grateful to you for your acknowledgement of the same. Your appreciation of the efforts that we put in everyday goes a long way to motivate us to work even harder to achieve the ultimate goal of excellence. We invite you to return to the hotel soon and give us an opportunity to serve you again. Experience the city, the hotel and make some lovely memories to take back home. Warm Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff
We stayed here over a week and highly recommend the hotel is clean nice but it's the friendly efficient staff that makes this place a jewel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful gem of a hotel
The place is filled with an attentive and very capable staff , from the waiters to managers who are most helpful I'd stay here again!
Response from Jasmeet Bajaj on 15 Mar 2014
Dear Guest, Greetings from Hotel La Suite!!! We would like to take this opportunity to thank you for the greatly appreciative review about your experiences during your stay with us at Hotel La Suite that you have so kindly shared on Expedia. Your appreciation of the efforts that we put in every day goes a long way to encourage us to work harder to achieve the ultimate goal of excellence. We extend an invitation for you to return soon and give us an opportunity to serve you to the best of our abilities and to your utmost satisfaction. Warm Regards,

6/10 Okay

Aaron, Melbourne VIC, Australia

Disliked: Room comfort
A little short on comfort
Our room was facing the busy street, making it a little hard to sleep at night to say the least. Bed was very firm and the breakfast spread was limited. We we hideously overcharged for 2 small bags of laundry. I'm aware that hotels laundry services are more expensive than elsewhere but $42 was just being cheeky. The room was comfortable enough but 3 nights was too much.

4/10 Poor

Indiantraveller, US

Disliked: Property conditions & facilities
IndiaTraveller
Hotel is located on main road. There are no windows in most rooms. You are living in a box.

10/10 Excellent

Inder, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
“A boutique hotel,centrally located, with good service for the price”
It was well located and walking distance (5min) from the metro station in New Delhi. A good breakfast was included in our package.Everyone was really pleasant and very helpful. The rooms were huge sized, clean, modern and wireless Internet was available as complement from the hotel. When we needed a taxi the receptionists were always very helpful.I would overall rate my experience good value for money. Despite of the complaints of some reviewers, I would definitely not criticise the cleanliness of the room and the comfort of the bed. Would I have a return stay? Definitely!

8/10 Good

Brian, Greeley, CO

Liked: Cleanliness, staff & service, room comfort
Good option for gateway to New Delhi airport
Good hotel for India. If you expect things to be the same in India as the states you will be disappointed. The service was excellent, their food and buffet were very good and they arranged for Private care to airport for about $12 USD. I would stay there again .

10/10 Excellent

Peter, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They try harder to please their customer!
Service at the hotel was excellent. I had trouble with my wifi connection in the middle of the night and there was someone there to fix the connection. After I had checked out of the hotel, I requested to use the room for a shower in view of late departure and the request was granted without any charge.

10/10 Excellent

Mary, Wellington New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Wondeful, huge room but ask for a room with a window. There are many internal rooms.

10/10 Excellent

Ash, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A MUST STAY FOR NEXT DELHI VISIT!
My stay at this hotel was excellent. The staff was amazing! They helped us out with everything we needed for the entire time there; help figure out to get phone sim card; organized cars for us; make great sugesstions on where to visit and even take frantic calls while we were out and needed help late one night. They make sure we eat and I must add that the food was great! All the suggestions made by the staff was tastly...i'm a fan of Indian food now. Sahil, night reception, took great care of us. He made sure the car waited for us at the airport even though we were hours late and made our 5am check-in very easy and pleasant after an 19 hours flight. He even arranged for us to have breakfast to go when we were leaving at 5:30am for a Taj Mahal visit. He is awesome! We hanged out with him at night learning a great deal about India. Overall, I had no complains with my stay in Hotel La Suite. Amazing staff, very CLEAN and comfortable hotel. The room was great, clean and huge. We felt right at home a this hotel. Very safe. A MUST STAY!

4/10 Poor

Elisa, Rovello Porro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scarsa pulizia e umidità.
Camera senza finestre e con bagno cieco, davvero umidissima e nemmeno il condizionatore acceso con funzione deumidificatore migliorava la sensazione di lenzuola e vestiti bagnati. Filtri bagno sporchi e presenza di insettini nella doccia. Personale di reception scarsamente disponibile e confermo la poca professionalità nel richiedere il pagamento di presunte tasse non comprovate da alcuna ricevuta... Spendo una parola per chef e camerieri davvero super gentili e cibo molto buono.
Stayed 2 nights in Jun 2017

10/10 Excellent

Ove, Nordfyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel i New Delhi
Rigtig dejligt hotel i det centrale Delhi. Gåafstand fra metrostation hvorfra man hurtigt kan komme overalt i Delhi. Super dejligt og hjælpsomt personale der er til rådighed døgnet rundt. God og rigelig mad. Omgivelserne er ikke det helt store, men OK. Kan på det varmeste anbefales hvis man vil have et hotel til en rimelig pris.

6/10 Okay

Verified traveller

Liked: Staff & service
Schönes Hotel nahe Stadtzentrum
Das Hotel wirkt auf den Bildern größer, als es ist. Es liegt, etwa 5km entfernt vom Stadtzentrum, an einer stark befahrenen Straße mit Metro darüber. Leider hatte ich ein Zimmer mit Fenster zur Straße. Der Verkehrslärm ließ ca. gegen 11 Uhr nachts nach. Ich hatte ein geräumiges Zimmer mit Ankleideraum und Bad mit Badewanne. Ein Tresor, groß genug für ein 15,6'' Notebook, war vorhanden. Ich bekam den Schlüssel dazu ausgehändigt, ohne gesagt zu bekommen, dass es notwendig ist eine andere Kombination einzustellen. Ohne Änderung, hätte er sich mit der einfachsten vorstellbaren Kombination öffnen lassen, was ich mit einem Versuch herausfand. Ich fand eine Grille in der Badewanne und ein Silberfischchen im Bett - ansonsten wirkte es ralativ sauber. Das wifi ist eher langsam, aber kostenlos. Der Servie ist sehr gut, so wurde ich z.B. begleitet, um eine lokale Sim-Karte zu erwerben. Der Flughaventransfer kostete INR800 und war sehr angenehm. Der Wäschedienst ist ziemlich teuer, funktioniert aber einwandfrei. Leider muss man jedoch Wäschesack und Formular hinterherlaufen.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, centrally located
Lovely hotel, and good value for money. The breakfast is well cared for. At about 10 minutes walk away is the subway station. If you are a light sleeper, it is convenient to take earplugs. After breakfast, the boiler is off. On request, it is turned back on and it takes about 45 minutes before hot water is available again. Hotel staffs says differently but we've had this experience 3 times.

10/10 Excellent

Pirjo, Finland

Liked: Cleanliness, staff & service
Best service in whole India
We have never received such a great service in India than in this hotel. Big thanks to hotel stuff for your kindness and help. We really appreciated it and can warmly recommend this hotel. Hotel location was not what we expected and during the winter time room was really cold and we had to ask extra heater, but the service level what we received compensated these negative things.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very near Metro station, clean, quiet.
The hotel is really near to a Metro station on the Blue line from Connaught Place (Rajiv Bargh) (make sure you get out the North side since otherwie you have a very challenging road to cross), so it is really easy to reach. It's also very clean and friendly. The breakfast offerings are mixed Indian and Western and change daily. I took a room on the side away from the main highway. The room had no outer windows - instead a very well-curtained window onto the atrium, unusual but fine. It had good air-con, and given the racket outside (car horns ) the lack of windows was a good thing: it was really amazingly quiet. On the road from the Metro there is a local snack place, a McDonalds and a supermarket, and the hotel has a reasonable restaurant (prices similar to the Macdonalds, no alcohol). YOU could also eat in town and come back by Metro afterwards. My only real quibble is that the "hot" water would be better described as "very warm", but this will only be noticeable in the cooler months and it was still OK. There are a lot of other hotels in the vicinity, I don't know if you can do better by shopping around there or not but if you are pressed for cash it might be worthwhile.
Response from Jasmeet Bajaj on 12 Jul 2014
Dear Guest, Greetings from Hotel La Suite!!! Thank you for your words of appreciation and encouragement for our team. I am delighted to note that we have met your expectations during your stay with us. At Hotel La Suite we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We are glad that you liked our convenient location, our great connectivity, our helping and pleasant staff, our delicious breakfast and our impeccable service. Your appreciation of what we do every day goes a long way to encourage and motivate us to work harder to achieve the ultimate goal of excellence. We would love for you to return to the hotel soon. Stay with us and make some precious memories that you may cherish forever. Warm Regards, Jasmeet Bajaj

6/10 Okay

Jojo, Hamburg

Liked: Cleanliness
Disliked: Staff & service
Ok, but service could be improved
The hotel is ok in general, but the location is right besides a big junction in Delhi. Rooms are ok, but our room had no shower with hot water and the reception staff didn't care about it at all. This was disappointing, to say the least. It's not a guesthouse, so this should not happen. We stayed there just one night.

4/10 Poor

Elisabetta, Savona, Italia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel comodo alla metro, ma precarie condizioni della camera
Non fidatevi delle foto su internet... La camera non era per niente pulita, abbiamo tossito tutta la notte per la polvere, sui muri c'erano scritte, e dal bagno usciva un odore fortissimo di muffa e umidità. Abbiamo dovuto tenere sempre chiusa la porta del bagno! Non si potevano nemmeno aprire le finestre! Il quartiere non è dei migliori, però l'hotel è molto comodo alla metro, se si vuole girare New Delhi con questo mezzo.

4/10 Poor

Greg, taipei

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel La Suite..not what you can expect!
i dont recommend this hotel at all. The first 3 nignt i didnt even have the key since their computer died! their home made nodles is actually instant noodles! the wi-fly is ridiculous and you will have to reconnect it every 5 mns. the location is bad very difficult to travel. the only acceptable is the staff. just acceptable not great.