All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
No bath towels. Ice machine broken. Needs to be updated. Bathroom needed repairs. Just seemed dirty.
Christine
Stayed 1 night in Apr 2024
Response from Front desk on 19 Apr 2024
Thank you for taking the time to complete a review of your experience while at our hotel. Your feedback is appreciated and valued. We utilize reviews to ensure guest satisfaction. .We take great pride in the service our hotel provides, and we are always looking for ways to improve those services.
8/10 Good
Cheyenne
Travelled with partner
16 Apr 2024
Liked: Cleanliness, staff & service, amenities
Staff was very friendly and had big complaints but the speed bumps in the parking lot are way to high and scrapped the bottom on my car multiple times. I understand the need for speed bumps but they do not need to be that high.
Cheyenne
Stayed 1 night in Apr 2024
Response from Wingate Front Desk on 16 Apr 2024
Thank you so much for your kind words about our staff. We really appreciate you taking the time out to share your experience with us — and we appreciate you letting us know about your concern with the parking lot speed bumps. Guest satisfaction is our top priority! We take great pride in the service our hotel provides, and we are always looking for ways to improve those services, and provide an outstanding guest experience. We count ourselves lucky for customers like you. We look forward to your visits in the future!
Traveling from San Antonio to San Marcos found a nice quiet place to stay with stores and restaurants nearby.
Anthony
Stayed 1 night in Apr 2024
Response from Guest Services on 14 Apr 2024
Thank you for taking the time to complete a review of your experience while at our hotel. Your feedback is appreciated and valued. We utilize reviews to ensure guest satisfaction. .We take great pride in the service our hotel provides, and we are always looking for ways to improve those services. Sincerely,Guest Services
We are thrilled to hear about your great stay at our hotel. It is gratifying to hear about a job well done, and we appreciate you letting us know.The guest service and experience are our foremost priority. Our goal is always to exceed our guest expectations! We look forward to seeing you again in the future.
We are thrilled to hear about your great stay at our hotel. It is gratifying to hear about a job well done, and we appreciate you letting us know.The guest service and experience are our foremost priority. Our goal is always to exceed our guest expectations! We look forward to seeing you again in the future.
We are thrilled to hear about your great stay at our hotel. It is gratifying to hear about a job well done, and we appreciate you letting us know.The guest service and experience are our foremost priority. Our goal is always to exceed our guest expectations! We look forward to seeing you again in the future.
Lighting in room not great and no nightstand on one side of bed. Did habe a oscillating fan which is nice! crack on ceiling appeared repaired, yet not completely.
Nancy
Stayed 2 nights in Apr 2024
Response from GM on 9 Apr 2024
Thank you for taking the time to complete a review of your experience while at our hotel. I apologize about the lighting and the ceiling crack repair. Your feedback is valuable, and we will correct these issues very soon. If you find yourself in the area, we hope you give us another chance.
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.
Far enough from I35 to avoid the noise. Good shopping nearby.
Randall Mike
Stayed 3 nights in Mar 2024
Response from GM on 2 Apr 2024
We are thrilled to hear about your great stay at our hotel. It is gratifying to hear about a job well done, and we appreciate you letting us know.The guest service and experience are our foremost priority. Our goal is always to exceed our guest expectations! We look forward to seeing you again in the future.Sincerely,Guest Services
Property was clean. I think they may have rushed through cleaning our room since we didn’t have enough toilet paper (just the tiny bit left on the roll). Breakfast was good (8 out of 10). Would stay again - great location - quiet!
Adrian
Stayed 1 night in Mar 2024
Response from Front Desk on 31 Mar 2024
Thank you for taking the time to complete a review of your experience while at our hotel. Your feedback is appreciated and valued. We utilize reviews to ensure guest satisfaction. .We take great pride in the service our hotel provides, and we are always looking for ways to improve those services.
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.
8/10 Good
Johnette
22 Mar 2024
Liked: Cleanliness, staff & service
Johnette
Stayed 3 nights in Mar 2024
Response from Front Desk on 24 Mar 2024
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.
Response from Wingate by Wyndham New Braunfels on 19 Mar 2024
Thank you for taking the time to complete a review of your experience while at our hotel. Your feedback is appreciated and valued. We utilize reviews to ensure guest satisfaction. .We take great pride in the service our hotel provides, and we are always looking for ways to improve those services.
4/10 Poor
Keith
17 Mar 2024
Keith
Stayed 1 night in Mar 2024
Response from GM on 9 Apr 2024
Thank you for taking the time to complete a review of your experience while at our hotel. I apologize your stay was not to your satisfaction. Your feedback is valuable, and we will take measure to improve our services further. If you find yourself in the area, we hope you give us another chance.
Accommodations were very comfortable. The continental breakfast was decent. Staff was friendly.
George
Stayed 2 nights in Mar 2024
Response from Wingate NB Front desk on 12 Mar 2024
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.
6/10 Okay
Roberto
Travelled with partner
4 Mar 2024
The rooms we stayed in had a king size bed. Very uncomfortable and the pillows we're very worn out
Roberto
Stayed 2 nights in Mar 2024
Response from Guest Services on 5 Mar 2024
Thank you for taking your time to post a review of our property! . We appreciate you for letting us know about the bed comfortability and the pillows. that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority. We take great pride in the service our hotel provides, and we are always looking for ways to improve those services, and provide an outstanding guest experience. Sincerely, Wingate front desk
We are thrilled to hear about your great stay at our hotel. The guest service and experience are our foremost priority. Our goal is always to exceed our guest expectations! We look forward to seeing you again in the future.Sincerely,Guest Services
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know
We are thrilled to hear about your great stay at our hotel.We highly appreciate your kind words about the hotel's spacious and clean room with comfortable bed. The guest service and experience are our foremost priority. Our goal is always to exceed our guest expectations! We look forward to seeing you again in the future.Sincerely,Guest Services
Thank you Sandria for staying with Wingate by Wyndham New Braunfels. We are delighted and appreciate your positive feedback.The guest service and experience are our foremost priority. Our goal is always to exceed our guest expectations! If there's anything we can help you with during your next visit, please let us know.Many thanks,Managing Member
Our queen beds had grit on the sheets and hair was found. You had to tip housekeeping at the front desk. Just did not "feel" like a Wyndham.
Nicole
Stayed 2 nights in Feb 2024
Response from Hope W. on 26 Feb 2024
Thank you for taking your time to post a review of our property! We appreciate your kind words regarding the staff and service you received during your visit to our hotel! We do our best to accommodate our guests to the best of our ability. We also appreciate you for letting us know about hair and grit that was found in your room. that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority. We take great pride in the service our hotel provides, and we are always looking for ways to improve those services, and provide an outstanding guest experience. Sincerely, Wingate front desk
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know
10/10 Excellent
jereme
17 Feb 2024
jereme
Stayed 4 nights in Feb 2024
Response from Front Desk on 22 Mar 2024
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.
10/10 Excellent
Shane
27 Jan 2024
Liked: Cleanliness, staff & service
Decent hotel for the price. No complaints. Hotel is a little run down but they keep it clean and tidey. Good location.
Shane
Stayed 1 night in Jan 2024
Response from GM on 27 Jan 2024
Once again, thank you Shane for choosing our hotel for your recent stay. We appreciate this greatly and are happy to hear everything was to your satisfaction. We look forward to seeing you again in the future.Sincerely,Guest Services
Easy to get to and sign in. Clise to where I was headed to
Julie
Stayed 1 night in Jan 2024
Response from Wingate front Desk on 24 Jan 2024
Thank you for taking the time to complete a review of your experience while at our hotel. Your feedback is appreciated and valued. We utilize reviews to ensure guest satisfaction. .We take great pride in the service our hotel provides and happy to hear it suited your needs.
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.
Thank you for taking the time to complete a review of your experience while at our hotel. Your feedback is appreciated and valued. We utilize reviews to ensure guest satisfaction. .We take great pride in the service our hotel provides, and we are always looking for ways to improve those services.
10/10 Excellent
Wade
14 Jan 2024
Wade
Stayed 1 night in Jan 2024
Response from Front Desk on 4 Feb 2024
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.
Floors are not carpeted which is good thing; nice paneling instead.
Greg
Stayed 1 night in Jan 2024
Response from Wingate FD on 15 Jan 2024
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us — and we appreciate your notice of the flooring renovation we did! We count ourselves lucky for customers like you. We look forward to your visits in the future!
The hotel looked run down in general. The staff at the front desk was excellent and she tried to help us. Unfortunately we got people above us that literally run back and forth half of the night. Staff phone them twice but noise kept ongoing all night until 1:30 am and picked back up at 7:00
Andrea
Stayed 1 night in Jan 2024
Response from Wingate FD on 15 Jan 2024
Thank you for taking your time to post a review of our property! We appreciate your kind words regarding the staff and service you received during your visit to our hotel! We do our best to accommodate our guests to the best of our ability. We also appreciate you for letting us know about the noise issue that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority. We take great pride in the service our hotel provides, and we are always looking for ways to improve those services, and provide an outstanding guest experience. Sincerely, Wingate front desk
8/10 Good
Kenny
6 Jan 2024
Kenny
Stayed 1 night in Dec 2023
Response from GM on 26 Jan 2024
We are thrilled to hear about your great stay at our hotel. It is gratifying to hear about a job well done, and we appreciate you letting us know. We look forward to seeing you again in the future.Sincerely,Guest Services
PROS: Friendly staff, Dove soap in the shower, hot breakfast, and blackout curtains.
CON: the tv didn’t work, but who needs it anyway?
Joseph
Stayed 1 night in Dec 2023
Response from Front Desk on 5 Jan 2024
Thank you for taking the time to complete a review of your experience while at our hotel. Your feedback is appreciated and valued. We utilize reviews to ensure guest satisfaction. .We take great pride in the service our hotel provides, and we are always looking for ways to improve those services.
Very clean and the staff was great! I left a pillow in the room and when I went back it was at the front desk waiting for me!
Robert
Stayed 1 night in Dec 2023
Response from Front Desk on 5 Jan 2024
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.
Well lit and plenty of parking. Room was clean, sufficient water pressure. Hot breakfast was the typical hotel breakfast, tasted ok. Bed too soft for my liking. Location is right off freeway and near everything that a traveler may need, including Buccee’s. My second time staying here, I would book again if necessary.
Sherry
Stayed 1 night in Dec 2023
Response from Front Desk on 5 Jan 2024
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.
10/10 Excellent
Carla
31 Dec 2023
Carla
Stayed 2 nights in Dec 2023
Response from wingate fd on 1 Jan 2024
Thank you for taking the time to complete a review of your experience while at our hotel. Your feedback is appreciated and valued. We utilize reviews to ensure guest satisfaction. .We take great pride in the service our hotel provides, and we are always looking for ways to improve those services.
Thank you for taking the time to complete a review of your experience while at our hotel. Your feedback is appreciated and valued. We utilize reviews to ensure guest satisfaction. .We take great pride in the service our hotel provides, and we are always looking for ways to improve those services.
Thank you for taking the time to complete a review of your experience while at our hotel. Your feedback is appreciated and valued. We utilize reviews to ensure guest satisfaction. .We take great pride in the service our hotel provides, and we are always looking for ways to improve those services.
A great place to stay for a night close to shopping and dining.
Marleen
Stayed 1 night in Dec 2023
Response from Front Desk on 29 Dec 2023
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.
Good place to stay in a pinch. No carpet so that was a plus.
Verified traveller
Stayed 1 night in Dec 2023
Response from Front Desk on 29 Dec 2023
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.
10/10 Excellent
Verified traveller
Travelled with group
28 Dec 2023
Verified traveller
Stayed 1 night in Dec 2023
Response from Front Desk on 29 Dec 2023
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.
We are thrilled to hear about your great stay at our hotel. It is gratifying to hear about a job well done, and we appreciate you letting us know. We look forward to seeing you again in the future.Sincerely,Guest Services
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.
Room was clean, not exceptionally, but clean enough for the few hours I was there. Staff was friendly and professional. My only complaint is that for a smoke free property, both rooms on our reservation had been smoked in very recently. We arrived quite late, and if we were staying longer, I would have asked to move.
Verified traveller
Stayed 1 night in Dec 2023
Response from Wingate front desk on 27 Dec 2023
Thank you for taking your time to post a review of our property! We appreciate your kind words regarding the staff and service you received during your visit to our hotel! We do our best to accommodate our guests to the best of our ability. We also appreciate you for letting us know about the room smelling like smoke, that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority. We take great pride in the service our hotel provides, and we are always looking for ways to improve those services, and provide an outstanding guest experience.
6/10 Okay
ira
26 Dec 2023
Liked: Cleanliness, staff & service
It seem to be a pretty common looking place
ira
Stayed 1 night in Dec 2023
Response from wingate front desk on 27 Dec 2023
Thank you for taking the time to complete a review of your experience while at our hotel. Your feedback is appreciated and valued. We utilize reviews to ensure guest satisfaction. .We take great pride in the service our hotel provides, and we are always looking for ways to improve those services.
Excellent Hotel! Hotel is clean, comfortable. Highly recommended. Breakfast was great.
Mayra
Stayed 1 night in Dec 2023
Response from wingate front desk on 20 Dec 2023
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We appreciate your comments of the hotel cleanliness and that you enjoyed the breakfast! We count ourselves lucky for customers like you. We look forward to your visits in the future!
Enjoyed the indoor pool and hot tub. Comfortable stay.
Holly
Stayed 2 nights in Dec 2023
Response from Wingate front desk on 19 Dec 2023
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.
8/10 Good
Marilyn
16 Dec 2023
Liked: Staff & service, room comfort
Marilyn
Stayed 2 nights in Dec 2023
Response from front desk on 18 Dec 2023
Thank you for taking the time to complete a review of your experience while at our hotel. Your feedback is appreciated and valued. We utilize reviews to ensure guest satisfaction. .We take great pride in the service our hotel provides, and we are always looking for ways to improve those services.
6/10 Okay
Charles
Travelled with family
11 Dec 2023
Liked: Room comfort
Charles
Stayed 1 night in Dec 2023
Response from Front Desk on 11 Dec 2023
Thank you for taking your time to post a review of our property! We appreciate your kind words regarding the staff and service you received during your visit to our hotel! We do our best to accommodate our guests to the best of our ability. We take great pride in the service our hotel provides, and we are always looking for ways to improve those services, and provide an outstanding guest experience. Sincerely, Wingate front desk
They ran out of Biscuits and gravy on Sunday morning quite a few guest were diappointed
Peter
Stayed 2 nights in Dec 2023
Response from Front Desk on 11 Dec 2023
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.