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"La chambre était parfaite et le personnel très aimable."

"Excellent location - very convenient and lovely views of the lake. Nice, clean rooms, and plenty of pillows. Good restaurant and bar with a view!"

"Amazing Hotel"

"Good breakfast selection - large rooms (suite) - friendly front desk staff who were very helpful and provided excellent dining recommendations in town"

"We enjoyed our stay at Hotel de l’Ecluse. The property was clean, the staff was friendly and helpful, and the bed was very comfortable. The location was excellent for exploring Neuchâtel, especially the lakefront, the Collegiate Church, and the castle area, all within easy walking distance. A couple of maintenance issues could use attention — the toilet seat in our room was loose and the shower drain cover kept coming off during use. The room was also quite warm at night. We were able to open...

"We stayed in the Rhubarb room and lived the complete kitchen with a huge wet bar! Also having a coffee table and comfortable chairs/sofa was nice. Plenty of beds (5) for most families. The check in process was slightly confusing. Read the email carefully. The entry door was tough to find but it is right by the Restaurant du Banneret. The location was perfect, right by the Chateau. This neighborhood is walkable although on a hillside, with lots of cute shops and restaurants. Overall, highly...

"It looks like the business is starting from scratch with this econcierge thing. I think they need experience to find the correct balance. I was there for two days, the only rubbish bin in my room was a very small one in the bathroom. It may work for one night stay but if someone stay few days they may fill up the room with rubbish. Experience should put these new business niggles right."

"Room was great location perfect and wonderful staff"

"Charming, convenient with beautiful views of the lake and town. Will stay here time and time again. "

"Hotel tout neuf de 3 jours. Impeccable partout, Très propre, très confortable, très bon déjeuner, Magnifique vue sur les Alpes"

"Extraordinary staff! Spacious room, very clean and the food was out of this world - excellent quality and all made at their facilities. I absolutely recommend, including experiencing the breakfast. "

"Nice room. No AC. Roosters outside wake you up early. "

"Beautiful scenic views"

"Nice clean place "

"Fairly modern hotel with friendly staff, in a quiet location overlooking the countryside. Perfect for relaxing and hiking"

"It's a clean and modern hostel in a scenic location. The walk to the train station is around 25-30 minutes, but there are buses."

"Pillows were not the best. We were given the wrong time for breakfast at check in and so missed it the first day. Otherwise very good stay. Handy for IIHF hockey games at BCF Arena and close to transit (bus)."