Outdoor pool

Reviews of Rutherford Hotel Nelson

4 out of 5
Rutherford Hotel Nelson
Trafalgar Square, Nelson

Reviews

8.8

Excellent

Rating 10 - Excellent. 222 out of 454 reviews" "
Rating 8 - Good. 180 out of 454 reviews" "
Rating 6 - Okay. 43 out of 454 reviews" "
Rating 4 - Poor. 7 out of 454 reviews" "
Rating 2 - Terrible. 2 out of 454 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

LANCE

Business traveller
Liked: Cleanliness, staff & service, amenities
Needs a refurb,large rooms close to city and dining areas.
Stayed 2 nights in Feb 2024

10/10 Excellent

Debbie

Travelled with family, Travelled with partner
Fantastic location, so close to town. The place was clean and tidy and room was a great size, we would definitely stay here again
Stayed 2 nights in Jan 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for bars and restaurants. Pleasant room and friendly staff. Highly recommended.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jefferson

Stayed 2 nights in Jan 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
I am staying at the Rutherford frequently as I work from home but 4 nights a week my landlords children arrive so my business pays for my accommodation to remotely work. The wifi is great the housekeeping is the best I’ve experienced. I struggle with not having a microwave but the mini bar has healthy options to choose from. I highly recommend this hotel. Alice
Stayed 2 nights in Jan 2024

6/10 Okay

Namlee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Service was good but very old building and facility
Stayed 1 night in Jan 2024

10/10 Excellent

Amber Jane, Rebecka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved this hotel, no complaints thank you : I’m definitely staying again in the future!
Stayed 6 nights in Dec 2023

10/10 Excellent

Cheryl M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Cecile

Stayed 2 nights in Dec 2023

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had best room 917 Thanks Lamb meal excellent No smoking on property, I had to walk too far
Stayed 4 nights in Nov 2023

8/10 Good

Raemon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Daryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Breakfast was not that expansive given the price.
Stayed 1 night in Oct 2023

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Property was well kept and staff was very friendly and helpful. Was a good stay there.
Stayed 1 night in Oct 2023

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and staff
Stayed 3 nights in Oct 2023

10/10 Excellent

Adele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful heritage hotel - I only wish I could have stayed longer
Stayed 1 night in Sep 2023

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant and comfortable stay.
Stayed 2 nights in Sep 2023

10/10 Excellent

Glen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The vegan options for dinning were superb, including the catering for my workshop. The staff were attentive and helpful. Room service till late was appreciated. Looking forward to returning again soon. Thank you kitchen staff for the plant based salads, they were spectacular.

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Reception staff couldn’t find my booking,seemed weird,not particularly friendly or welcoming either
Stayed 1 night in Aug 2023

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Jun 2023

2/10 Terrible

Lane

Stayed 3 nights in Jun 2023

10/10 Excellent

Zhaoting

Stayed 1 night in Jun 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent condition considering it’s age
Stayed 2 nights in Apr 2023

6/10 Okay

Annaleise

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Apr 2023

10/10 Excellent

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much enjoyed the Rutherford, comfortable and competitive with excellent service.
Stayed 5 nights in Apr 2023

6/10 Okay

nigel

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The smell though the air conditioning ( my wife had reaction ) no 2 Toilet water pressure ( can't flush most of the time ) rm no 408 .no3 when having shower ,drainage was not working cause we had to put towels down so it didn't wet carpet. Beside these the room was Ok
Stayed 2 nights in Apr 2023

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful.
Stayed 2 nights in Mar 2023

10/10 Excellent

Charles

Stayed 1 night in Mar 2023

10/10 Excellent

Renata

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was disappointed the Ocean cafe was not operational otherwise the rest of the facilities was great with Top line customer service
Stayed 1 night in Mar 2023

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
Seems like it used to be a nice hotel but has become very dated. Also, I had trouble checking in as the first person helping me couldn’t find my rez even after me showing the confirmation. The second person found it right away. It was a hassle I didn’t want to deal with after 12 hours of driving. I get to my room and the vanity kit is an empty box and the body wash seemed to be half empty. I wasn’t impressed.
Stayed 1 night in Mar 2023

10/10 Excellent

Leiv

Stayed 1 night in Feb 2023

10/10 Excellent

Zvi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 3 nights in Jan 2023

6/10 Okay

Lauren

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Enjoyed front of house staff as pleasant and freat service although seemed under some pressure. Room average clearness and lacking some basic maintenance. Disappointing to see no amenities that are available on the web, but closed cafe and restaurants were why i selected the Rutherford
Stayed 2 nights in Jan 2023

10/10 Excellent

David

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great position in Nelson and quiet at night
Stayed 1 night in Jan 2023

6/10 Okay

Lyndsay

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Great location but very tired property. Staff not overly friendly abs when we stayed the bars and restaurant didn’t open… but no comma from the staff about it

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly staff. Would have liked a mini bar.
Stayed 1 night in Oct 2022

8/10 Good

jane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great being so close to the city center , spacious rooms, friendly helpful staff
Stayed 2 nights in Aug 2022

10/10 Excellent

Nico

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I understand that staff issues is a problem and was great of the person at check in letting me know of that. Keep up the good work
Stayed 1 night in Aug 2022

8/10 Good

Lexi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay in. Poor placement of door stop in toilet caused me to stub my toe and split it completely open. Other than that enjoyed my time here
Stayed 1 night in Jul 2022

6/10 Okay

Vonon

Travelled with family and small children
Disliked: Staff & service
Morning staff were really nice. Night staff seemed grumpy.
Stayed 1 night in Feb 2022

10/10 Excellent

Philippa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service
Friendly staff, but dated property in need of some money spent on it. Room size was fine.
Stayed 2 nights in Jan 2022

6/10 Okay

Verified traveller

Disliked: Cleanliness
Room was only cleaned 2 nights out of the 4 we stayed. Very disappointing.
Stayed 4 nights in Dec 2021

10/10 Excellent

Gareth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to garden and church monument thing.
Stayed 6 nights in Dec 2021

8/10 Good

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Great room with a view and lovely staff.
Stayed 1 night in Jul 2021

6/10 Okay

Alain

Liked: Staff & service
Disliked: Property conditions & facilities
Friendly staff, dated hotel.
Nice hotel, very friendly staff, but the hotel itself is looking very dated. It looks like it's straight out of 1975, and in the neglected way, not the cool retro way.
Stayed 3 nights in Jul 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Functional, friendly staff and very clean but lacked atmosphere. I would stay there again but suggest it needs a refresh decor wise as felt like I’d stepped into the 90s although everything was immaculate
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay!
Stayed 2 nights in Jun 2021

8/10 Good

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021