Independent in Nelson

"The lady at the office was fantastic in helping us out of a difficult situation "

"The staff member Stephanie ,on duty when we arrived after a very long day of driving was exceptional in every way. We had several electrical problems in our room and she acted promptly to resolve and assist us . She was professional and empathetic and ultimately moved us , even helped us pack up and move to a different room. We highly recommend her can do service with a smile. The hotel was in a great location with great in room facilities."

"Very happy with the rooms, the rooms light and air condition was turn on when we arrive, felt welcome and warm, also good stuff service, easy and cosy, I feel they like the job, thank you~"

"We stayed in the Walker suite which was beutifully furnished. Little things have been thought of such as a makeup towel, heated blanket and under floor heating which was great for the colder mornings. All staff were great in particular Ashley who was amazing and an asset to the team. There is a games room upstairs with the biggest pool table ever! There was a bit of noise in the room from the trucks as by a busy road but not too loud. The mattress was quite soft which although comfortable on the...