One Bedroom Downstairs Spa Unit | Living area
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Reviews of Castles Motel

4 out of 5
Castles Motel
44 Tahunanui Drive, Nelson

Reviews

8.2

Very good

Rating 10 - Excellent. 51 out of 139 reviews" "
Rating 8 - Good. 60 out of 139 reviews" "
Rating 6 - Okay. 18 out of 139 reviews" "
Rating 4 - Poor. 7 out of 139 reviews" "
Rating 2 - Terrible. 3 out of 139 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Lisa

Disliked: Amenities
Disappointed as I had thought I’d booked a nice night away with my husband… turned out it is an emergency accommodation provider . I’m not a snob and don’t judge people but they should have disclosed this when booking At 300/night I was expecting something nice and romantic … there were kids and families everywhere. I would suggest they include this in their booking information.
Stayed 1 night in Jan 2022

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
We were informed that some rooms were tenanted for social housing. Thought that it will be ok but turned out to be a bad idea. People from nearby room were fighting at the middle of the night so hard to sleep. No heating inside the main bedroom. To top it all off a big drama played out on the last night- one of the lady owners threw a tantrum, crying and shouting out in the street in front of our room as partner seems to be leaving her. A lot of drama for a week we wanted to spend trying to relax.
Stayed 5 nights in Jul 2021

4/10 Poor

Verified traveller

Stayed 2 nights in May 2021

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Our unit,#15, was good.Had a lounge, seperate kitchen, seperate bathroom and a bedroom. A very cosy unit.
Stayed 9 nights in May 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
It was fine for what I needed for just the night but found the room and facilities a little outdated. Nice large room and enjoyed the Sky Sport. Really hand to all food, shops etc
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location to beach and local bars . Traffic noise at night noisey due to being on state highway.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It felt like home in this place - which was important in view of the bad weather outside! The room was cosy.
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It is dated and not appealing to stay at. Our coach was tattered and torn. One of the beds was comfortable and one was not. There were spider webs around the doors so needs a thorough cleaning.
Stayed 1 night in Feb 2020

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room with friendly service
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Close to restaurants and great for groups, garden rooms were good but a little tired but perfect for us.
Stayed 4 nights in Oct 2019

6/10 Okay

Miguel

Liked: Staff & service
Disliked: Property conditions & facilities
Friendly staff but the studio was disappointing. The decor is dated and the downstairs rooms have no view. It was clean but best for a quick one night stopover rather than a weekend
Stayed 2 nights in Oct 2019

8/10 Good

georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable. Noisy place with traffic. If not used to that its hard to sleep.
Stayed 1 night in Aug 2019

10/10 Excellent

Jillene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean,warm and friendly moteliers.
As this is our 4th time staying at Castles. we really like this place. It is close to where we want to go, Clean and tidy, warm also. The shower water has excellent pressure. Castles is easy to find. Close to several good eatery's, the beach is only minutes away.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful & friendly staff, great location ......
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly appreciated all the amenities available for one night only. Only dislike is unit being upstsirs for an older senior to walk upstairs prone to having an accident. Well worth recommending motel. Young lady very polite and accommdating when given wrong unit
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
While the unit was reasonable there were cob webs on roof around the walls and spiders were plainly visible
Stayed 3 nights in Apr 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
First the staff never cleaned our unit for the 3 nights we were there. Run out of toilet paper, towels.,soap,etc.Had to force them to do a basic clean in the end. Sleep on same sheets for all 3 nights. Next is the noise from the road all night long and you could hear people talking in the unit next to us.
Stayed 3 nights in Apr 2019

10/10 Excellent

MATTHEW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
DOG SHOW JUDGING
Lovely owners and really helpful, clean and good location easy access to local areas and town. Have stayed before and will be back in the future.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Travelled with partner
The accommodation was ok but the access from the main road was poor because of heavy traffic which creates noise 24/7. We would not use this property again.
Stayed 3 nights in Mar 2019

8/10 Good

Sarah

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Was in older motel out the back. Dated but very clean. Had an accident away from the Motel and was impressed they refunded some of my remaining prepayment.
Stayed 3 nights in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty, moldy, and noisey
Dirty, moldy, and noisey. Great if you want to slam beers with the screaming drunks in the other units. The free airport shuttle doesn't bother to show up. Overall, massive mistake.
Stayed 7 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
We didn’t think we got what was advertised. It was hot and there were only 2 small fans. Bathroom was tiny and room was not very well arranged.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff, and we had a quiet stay in one of the "garden" units near the Muritai Street entrance. Clean unit and had everything you needed. Window catches in the kitchen and bathroom were not great.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good location, walk to beach and a coffee shop. Back courtyard needs a bit of attention and table & chairs.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, close to the beach and city centre!
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The girl at the front desk was exceptionally nice and welcoming
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and clean great location we would stay again
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Castles Motel was conveniently located & well equiped.
Stayed 1 night in Jan 2019

8/10 Good

Radek, Czech Republic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice motel in good location. Room was clean, kitchen well equipped
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older motel but kept in a clean and tidy condition.
Stayed 1 night in Dec 2018

10/10 Excellent

Nemo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2018

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

john, shropshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to loads of amenities and beach. 2 km from city centre. Very clean . Friendly staff. Bar behind motel , the Smugglers, excellent.
Stayed 2 nights in Nov 2018

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

4/10 Poor

Edward

Disliked: Cleanliness
Not easy access to disabled suite. Bed linen clean but pillows very uncomfortable. No hob,only microwave. Full kitchen advertised.No waste bin in bathroom. Laundry facilities very dirty. Really old grubby dryer. Certainly overrated as a four star facility.
Stayed 1 night in Oct 2018

8/10 Good

kath, Lower Hutt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room, some road noise and the toilet roll holder did not work at all properly please fix that ta
Stayed 3 nights in Oct 2018

10/10 Excellent

DES, BRISBANE AUSTRALIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect location
comfortable spacious room …. very comfortable bed
Stayed 2 nights in Sep 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Extra $100 for paying with debit card
Left before reception opened rang later to find out about getting money refunded told it will take 5 days still waiting
Stayed 1 night in Aug 2018

8/10 Good

Peter

Great stay
Spacious, well appointed room with an excellent kitchen area.
Stayed 1 night in Aug 2018

8/10 Good

A C N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tidy, clean and got everything you need
They got anything you need and tidy, clean room.
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was quiet and offered all that we needed. It was clean and tidy and close to the venue for our conference.
Stayed 6 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, spa was excellent for my back. Some good places to dine all within handy walking distance.
Stayed 1 night in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Quiet and comfortable.
A good place for an overnight stay in Nelson.

8/10 Good

Julie, Whangarei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient for what we needed
Was easy to find, very helpful when confirming your stay. Stayed only 1 night. Very good price.
Stayed 1 night in Mar 2018