Book a Nassau Resort

"I rated it terrible mainly because the hotel manager Nigel. This man was very rude and completely not suitable or competent for his position. I booked 4 nights from February 21-25. After we checked in 10 minutes my daughter found a live maggot on the bed sheet. I wasn’t in the room as I was down there in the lobby. My daughter sent me the pic and I sent to the staff. The booking initially was non refundable, the front staff and the housekeeper manager were nice they apologized for what happened and offered me another room. They explained this never happened before and don’t know where it came from but it might dropped off from the ceiling. However with what happened we just couldn’t sleep in that hotel again so we decided to leave. The front desk staff said the manager Nigel has left for the day but he’ll be in tomorrow and tomorrow he’ll review the incident and there shouldn’t be a problem with the refund. Even one of the staff said she would leave if it’s her with that situation. However the next day Nigel refused to give the refund, he even said “if there’s a maggot then why you daughter still lay on that bed?”. I couldn’t believe he would say like this. This man has no heart he said he protect the hotel image so he denied it, Marriott should let this man go he did no good for the company name. I attached a picture here so everyone can see it from their own eyes. "

"10/10 , loved everything."

"Great!"

"This location good. Just not my vibe. This is not a well kept place and it is loud due the bar. Expedia was unhelpful, they kept lying about trying to contacting "

"The hotel is well located in the city near almost everything. Staff are really polite except one man with a possible one eye injury from the front desk and one young lady who is not soft talking to people from the bar. If you are just looking for a place to lay down your body know that it is just that but don’t expect more. The bathing place is extremely small and your body will touch the curtain. Toilet 🚽 does flow well. Breakfast is very poor (Slice breads, Boiled eggs, slice oranges,but very good coffee and cream."

"The Staff were exceptional! We had frozen food with us and they allowed us to use their freezer! Helped us order dinner in. Great service!"

"Nice easy stay with a private beach. Has a classic feel unlike some of the surrounding options. "

"We had such a great time. Clean rooms, great staff always available to help. Dinning areas all nice and clean with pretty good food. Work always being done to keep the place staying nice. "

"Restaurants Katsuya , Leola , Cleo, Marcus and Carna had excellent food and exceptional service. Unfortunately,Sugar Factory and 25 North had terrible service and food. Rooms used to have a fully stocked bar fridge and bottled water. Now they don’t and only have refillable water bottles to fill to fill with tap water that doesn’t taste good. The rooms were cleaned for the first few days and then were not. We’ve stayed at this resort many times but it seems that some areas have declined. Not sure if we would go back ."