It was being renovated so it was a bit messy. Hard to tell how much mess was from reno and how much was already there (like very dirty walls). The front desk person was very nice. When he heard my foot is injured and he'd put me on the 4th floor, he immediately moved me to directly across from the elevator to avoid walking extra. This was great, but several doors didn't have room numbers so I had to try the 2 rooms across from the elavtor to find the rjght one. The room itself had been renovated and was beautiful and more spacious than the rooms I usually get (deluxe king w/ pull-out sofa bed). The shower was gorgeous, and I loved the floating shelves. However, the bedding on both beds needed changed - the sofa bed had food and crumbs in it when we opened it, and I couldn't tell of the king was dirty or if the sheets were stained. The bedding is white but the sheets were kind of dingy, even the fresh ones. Bed was comfy though. Also, the lights didn't work other than the bathroom and vanity (next to the door). Again, staff was very helpful and a maintenance man was fixing it within minutes. Still, it would have been better if everything had been ready. It may be worth noting that we checked in after 9pm so this was not the case of an early check-in causing the room to not be prepared. Finally, the door did lock, but the security latch thing was broken in half, so I could not fully secure it as I usually do.
I gave this 3 stars because staff was great.