All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Manish was very friendly at the front. Quite area with several food choices.
Candy
Stayed 1 night in Apr 2024
Response from Manager on 13 Apr 2024
Hello Candy,We are delighted to hear that Manish provided friendly service during your stay. Our hotel is conveniently located near a variety of dining options for our guests to enjoy. We hope you had an overall pleasant experience and look forward to welcoming you back in the future.
6/10 Okay
Kelsey
Travelled with partner
8 Apr 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was very affordable being just outside of Nashville. However you get what you pay for. The room was very clean and I felt safe but the property needed a facelift. The ceiling was peeling off and the breakfast was non existent. Just muffins, toast and cereals.
Kelsey
Stayed 3 nights in Mar 2024
Response from Manager on 9 Apr 2024
Hello Kelsey, We appreciate your feedback and are glad to hear you found the room clean and felt safe during your stay. We are always looking for ways to enhance our guests' experience, so we'll share your comments about the property condition and breakfast options with our team for consideration. Thank you for choosing to stay with us and we hope to welcome you back in the future.
Very unkept dirty rooms. Basic breakfast not worth the booking. Close to downtown but would recommend skipping this place.
Katherine
Response from Manager on 9 Apr 2024
Hello Katherine, We apologize for your experience and appreciate your feedback. Our team will address the cleanliness issues mentioned to enhance our services. Thank you for bringing this to our attention.
Hello Christa, We are delighted to hear that you had such a wonderful experience during your stay. Your satisfaction is our top priority, and we hope to welcome you back for more flawless moments in the future.
4/10 Poor
Ely, Rock Springs
Travelled with family, Travelled with family and small children
Our blanket had burn holes in it, and there was a dirty towel left behind in our bathroom from the previous person. Also the room was not clean.
Ely
Stayed 1 night in Apr 2024
Response from Manager on 9 Apr 2024
Hello Ely, We appreciate you sharing your feedback with us. Your comments have been noted, and we will address this with our housekeeping team to ensure our high standards are maintained to avoid such oversights in the future. Thank you for bringing this to our attention, we hope you will consider staying with us again for an improved experience.
2/10 Terrible
JOSHUA
Travelled with family, Travelled with family and small children
Door to bathroom did not shut because it’s missing pieces to the door knob, carpet was wet and the breakfast was a joke. Only had fruit loops, corn flakes, orange juice, old and dried out small muffins and chocolate donuts, oatmeal packets and a toaster for toast. Not ideal very basic
JOSHUA
Response from Manager on 9 Apr 2024
Hello JOSHUA, We appreciate your feedback and apologize for the inconvenience you experienced during your stay. We will address the door knob and carpet issues with our maintenance team for immediate resolution. Your comments regarding the breakfast options have been noted for potential improvements in the future. Thank you for bringing these concerns to our attention.
This is an older property that has been “updated”. The room is clean. No frills. Walked across hwy to restaurant. Quiet.
Sandy
Stayed 1 night in Apr 2024
Response from Manager on 9 Apr 2024
Hello Sandy, We appreciate your feedback on our hotel. We ensure our rooms are kept clean and offer a peaceful environment. If you need any assistance in the future, please don't hesitate to reach out to us.
10/10 Excellent
Edwina
7 Apr 2024
Liked: Staff & service
Quick and easy!!
Edwina
Stayed 1 night in Apr 2024
Response from Manager on 9 Apr 2024
Hello Edwina,We appreciate your feedback and are glad to hear you found your stay convenient. If you have any further comments or suggestions, please don't hesitate to contact us.
Hello Samantha, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.
6/10 Okay
Allie
1 Apr 2024
Liked: Cleanliness
Allie
Stayed 2 nights in Mar 2024
Response from Manager on 4 Apr 2024
Hello Allie, We appreciate you choosing our hotel for your stay. If you have any feedback you would like to share with us, please don't hesitate to reach out. We hope to welcome you back in the future for an even better experience.
This is a nice motel. The facility is very clean & the rooms are spacious. Beds were comfortable & actually queen size. Just cold items for breakfast mostly, but you could make toast or oatmeal and the coffee was good.
Chris
Stayed 1 night in Mar 2024
Response from Manager on 2 Apr 2024
Hello Chris, We are pleased to hear that you enjoyed our clean and spacious rooms, comfortable queen-sized beds, and breakfast options. Your feedback is valuable to us as we strive to provide a pleasant stay for all our guests. Kindly reach out to our management team directly for any further assistance.
4/10 Poor
Amber
28 Mar 2024
Amber
Stayed 1 night in Mar 2024
Response from Manager on 18 Apr 2024
Hello Amber, We're sorry to hear that your experience did not meet your expectations. Please feel free to reach out to our team with any specific feedback to help us improve. We value your input and would like the opportunity to address any concerns you may have had.
Was quick check in, convenient to highway and dining options. Nice big room.
julie
Stayed 2 nights in Mar 2024
Response from Manager on 27 Mar 2024
Hello julie,We're delighted to hear that you found our check-in process efficient and enjoyed the convenience of our location. It's wonderful to know that you appreciated the spaciousness of your room. Should you have any future stays with us, feel free to reach out for assistance.
Hello Vanesa,We are delighted to hear that you found our staff accommodating and enjoyed our clean facilities. Your satisfaction is our top priority. If you have any more feedback or need assistance in the future, please don't hesitate to reach out to our management team.
4/10 Poor
Izzy
24 Mar 2024
Izzy
Stayed 2 nights in Mar 2024
Response from Manager on 29 Mar 2024
Hello Izzy, We are sorry to hear that your experience did not meet expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and would like the opportunity to address any issues.
Man at reception desk desk was rude!!! Breakfast was stingy!-yogurt, toast, stale mini donuts, stale mini muffin, and cold cereal.
KAREN
Stayed 1 night in Mar 2024
Response from Manager on 24 Mar 2024
Hello KAREN,We are sorry to hear about your experience at the reception desk and with the breakfast offerings. Your feedback is valuable for us to improve our services. We hope you will consider reaching out to our management team to further discuss your concerns.
8/10 Good
Stephanie
Travelled with family and small children
23 Mar 2024
Liked: Staff & service
Disliked: Property conditions & facilities
The room was not as advertised in picture. Shade needs to be replaced in window. There were hardly any breakfast options to choose from.
Stephanie
Stayed 1 night in Mar 2024
Response from Manager on 24 Mar 2024
Hello Stephanie,We appreciate your feedback and will address the issues mentioned accordingly. Your comments will help us improve our services for future guests. Thank you for bringing these to our attention.
6/10 Okay
andrea
22 Mar 2024
andrea
Stayed 1 night in Mar 2024
Response from Manager on 13 Apr 2024
Hello andrea,We appreciate you choosing our hotel for your stay. We hope you had an enjoyable time with us, and we look forward to welcoming you back soon to ensure your next stay is even better.
Despite having a sign saying the room was smoke free and there would be a cleaning fee tacked on, our room smelled like smoke when we arrived. Bath was broken (shower still worked). Pillows were lumpy, blankets were old. Breakfast was meh.
The water pressure of the shower was great, but the water itself smelled heavily of chlorine.
The location was great for travelers to spend the night as it was right off the highway for easy coming and leaving.
Aria
Stayed 1 night in Mar 2024
Response from Manager on 22 Mar 2024
Hello Aria, We appreciate your detailed feedback about your recent stay, and we apologize for any inconvenience you experienced. We're glad you found our location convenient for your travels. Your comments have been shared with our team for review and improvement purposes. We hope to have the opportunity to welcome you back in the future for a more pleasant stay.
4/10 Poor
Becki
Business traveller, Travelled with partner
17 Mar 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
Ok so I have a lot to say so let me start with the positive. The staff were amazing! Friendly, helpful, and professional. They did the best they could with what they had to work with. The beds were comfortable and clean. Towels were free from spots or stains and we're fresh smelling.
Ok now on to the not so positive. The in room coffee pot had no coffee, creamer or sugar. The fridge had not been wiped out from the previous guest. I personally cleaned it before I put our soda in it. The bathroom lights didn't all work. The heat lamp would not turn on. It had a timer switch and in my thinking oh this is how to make it work I turned it and it popped back and cut the end of my finger. Nothing horrible just very unexpected. The lamp by the bed randomly would flash off and on. There is like zero water pressure at the hotel so if you have thick hair plan on a long long shower to wash your hair or there's a salon down the street
It's on the main road so there's quite a bit of road noise. However if your needing just a place to sleep and move on the next morning the beds are comfortable. Remember you get what you pay for.
Again the staff are great
Becki
Stayed 4 nights in Mar 2024
Response from Manager on 19 Mar 2024
Hello Becki, We appreciate your kind words about our staff's professionalism and helpfulness, as well as the cleanliness of our beds and towels. Your feedback about the in-room amenities and maintenance issues are duly noted and will be shared with our team for improvement. We regret any inconvenience caused and will address these aspects to ensure a more seamless experience for our future guests. Thank you for taking the time to share your insights with us.
Very convenient to shops and food and close to airport
Debbie
Stayed 1 night in Mar 2024
Response from Manager on 19 Mar 2024
Hello Debbie,We are thrilled to hear that you found our hotel's location to be convenient for your needs. Being close to shops, restaurants, and the airport is a great advantage for our guests. We hope you had a comfortable stay with us and enjoyed your time in the area. Feel free to reach out to our management if you have any further feedback or inquiries.
Convenient stay for the night in between travels destination
Christine
Stayed 1 night in Mar 2024
Response from Manager on 19 Mar 2024
Hello Christine,We are delighted to hear you found our hotel convenient for your stopover. We hope you had a pleasant rest and enjoyed our services. If you have any further feedback, feel free to reach out to us.
6/10 Okay
Marcia
Travelled with pets, Travelled with partner
16 Mar 2024
Disliked: Staff & service
The check-in procedure was not good. Apparently they were having issues with the computer. They did not give us any receipt…at check in or even in the morning when we left. We hope our receipt from Expedia is actually what we paid
Very scant “breakfast”
Marcia
Stayed 1 night in Mar 2024
Response from Manager on 17 Mar 2024
Hello Marcia,We apologize for any inconvenience you experienced during check-in. Please feel free to reach out to our management for clarification on your billing. We appreciate your feedback on the breakfast offerings and will take it into consideration for future improvements.
2/10 Terrible
Melesoji
13 Mar 2024
Melesoji
Stayed 1 night in Mar 2024
Response from Manager on 4 Apr 2024
Hello Melesoji, We're sorry to hear you didn't fully enjoy your stay with us. Please feel free to reach out to us directly with any details on how we can improve our services for the future. We value your input and would love to make things right for you.
6/10 Okay
Tina
13 Mar 2024
Disliked: Property conditions & facilities
Tina
Stayed 4 nights in Mar 2024
Response from Manager on 16 Mar 2024
Hello Tina, We appreciate you choosing our hotel for your stay. If there are any specific areas you feel we can improve on, please don't hesitate to contact us directly so we can address them accordingly. We hope to welcome you back in the future.
Great hotel for the overnight business traveller. Clean, good water pressure in shower, easy parking in front of hotel room. Breakfast is to-go style. No frills.
Dillon
Stayed 1 night in Mar 2024
Response from Manager on 16 Mar 2024
Hello Dillon,We appreciate your positive feedback regarding our convenient amenities and services. Our team is delighted to have provided you with a comfortable stay tailored to a business traveller's needs. Should there be any issues, we recommend reaching out to our management directly. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
Hello Patricia, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
The rooms are extremely ran down and dirty. I checked out about a half hour after I checked in. I was traveling alone for the first time and did not feel safe.
Jessica Lee
Stayed 3 nights in Mar 2024
Response from Manager on 14 Mar 2024
Hello Jessica Lee, We are sorry to hear about your experience and appreciate your feedback. Our team takes cleanliness and guest safety very seriously, and we will address this matter promptly. Your comments will help us improve for future guests.
6/10 Okay
Margaret, Dayton
11 Mar 2024
Bathroom needs thorough cleaning. Leaking toilet so water filled toilet tank every 15 minutes.
Margaret
Stayed 1 night in Mar 2024
Response from Manager on 14 Mar 2024
Hello Margaret, We appreciate your feedback regarding the cleanliness of the bathroom and the maintenance issue you experienced during your stay. We will address these concerns with our team to ensure our high standards are being met. Thank you for bringing this to our attention.
6/10 Okay
Carlos
Business traveller, Travelled with partner
11 Mar 2024
Nice
Carlos
Stayed 1 night in Mar 2024
Response from Manager on 14 Mar 2024
Hello Carlos, We appreciate your positive feedback and are delighted you enjoyed your stay with us! If there's anything we can do to enhance your future experiences, please don't hesitate to let us know.
Hello Thomas,We appreciate your positive feedback on our hotel's value. If you have any further comments or suggestions, please do not hesitate to reach out to our management team.
2/10 Terrible
Jeremy
9 Mar 2024
Jeremy
Stayed 1 night in Mar 2024
Response from Manager on 31 Mar 2024
Hello Jeremy,We're sorry to hear you didn't fully enjoy your stay. Please feel free to contact us directly to discuss any concerns you may have so we can address them accordingly.
Looks nothing like the pictures, its ugly and nasty. I wanted to leave right away! When I was checking in the lady was rude, she was on the phone the whole time. When I got the keys she basically threw it at me and said its upstairs. The room was dirty, my husband and I went to buy cleaning supplies and towels. We called to let them know about the faucet leaking and when "maintenance" showed up, he said we just needed to close it right. The faucet leaked all weekend.
Vanessa
Response from Manager on 1 Mar 2024
Hello Vanessa, We're disappointed to hear about your recent experience. We take guest feedback seriously and strive for exceptional service. Your concerns will be shared with the relevant teams for improvement. We apologize for any inconvenience caused during your stay and regret that your expectations were not met. We appreciate you bringing this to our attention for ongoing evaluation and enhancement.
Hello Haydee Alberti,We are delighted to hear that you found our hotel to be a quiet and beautiful place during your stay. Your feedback is truly appreciated, and we hope to welcome you back in the future for another enjoyable experience.
Our room was dirty and old. There were parts of the ceiling coming apart and the beds had big hunks of plastic hanging off of them
Erica
Stayed 2 nights in Feb 2024
Response from Manager on 21 Feb 2024
Hello Erica, We regret to hear your recent stay did not meet expectations. We value your feedback and will share your comments with our team for further review. Please feel free to reach out to our management team to discuss your concerns in more detail. Thank you for bringing these issues to our attention.
10/10 Excellent
Roxanna
18 Feb 2024
Roxanna
Stayed 1 night in Feb 2024
Response from Manager on 22 Mar 2024
Hello Roxanna,We are thrilled to hear that you had a great experience at our hotel! We hope to welcome you back again soon for another wonderful stay.
10/10 Excellent
Mert
15 Feb 2024
Liked: Property conditions & facilities
Mert
Stayed 1 night in Feb 2024
Response from Manager on 17 Feb 2024
Hello Mert,Thank you for choosing our hotel for your recent stay! We are delighted to hear that you had a wonderful experience with us. Should you have any further feedback or if there is anything else we can assist you with, please feel free to reach out to us directly. We hope to welcome you back again in the future for another great stay!
the sheets were dirty, and they never wanted to remake our bed or change the trash when we asked. The service was very poor. The only upside is that there is a lot of food in walking distance.
Fernando
Stayed 3 nights in Feb 2024
Response from Manager on 15 Feb 2024
Hello Fernando, Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your stay. We strive to provide excellent service and cleanliness to all our guests. We appreciate your mention of the convenient location near a variety of dining options. We will pass your comments along to our team for review and improvement.
Hello Hanumanth, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
Hello Julius, Thank you for sharing that your parking experience was smooth during your stay. We appreciate your feedback and are pleased to hear that this aspect of your visit met your expectations. We hope to have the opportunity to welcome you back in the future for another positive experience.
4/10 Poor
Catherine
19 Jan 2024
Disliked: Staff & service
Catherine
Response from Manager on 27 Jan 2024
Hello Catherine, We're sorry to hear that you were not completely satisfied with your stay. We encourage you to reach out to our hotel directly so we can address any concerns or issues you may have experienced. Thank you for considering our hotel and we hope to have the opportunity to serve you better in the future.
Hello Angela, We apologize for any shortcomings you may have experienced during your stay. We would greatly appreciate it if you could please reach out to us directly with any feedback or concerns you may have had, so we can address them and improve our services. We value your input and strive to provide the best experience possible for our guests.
Hello oleg, We apologize for any inconvenience you may have experienced during your stay. We encourage you to reach out to our hotel directly to share any specific feedback you have, so that we may address and resolve any issues. We value your input and strive to provide a positive stay for all our guests.
Hello Allen,We appreciate your perfect rating and thank you for choosing our hotel for your stay. We are delighted to know that you had a wonderful experience with us. We look forward to welcoming you back soon.
6/10 Okay
Thomas
Travelled with family
6 Jan 2024
Thomas
Stayed 1 night in Dec 2023
Response from Manager on 9 Jan 2024
Hello Thomas,We're sorry to hear that your recent stay with us was not as exceptional as we strive for. We would appreciate it if you could provide us with any specific feedback or concerns you may have had during your stay. We are always looking for ways to improve and would love to address any issues you experienced. Please feel free to reach out to us directly so that we can discuss your stay in more detail.
6/10 Okay
NORIKO
4 Jan 2024
NORIKO
Stayed 1 night in Jan 2024
Response from Manager on 9 Jan 2024
Hello NORIKO,Thank you for choosing our hotel for your recent stay. We would love to hear more about your experience so we can improve in the future. Please reach out to us directly with any feedback you may have. We value your input and hope to have the opportunity to welcome you back in the future.
Hello Chris, Thank you for choosing our hotel for your stay. We apologize if your experience did not meet your expectations. We encourage you to reach out to us directly with any specific feedback you may have, as we strive to continuously improve our services and accommodations. We hope to have the opportunity to welcome you back in the future and provide you with a better experience.
Hello Gessyca, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.
I stay here often and this has been the first time I experienced unsatisfactory customer service the front desk rep was loud inexperienced and not very helpful toward other customers .
Clarence
Stayed 1 night in Dec 2023
Response from Manager on 8 Jan 2024
Hello Clarence,Thank you for sharing your feedback on your recent stay. We appreciate you choosing our hotel regularly and regret to hear about your less-than-satisfactory experience with our front desk representative. We pride ourselves on providing exceptional customer service and will address this matter with our team to ensure this is an isolated incident. We value your patronage and look forward to serving you better in the future.
The staff was very friendly and the room was comfortable cozy and clean. Will definitely stay yhere again!
June
Stayed 2 nights in Dec 2023
Response from Manager on 8 Jan 2024
Hello June,Thank you for your kind feedback! We're glad to hear that you found our staff friendly and enjoyed the comfort and cleanliness of your room. We appreciate your loyalty and look forward to welcoming you back on your next stay. Safe travels!