Naritasan Yokohama Betsuin Tours and Activities

Really nice rooms and bathroom. The staff were nice and they had lots of cool amenities in the lobby.

The hotel decor and staff were what we would expect from a five star hotel. The rooftop bar and restaurant were also exceptional. However, the room and decor was very dated and limited and not at all like a five star and more like a two or three star hotel. The most concerning part was the amount of noise that was created at night from cars driving a nearby streets, I actually could not believe it and it woke us up several times even with earplugs and taking sleeping medication. There should be more done to noise, cancellation, windows, shades, etc.. I know it is an older hotel but the rooms need to be updated anyway and this really is a very critical part of this day - sleep, especially when every other amenity is consistent with a 5 star, but the decor and the noise definitely were not. We also did not receive any coffee on the second morning, and I had to find a housekeeping person to get them.

Clean rooms, great service, beautiful hotel!