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"The room was heavily scented in air freshener, but the staff corrected the issue to the best of their abilities. Sophia in the restaurant was outstanding! 5 stars for her service!!!"

"The staff was great and the space was very welcoming. We loved the lounge area!"

"Our family of 4 (2 adults and 2 teens) stayed for 3 nights and had a wonderful experience. Staff was super friendly and accommodating. Rooms were well maintained and had an authentic feel, although the shower was a bit difficult to keep at a consistent temperature. Beds were comfy. Pool was a bit chilly. The location was a bit of a drive from Arenal and La Fortuna, so I was glad that we had rented a vehicle to get around. Overall, we had a lovely stay and would certainly recommend to others looking to stay in the area. "

"Great hotel, quiet, beautiful grounds. "

"Outstanding hotel in stunning location; very comfortable room (suite upper deluxe) with incredible view on Arenal volcano. staff were very friendly and helpful. luxury hotel but without pretense. magical grounds and surroundings "

"Nice place, incredible views, great food!"

"Very well maintained property. The staff was courteous and highly service oriented. Walking distance to lot of restaurants and other amenities. "

"I wish they had more storage/shelf space in the room. But it’s a boutique hotel and they usually don’t. I had a great stay here. It is close and walkable distance to whatever action is in the town."

"This is a beautiful property with impeccable service and amazing views of the volcano. Our family suite was very large with an instagram worthy view of the volcano from our balcony. The grounds are beautiful- the trees, flowers, water features, just gorgeous. A good sized pool and several hot springs are part of the property. The breakfast buffet was great- lots of choice with polished service. This is definitely one of the more beautiful upscale properties in La Fortuna. We had several tours that included various hotel pick ups and no hotel compared to the beauty of this property, even other five star hotels. I would definitely stay here again. "