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"The good: The lobby and the hotel is actually beautiful. The owner-designer has done a pretty good job there. The OK: 1) No pool 2) Nothing much for kids to do on the property 3) Breakfast for vegetarians is fruits. Upon asking the previous night, the next day they served rice-beans burrito. People, learn to accommodate those who don't want to harm animals. 4) Extremely tiny rooms "

"One of the best hotels I’ve stayed at. Amazing service and staff, beautiful grounds, a lovely pool area and great breakfast."

"Excellent property service & staff"

"Amazing staff and accommodations!"

"Everything was Perfect ! "

"Great property …. Amazing staff … good location "

"After reading several reviews that surfaced post-booking, I almost cancelled our reservation. However, we decided to chance it, and I am so glad we did! We stayed in a superior bungalow as a family of four (two adults, two teens) and had a wonderful experience. The superior bungalow was spacious and well-equipped with a functional AC, mini-fridge, and seating for four. The beds were firm, which I prefer. Housekeeping was excellent, visiting daily to mop and change towels; we felt completely safe leaving our belongings in the room. The hospitality was some of the best we have ever received. Cesar and the rest of the staff went above and beyond to help us. Regarding concerns about pests: the bungalows are rustic, so while a few ants or a gecko might pop in, we saw no mosquitoes or roaches. It felt very clean. The property is near a busy road, so traffic noise is audible, but we used earplugs to sleep soundly. Any noise was worth it for the view; sipping coffee while looking at the volcano was a highlight. Meals were basic but decent, affordable, and convenient. For those seeking more of an authentic, rustic experience with amazing views and top-tier service, I highly recommend this spot. For luxury, look elsewhere, but for us, it was just right! "

"This is a comfortable lodge. Our room was spacious and clean. But we had a walk up room from the parking lot which was a bit of a hike. Also the walls are very thin and they dont have any quiet hours. Our neighbors stayed up past midnight talking and playing music and we were super exhausted from a day of hiking and had to ask them to keep it down twice. It would be good to enforce some quiet hours. The breakfast at hotel Ficus was good and we enjoyed the happy hour. Overall it was pricey for the walk up room and thin walls. Also floors were slippery. And no pool or hot tub."

"Nice location, the beds were very comfortable. The included buffet was very basic though. And had to drive to the other hotel "