The area the hotel is located in is not the greatest, there are stairs to walk down to the city centre and they are covered in cat/dog excrement (not the fault of the hotel, I know but just be careful if you take the steps). Once at the bottom, again the location is not one I felt safe in, area felt rough. Be mindful of your personal belongings.
The bathroom shower leaked water all over the floor, excessively. The breakfast was terrible. There was 1 bain marie which held the scrambled eggs and bacon which was stone cold, both eggs and bacon had that "crust" look on the top which looked like they had been sat out for hours (we came down for breakfast around 8am. I was instructed to use the microwave, the eggs were like rubber once heated. The toaster was not a toaster and was infact a sandwich press, patries were stale. I really don't have any positive to say about the breakfast.
The room was large, beds were large (too soft for my liking but this is personal preference), hallways on the 3rd floor were dated and tired. The whole place needed a facelift.
Staff on the front desk were friendly and helpful. On leaving, we were asked to pick out our set of car keys from a basket full of keys. If we were dishonest, we could have driven away with an upgrade! Definitely not best practice!
Won't be staying here again.