Terrace/patio

Reviews of B&B Hotel Napoli

3 out of 5
B&B Hotel Napoli
Piazza Garibaldi 32, Naples, NA

Reviews

8.4

Very good

Rating 10 - Excellent. 398 out of 1001 reviews" "
Rating 8 - Good. 426 out of 1001 reviews" "
Rating 6 - Okay. 116 out of 1001 reviews" "
Rating 4 - Poor. 33 out of 1001 reviews" "
Rating 2 - Terrible. 28 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Alexander

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Brooke

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Bathroom smelled like sewage, with the toilet having difficulty sometimes flushing. Wifi never worked . Constant construction
Stayed 3 nights in Mar 2024

8/10 Good

Petko

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
What I like was the location, and what did disappointed me was the reception staff. Also I didn't sleep my last night there because of a guest that checked in around midnight next door.
Stayed 2 nights in Feb 2024

8/10 Good

Jordan Lewis

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024

10/10 Excellent

Han Wern

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful.
Stayed 2 nights in Feb 2024

6/10 Okay

Neberd

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were great but the property is in a very bad area. Definitely go to a different area high crime high traffic and limited shops that actually serve real Italian experience. I would highly recommend going to a different area
Stayed 1 night in Jan 2024

10/10 Excellent

Marco

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The structure is located close to the train station. It’s convenient. Nearby there is a bakery where you find The sfogliatella a must thing to taste before leaving Naples. Pizzeria Da Michele is a 10 min walking distance if you want to taste one of the best pizza in town. Thanks
Stayed 1 night in Dec 2023

10/10 Excellent

FIONA, Embrun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and was perfect location to see things and airport.
Stayed 1 night in Oct 2023

10/10 Excellent

FREDERICK, Elgin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Marcus

Travelled with family
Liked: Cleanliness, staff & service

10/10 Excellent

Raymond

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to Naples Centrale Station. Huge building. New, clean, modern, spacious room. Counter staff were very polite, especially Andrea who was very friendly. Upon knowing that we are from Singapore, he connected with us by telling us he used to live in Singapore when he was younger. Naples was our first destination for our 17-day Italian trip. He made us feel at home. The area this hotel is located did not seem safe. Rowdy and lots of foreign-looking people hanging around at night.
Stayed 2 nights in Nov 2023

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service
Adequate low cost hotel
The hotel is super convenient to the train station for travel to Pompeii and the museums. The rooftop sitting area has a great view. There is adequate elevator. The condition of the building is below average and the neighborhood is dirty with drug dealing in plain sight. It’s a very good option for tough people on a budget, but staying a few blocks to the west for a few dollars more is worth it if you have any worries about crime or grime.
Stayed 2 nights in Nov 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Clean and convenient
Stayed 2 nights in Nov 2023

8/10 Good

Brian A

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Nov 2023

10/10 Excellent

Aizel May

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient check in and the staff are very nice. The area around the hotel is a bit dirty though but it’s near the station and food shops
Stayed 2 nights in Nov 2023

2/10 Terrible

Carla

Stayed 1 night in Nov 2023

6/10 Okay

Adesina

Travelled with partner
Room was basic but clean, breakfast was limited but did the job Very noise outside the hotel and dirty, wasn’t in the nicest area But fir the price its not bad
Stayed 2 nights in Nov 2023

10/10 Excellent

Stephen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How can you not like a property that has a 24 hour desk with smiling faces to greet you every time you come in. Hotel is on the main square outside the rail station. Close to everything and a central pick up point for alot of tours. Would stay there again.
Stayed 3 nights in Sep 2023

2/10 Terrible

Nicola

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Philip

Stayed 4 nights in Oct 2023

8/10 Good

SERGIO E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located very close to the train terminal very convenient but the surroundings not that nice, the room is clean, mattress good, the breakfast is simple but ok (crowded), the internet is not that good, staff always helpful.
Stayed 2 nights in Oct 2023

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not leave me the hotel and area and although I paid in advance I walked away from the hotel, I was very disappointed.
Stayed 1 night in Oct 2023

8/10 Good

Lavinia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this property because we were catching a FlixBus the next morning. It is perfectly positioned for travel from Napoli Centrale or the bus station. Our room and bathroom were spacious. We had two tiny balconies (not big enough for sitting) and the hotel has a lift. The bed was very comfortable, water hot and WiFi good. The lobby has a couple of vending machines but other than that there is no food outlet. There are cafes and restaurants close by and you are able to bring food back into the hotel. Tables and chairs are just off the lobby and there is a rooftop terrace where you can eat as well. The views from the terrace are amazing. Staff where friendly and helpful. Would recommend this hotel for it’s proximity to transport but not necessarily for the area.
Stayed 1 night in Oct 2023

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad area , very noisy, the door to the balcony was broken and would not lock, the safe would not lock, the staff finally came up but could fix either one. No windows only a small balcony door. Asked to move to another room and they said they did not have a balcony room to move me. I paid for 3 days and left the hotel after one night. The worst room I’ve ever had. Hotel front desk was useless. Very bad area.
Stayed 3 nights in Oct 2023

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I had a very nice room on the top floor with a huge terrace, and the staff at check-in and check-out were super friendly
Stayed 1 night in Oct 2023

10/10 Excellent

CRAIG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value -for-money hotel right in the centre of Naples , close to Naples Central station , local train services he Metro and bus routes , including the one to and from the airoport (Fare -5 Euros ) My double-room on the first floor was fine with no views outside ,but also largely free from the noise of the busy city . I paid 8 Euros for a good breakfast spread daily though would have preferred hard-boiled eggs to the scrambled ones which I found rather dry .Hot and cold drinks and snacks are available in the foyer by the main entrance. There are numerous reasonably-priced eating places in the square and at Napoli Centrale, The staff were fine .My only complaint is the tv ,which you have to link to an app on your phone ,which is payable after 72 hours .-I didn't bother ! I had no problems with the wi-fi. Overall I would happily recommend the hotel , and would stay there again . even though some people might be put off a liitle by the nearby presence of asylum -seekers in the square .Personally ,i never felt unsafe ,though Naples as a whole has a reputation for pickpockets , like most major cities these days.NB there's a nice view over the city from the terrace at the top of the hotel ,where I saw Vesuvius for the first time !
Stayed 7 nights in Sep 2023

8/10 Good

Heidi

Liked: Cleanliness, staff & service, room comfort
Central location with great roof terrace
Hotel was very central in a slightly seedy area but felt very safe we had a small room but it had a private roof terrace which was terrific also the shower was very good. Felt it offered everything we needed at a very good price so very happy overall
View from
Our private roof terrace!
Stayed 3 nights in Oct 2023

8/10 Good

Howard

Stayed 1 night in Oct 2023

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel and will definitely comeback. I was a little skeptical at first because it was very inexpensive, so I was expecting that is was going to be just average, but it is actually really good, clean and quiet. The building has been renovated but keeps the charm of an old building. Breakfast was delicious and there was good variety of food. It is practically at walking distance from Napoli Centrale ( you just walk across Piazza Garibaldi, takes like 5 min). They call you the taxi from the reception at any time and they have a fixed rate for the airport. The reception is 24/7, staff was nice and speak several languages. I just realized this is a hotel chain, I will know look for them in other cities for future travels. A note apart, if you are looking for delicious lunch or dinner from this hotel, go to Gaetano Adamo pizzeria around the corner, best pizza we ate in whole Italy, and the place is cheap.
Stayed 2 nights in Oct 2023

8/10 Good

Kelly

Liked: Cleanliness
This hotel provides great access to the train station. I will say the area around the train station is not the prettiest, and at night can feel a little unsafe. The room was pretty spacious but the a/c wasn’t strong enough for my liking. Price is super reasonable, but it’s mostly a place to stay for convenience.
Stayed 4 nights in Sep 2023

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay from start to finish. Easy check in and option of stairs or using the lift to get to my room. The hotel was clean and well presented . Considering the location , I slept so well as the room was double glazed and good lined curtains . Comfortable bed and pillows and lovely and spacious room. Air conditioning was a god send. The staff were so friendly and were able to help with directions to the places o needed to get to. The view from the terrace was magical and definitely not to be missed if you stay there . One morning I had the breakfast and there was such a wide variety of items from fruit to eggs to cater for all breakfast needs. I’ll definitely be booking to stay again
Stayed 3 nights in Sep 2023

10/10 Excellent

Wayne

Stayed 1 night in Oct 2023

2/10 Terrible

Anne Marie Keogh

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't book
Room was dirty, shower full of mould, room nothing like photos on website, more like hostel, so disappointed
Stayed 1 night in Oct 2023

8/10 Good

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
we were not able to adjust the ac nor its fan. It was a little bit too warm in our room.
Stayed 1 night in Oct 2023

6/10 Okay

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Close to main train station, but not to any tourist areas. At least 15 minutes walk to the touristy areas.
Stayed 3 nights in Sep 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, on every level, where excellent. The location is perfect for the metro and main train station and buses. Easy to explore both Naples and the surrounding areas. The piazza outside the hotel is dirty at night, probably to be expected being so near a major 24 hour train and metro station.
Stayed 6 nights in Sep 2023

10/10 Excellent

andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones son super limpias, los empleados muy amables, el edificio es un poco antiguo pero las habitaciones remodeladas, sin dejar de resaltar el super buen olor de este. La vista desde la terraza está super y el desayuno genial! 😉
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The cleanliness of the bathroom was very poor
Stayed 1 night in Sep 2023

8/10 Good

Donett

Travelled with family
Liked: Cleanliness, staff & service
Walking distance from train station but kinda sketchy neighborhood. Breakfast was simple and good. Staff helped get transportation
Stayed 1 night in Sep 2023

8/10 Good

Natalia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location if you Are Looking to go to Pompeii, sorrento and Positano. Train and Metro is literally outside the door.location is a good starting point to walk in to city center and you get to see the city and the small streets of Napoli. The area does not look great during night time due to a lot of street vendors. Make sure you keep your purse and belongings close to you. Other than that it was the perfect location for buss, train and metro. There are also a few restaurants a cross the street that was very good. Cheap and quality food. Highly recommend if you don’t want to go to city center an evening you feel like staying close to the hotel for a late night dinner.
Stayed 4 nights in Sep 2023

6/10 Okay

Justin

Travelled with partner
Liked: Cleanliness, staff & service
This is a great place to stay for a night if you are coming and going from one place to another or touring most of the day in or outside (near) Naples. You will hear city noise through the night. Other than that, there is a night view on the terrace open to all guests and the staff were friendly.
Stayed 2 nights in Sep 2023

8/10 Good

Suzanne D

Travelled with partner
Liked: Cleanliness, staff & service
The staff here was good and the room clean. Unfortunately, the area didn’t feel safe and while they do have a lift there are stairs to climb to reach it.
Stayed 2 nights in Sep 2023

6/10 Okay

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noising outside with constant honking
Stayed 3 nights in Sep 2023

10/10 Excellent

Louie F

Stayed 3 nights in Sep 2023

10/10 Excellent

Inara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Rubid

Stayed 1 night in Sep 2023

8/10 Good

gareth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Not a pretty location, but perfect for access to transport links and the rest of Naples.
Stayed 3 nights in Sep 2023

8/10 Good

Bree

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Really friendly and helpful staff. Some great eating spots nearby. Centrally located
Stayed 1 night in Sep 2023