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Quest Napier Serviced Apartment

Hotel Class
4.5 out of 5

Information

Reviews

4.6 / 5Wonderful
686 reviews

Amenities

  • Free WiFi
  • Kitchen
  • Air Conditioning
  • Laundry

Map

What's nearby

  • Popular Location
    Opossum World
    5 min walk
  • Popular Location
    Marine Parade
    6 min walk
  • Popular Location
    Ocean Spa
    11 min walk
  • Airport
    Napier (NPE-Hawke's Bay)
    10 min drive

Book online or call:

+64 9913 4658

Your dates need to occur after 2019-12-06. Try updating your dates to see prices for your trip.

    About this area

    Napier

    Located in Napier, Quest Napier Serviced Apartment is in the city centre and near the beach. Mission Estate Winery and Church Road Winery are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Napier Beach and Bluff Hill Domain Lookout. Looking to enjoy an event or a game while in town? See what's going on at McLean Park, or consider a night out at Napier Soundshell. Our guests love the property's quiet location.

    Visit our Napier travel guide

    What's nearby

    • Popular Location
      Opossum World - 5 min walk
    • Popular Location
      Marine Parade - 6 min walk
    • Popular Location
      Ocean Spa - 11 min walk
    • Popular Location
      Napier Prison - 16 min walk
    • Popular Location
      Nelson Park - 16 min walk

    Getting around

    • Napier (NPE-Hawke's Bay) - 10 min drive

    About this property

    Quest Napier Serviced Apartment

    Self parking, a meeting room and dry cleaning are available at this smoke-free apartment building. WiFi in public areas is free. Other amenities include laundry facilities, free newspapers and tour/ticket assistance. Each apartment provides a Smart TV with satellite channels, plus a kitchenette with a hob, a microwave and a dishwasher. Comforts include a Select Comfort bed and premium bedding, and guests will also find conveniences, such as an electric kettle and free tea bags/instant coffee. Limited housekeeping is available.

    Property amenities

    Beach

    • Near the beach

    Internet

    • Free WiFi

    Parking and transport

    • Self-parking: NZD 14 per night (in/out privileges)
    • Limited parking

    Family friendly

    • Cots (infant beds): NZD 15 per night

    Kitchenette

    • Hob
    • Microwave
    • Dishwasher
    • Electric kettle
    • Water dispenser
    • Cookware/dishes/utensils
    • Free tea bags/instant coffee

    Bedrooms

    • Premium bedding
    • Hypo-allergenic bedding
    • Select Comfort bed
    • Linens provided
    • Rollaway/extra beds: NZD 25 per night

    Bathrooms

    • Shower only
    • Hairdryer
    • Towels provided
    • Free toiletries

    Entertainment

    • 42-inch smart TV with satellite service
    • Netflix

    Laundry

    • Dry cleaning/laundry service
    • Laundry facilities

    Work spaces

    • 1 meeting room
    • Desk

    Comfort

    • Air conditioning
    • Ceiling fan
    • Heating

    Pets

    • No pets allowed

    Suitability/Accessibility

    • Lift
    • Roll-in shower
    • Accessible bathroom
    • In-room accessibility
    • Wheelchair accessible (with limits)
    • Wheelchair-accessible parking
    • Smoke-free property

    Services and conveniences

    • Tour/ticket assistance
    • Limited housekeeping
    • Multilingual staff
    • Iron/ironing board
    • Phone
    • Luggage storage
    • Safe at front desk
    • Free newspapers (reception)
    • Free local calls

    Location highlights

    • In the business district
    • In the city centre
    • In the entertainment district
    • In the historical district

    Things to do

    • Fitness facilities nearby (free access)
    • Kayaking nearby
    • Sailing nearby
    • Mountain biking nearby
    • Hiking/biking trails nearby
    • Golf nearby

    General

    • 47 rooms
    • 3 floors
    • 1 building
    • Built in 2009
    • Individually furnished

    Nearby activities

    Activities

    • Golfing nearby
    • Mountain biking nearby
    • Hiking/biking trails nearby
    • Kayaking nearby
    • Sailing nearby

    Frequently asked questions

    4.6

    Wonderful

    5 - Excellent
    427
    4 - Good
    221
    3 - Okay
    31
    2 - Mediocre
    6
    1 - Poor
    1
    4.7
    Cleanliness
    4.6
    Service and Staff
    4.1
    Amenities
    4.4
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Nov. 2019

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 3 nights in Nov. 2019

      5/5 Excellent

      • Liked: Cleanliness, amenities, property conditions & facilities

      Great central location, close to cafes and restaurants.

      Stayed 1 night in Nov. 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Cleanliness, excellent service, proximity to the shops and restaurants, - all combined to make this a great experience. Will be back.

      Stayed 2 nights in Nov. 2019

      1/5

      • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

      It has taken me 4 months to write this review due to the trauma I have felt from my experience with Quest Napier. It’s safe to say that it was an incredibly unpleasant stay and I will not return. Since speaking to others about my story, I have heard multiple reports of this particular institute discriminating against guests and being incredibly rude. This is a very small summary of the event and in no way covers the entire thing. My partner and I stayed here at the end of July to attend a family wedding. I woke up in pain on the Sunday morning to find I had a 30cm cut across my tummy which has caused a massive blood stain in the bed. Further investigation by my partner showed that there were chunks of glass under the bottom sheet on the bed. Dealing with the managing director of Quest Napier was the absolute worst experience. He refused to meet with us after we requested it approximately 4 times and then showed up on site with the Police as he felt threatened by our requests to meet with him to discuss this traumatic event. We had not spoken with him yet, our first interaction was with him and the Policeman. He was the most abrubt, rudest man I had met and according to Quest Australia, had only been in the role for 9 months although he told me 9 years. The end result of this experience was a large bloody cut for me, an apology from Quest Napier forced by Quest Australia and trauma of the whole event. 4 months on, I have a 15cm scar and horrible anxiety of trauma of our stay

      Stayed 2 nights in Jul. 2019

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