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Reviews of Anchorage Motor Lodge

Anchorage Motor Lodge
26 West Quay, Napier

Reviews

8.6

Excellent

Rating 10 - Excellent. 93 out of 240 reviews" "
Rating 8 - Good. 110 out of 240 reviews" "
Rating 6 - Okay. 31 out of 240 reviews" "
Rating 4 - Poor. 6 out of 240 reviews" "
Rating 2 - Terrible. 0 out of 240 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bhupinder

Stayed 1 night in Jan 2024

8/10 Good

Toni

Travelled with partner
Liked: Amenities, property conditions & facilities
Noisy neighbours and thin walls
Stayed 1 night in Nov 2023

8/10 Good

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
A really nice property with pleasant receptionists . Clean and spacious room its just the noise is a slight issue - i could hear normal level sounds from the adjacent room eg text message pings
Stayed 1 night in Oct 2023
Response from Anchorage Team on 13 Nov 2023
Thank you for staying with us.Anchorage Team

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from Anchorage Team on 13 Nov 2023
Thank you for staying with us.Anchorage Team

10/10 Excellent

Ruth, Auckland

Travelled with partner
Liked: Cleanliness, amenities
Always fabulous and love the view by the water👍👍thank you 😄
Stayed 1 night in Sep 2023
Response from Anchorage Team on 25 Sept 2023
Thank you for staying with us, we hope to see you again in the near future.

10/10 Excellent

Kelli

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023
Response from Anchorage Team on 16 Sept 2023
Dear Guest,Thank you staying with us. We hope to see you again.

8/10 Good

Katrina

Disliked: Amenities, property conditions & facilities
Could not use any product in bath, they dont like cleaning , got ready for spa bath and found NO towels. When they brought them up they were kid size. Worst night sleep was had driving 6 hours after that.
Stayed 1 night in Aug 2023
Response from Anchorage Team on 16 Sept 2023
Thank you for staying with us.

10/10 Excellent

Grant

Travelled with family
Liked: Cleanliness, room comfort
Comfortable beds & superfast check in
Drove in & had room keys in hand in no time at all. Welcoming staff & happy to help you out. Had 2 units, asked that one had a small bed in it for a young grandchild & it was all there and set up. Comfortable beds & a spa bath & plates utensils etc. A 4 Square store (NZ version of a mini supermarket or 7/11) less than 2 kms away which also stocked wine & beer. Lots of cafes & restaurants close by. Would I stay here again? Yes, thank for making our stay enjoyable & giving our friends arriving the next day an early check in.. appreciated by all.
Stayed 1 night in Aug 2023
Response from Anchorage Team on 16 Sept 2023
Dear Guest,Thank you for staying with us. We hope to see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2023
Response from Anchorage Team on 16 Sept 2023
Thank you for staying with us.

10/10 Excellent

Easter

Stayed 1 night in Aug 2023
Response from Anchorage Team on 16 Sept 2023
Thank you for staying with us.

10/10 Excellent

Natalie

Stayed 1 night in Jul 2023
Response from Anchorage Team on 17 Jul 2023
Thank you for staying with us. We hope to see you again in the near future.

8/10 Good

Tony

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and quiet, clean and friendly staff
Stayed 2 nights in May 2023
Response from Anchorage Team on 24 May 2023
Thank you for your review. We are glad you enjoyed your stay with us. We hope to see you again in the near future.

6/10 Okay

Alistair

Business traveller
Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Apr 2023
Response from Anchorage Team on 15 May 2023
Thank you for staying with us. We hope to see you again in the future.

10/10 Excellent

Gareth

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I felt comfortable, relaxed and safe
Stayed 1 night in Mar 2023
Response from Anchorage Team on 29 Mar 2023
Thank you for staying with us. We hope to see you again.

8/10 Good

Ian

Liked: Staff & service, room comfort
Only one night - great to see all the vintage cars parked in the car park!
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was good. Close to restaurants. It was very clean and the bed was comfortable. But noisy with traffic at night. Big room with table to sit at. Overall. Good value for the money
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the waterfront. Was clean and tidy, just starting to look a bit dated. But excellent value for money
Stayed 2 nights in May 2019

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed here before. Rooms are very large & clean.
Stayed 2 nights in Nov 2018

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The anchorage is situated in a brilliant location overlooking the water. It is a short walk to the restaurants and not far from Napier.
Stayed 3 nights in Mar 2018

8/10 Good

Margaret, Brisbane

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great water view close to restaurants.
Easy check-in. Great having an elevator. Nice view and convenient location.
Stayed 1 night in Mar 2018

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

8/10 Good

Peter, Gisborne

Liked: Cleanliness, staff & service, room comfort
Nice location, good sized room, pleasant stay.
Relaxing
Stayed 3 nights in Sep 2017

8/10 Good

raiha, Taupo, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to local bars. Nice vew
Very close to local bars and nice view from room. Planned to watch the rugby and local bar and didn't want to worry about drinking and driving. However I wished I left my car and the hotel carpark as I ended up getting a $60 parking ticket which I was not aware of as a reserved carpark. But overall highly recommend this hotel. Nice and clean and spacious
Stayed 1 night in Aug 2017

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Stayed 1 night in Jun 2017

10/10 Excellent

Scottie, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay, great view
Staff very helpful and great location, easy to get to from airport

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location
Wonderful clean and presented room. Super location to bars and water.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Lovely place, but wet carpet meant a musty smell.
The carpet in the kitchen was damp, therefore there was a yukky smell in our unit. We went into other units and they were fine. I think the Anchorage is really lovely and you can tell it must have been a premium location to be in its day, but it is looking a bit tired now. Maybe a decor lift would make a huge difference.

10/10 Excellent

BMC, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good motel overlooking Harbour
Very good motel with good facilitys and reasonable priced.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Did the good outweigh the not so good?
This was a real mixed bag. The WiFi didn't work, the air con was temperamental, and building in some sound-proofing for the trains that go past all night would have led to a better nights sleep. All that said, the staff were friendly, it is close to some nice restaurants and cafes, it has onsite parking, plus there is a picturesque harbour walk right outside your door.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice close to the action
didnt spend much time at motel out and about napier nice place

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Nice and Convenient
This hotel was in a great location for us. Everything was great. My only criticism is that the woman on the front desk who checked us in was very abrupt and not very friendly. I don't think that she mentioned to be but maybe that is her personality. Not the best for a first impression.

10/10 Excellent

Alan, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Owners & staff are exceptional nothing is an issue - very friendly & welcoming

6/10 Okay

Verified traveller

Great Location!
A comfortable (if a little dated) place to stay in a great location, very close to a selection of bars and eateries. WIFI was good. Unfortunately there were some rowdy guests partying until late that made it unpleasant for others. Also we could hear rather loud snoring in the middle of the night from an adjacent unit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
We enjoyed our stay, great location close to the restaurants, cafes and easy drive back to town. We are booked in for next year Art Deco

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Road Warrior
Easy to get to location, great parking, lovely outlook over the harbor and walking or staggering distance to some lovely eateries and bars. Had several lovely meals at The Thirsty Whale. Large rooms.

4/10 Poor

Dave, Auck

Liked: Cleanliness, room comfort
Nice motel near the boat marina
The room was good how ever not entirely clean. The fridge was extremely smelly and could not be used. Obviously not checked when the room was cleaned.

10/10 Excellent

tony, auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Nice rooms close to bars and restaurants or board walk. Views from all rooms. Very clean!

10/10 Excellent

Dianne, BOP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean motel
We were met with very friendly staff. Our room was comfortable and clean, the only complaint was the bed was a bit harder than we are used to

10/10 Excellent

Maree, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
One of the cleanest, friendliest motels we have stay in for a long time. A little bit noisy with traffic but not too much of a problem.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting part of Napier
Good motel in an interesting part of Napier near the docks. Well equipped and comfortable.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay.close to beach , clean , tidy .helpful staff, very easy and well priced

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, clean and tidy room. Would recommend to family and friends. Close to cafes.

8/10 Good

Bill, Christchurch NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view over the marina.
Close to good restaurants. Spacious room. Plenty of parking. Nice waterfront location

10/10 Excellent

Tim, MastertonNZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Three very pleasant days by the Marina. Ahuriri is an active and enjoyable place and Napier city with its Art Deco heritage is a short drive away.

8/10 Good

Rick, Sydney, Australia

Liked: Room comfort
Disliked: Cleanliness
Excellent Napier Location, Access and Outlook
We enjoyed our stay. A large comfortable & spacious room. Handy kitchenette. Loved the balcony and chairs outside our room with a view right down "West Quay" boat harbour. Good Sky TV channel selection. Comfortable bed. Nice hot shower. Good A/C for the warm days. Room, carpet and bathrooms a little dated.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Lovely large rooms and fantastic location and super friendly staff

8/10 Good

Kevin, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a wonderful on quay
This place has so much to offer Pros Great view from your room Good location (restaurants/bars nearby) friendly staff spacious room free wifi and much more Cons bed a bit on the hard side for me train track nearby, occasionallyyou would hear train passing

8/10 Good

alan, wellington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Excellent location for a well run and comfortable motel.

8/10 Good

Sonny Cavanagh

Liked: Property conditions & facilities
Friendly staff
Due to arriving in Napier slightly earlier than expected I was allowed to check in at 12pm to drop off my gear as I had a meeting from 1.30pm-6pm, which was appreciative. The cleaner was still in our room however no drama. Little bit noisy during the day as close to the road although only if door left open.